Customer reviews for SAMSUNG 65” Class Q80D Series QLED Smart TV

Customer reviews for SAMSUNG 65” Class Q80D Series QLED Smart TV for

SAMSUNG 65” Class Q80D Series QLED Smart TV

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4.6 out of 5 stars

stars479 ratings428 reviews

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Oct 7, 2025

jokersmith

2 out of 5 stars review

Terrible rendering and contrast

I have been so disappointed with this TV. I am glad that I purchased the VIP warranty. Had to replace the main panel twice already in less then a year. It still has a difficult time rendering dark shadows. Watching darker shows like Wednesday or Black Rabbit is nearly impossible.

Review from Samsung US

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reply from Samsung Specialist

jokersmith, We appreciate your input on the picture quality of Samsung's Q80D TV. If the image you’re seeing doesn't meet your expectations, there are several adjustments you can make to the picture settings. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode. If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist

Dec 8, 2025

RafeisMe

5 out of 5 stars review

Excellent picture.

[This review was collected as part of a promotion.] My previous Samsung TV I believe had a great picture. It was 7 years old and was on 16 plus hours a day. I had an accident plugging in a ambience USB led light which shorted out the TV. My new TV's picture is stunning. The remote control is difficult to operate. It uses pictures instead of words explaining the function. I get confused and have difficulty getting out of the menu. But I do love my television .

Review from Samsung US

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Jan 14, 2026

CathyM

5 out of 5 stars review

Great TV

Awesome picture and great sound, Dolby atmos is amazing! I've had a 65 inch before what a huge difference Samsung is compared to my last TV. You can get away without a sound bar, I have. Samsung doubt bar with a subwoofer. Instant connect with the ARK HDMI connection. Samsung really is great!

Review from Samsung US

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Nov 2, 2024

Girl who loves pink

5 out of 5 stars review

Verified Purchase

Love it

Great picture. Love the way you can use your AI to operate it. Makes it so easy. Plus has an easy operative remote too definitely a good buy!

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Dec 4, 2024

jwyzinski

5 out of 5 stars review

Verified Purchase

I would buy it again. I went back to Samsung again

Great TV. Love the picture and the Alexa feature. I can tell my TV to turn the volume up down or mute it and turn channels

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Sep 23, 2024

Dave C

4 out of 5 stars review

Verified Purchase

Beautiful Picture, tv speaker volume problem

Beautiful picture, but the sound through the tv speaker constanly changes volume up and down over and over again. Irritating.

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reply from Samsung

Dave C,Thank you for sharing your feedback on the Q80DD TV's sound. If the volume is fluctuating, please try disabling some of the TV's Intelligent Mode functions, as these will automatically adjust your audio and may cause your volume to automatically increase or decrease.You can access and adjust Intelligent Mode functions by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode. From there, we recommend disabling Active Voice Amplifier, Adaptive Sound, and Adaptive Volume to see if you notice a more consistent volume.Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update NowI hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat• Manuals, Software, & Warranty Info~ Samsung Specialist

Aug 12, 2024

Cathleeen

5 out of 5 stars review

Verified Purchase

Great Picture!!!

It's a great TV. We replaced our 50" bedroom TV, with this awesome 65" Samsung TV & the picture is superior! Buy it, you'll love it!

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Feb 16, 2026

Cathy

5 out of 5 stars review

Excellent tv

I had a few Vizio's in the past the last 65 was that a Vizio, it was okay but nothing like my 65 Samsung QLED. Outstanding colors and sound. What's the saying? You get what you pay for! Only one regret wish I went larger. :)

Review from Samsung US

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Dec 15, 2025

MikeSpike83

4 out of 5 stars review

Excellent Display

Bought this last year for xmas and I couldn't be happier from picture quality to connectivity easy of use pretty quick processor great resolution, excellent for gaming and movie nights

Review from Samsung Canada

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Dec 13, 2025

Marijana

5 out of 5 stars review

Vrlo zadovolna

I bought it in November 2024 and started using it after moving in March 2025. Large screen, good resolution and beautiful colors, watching like life. I am very satisfied.

Review from Samsung Canada

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