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Customer reviews for SAMSUNG 65” Class Q80D Series QLED Smart TV for
SAMSUNG 65” Class Q80D Series QLED Smart TV
4.6 out of 5 stars
stars479 ratings428 reviews
  1. 5 stars75% (359)
  2. 4 stars14% (68)
  3. 3 stars5% (24)
  4. 2 stars3% (13)
  5. 1 star3% (15)

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Showing 161-170 of 428 reviews
Feb 15, 2025
Fouroh
2 out of 5 stars review

Poorly Designed User Interface

The User Interface on this TV is very disappointing. My 3,other smart TVs are Amazon Fire TVs and I can very easily see and read everything on the screen from my seated position. This UI has too much information squeezed onto each screen so everything is too small.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
reply from Samsung Specialist

Fouroh, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Apr 19, 2025
MeMi
4 out of 5 stars review

Great TV, poor remote

I purchased for a larger size bedroom. Picture on this model is beautifully clear. Best of the 3 Samsungs I currently have in my house. The absolute one thing I despise with all the Samsung TVs are the remotes - they are the worst! I would have dropped rating down if wasn’t for excellent picture quality. Samsung, please make a larger more efficient controller.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Feb 20, 2025
Buddy
4 out of 5 stars review

Great picture quality

We love the color and brightness of the screen. The picture is very real…. Feels like you could walk right into the scene. However, the sound is annoying. While watching, the sound will get real loud, then get soft. That was one reason we got rid of our old ZtV.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
May 16, 2025
Anonymous
5 out of 5 stars review

My Tv!!!

My TV’s a marvel, a glowing delight, It hums like a spaceship, all day and all night. The screen’s big as Jupiter, colors so bold, It makes my old sitcoms look shiny and gold! The sound’s like a choir of angels, it’s true, But whispers in dramas? I haven’t a clue. I crank up the volume, the neighbors complain, My TV’s got dreams of a rock concert’s reign. It’s “smart,” so it spies on my late-night ice cream, Suggests shows like “Yoga with Cats” in my dreams. Oh, TV, you’re quirky, a glitchy old friend, I’ll binge you forever—right to the end 😆

Review from Samsung Canada
Helpful?1ZLF1H7ZTY7Y13870609163
May 14, 2025
Mockpaintbrush
5 out of 5 stars review

Best tv i ever bought hands down

[This review was collected as part of a promotion.] I use my tv for, watching movies, shows, and streaming, gaming . Their isn't much i can say to hype this tv. I have zero lag when using it for the previous reason I stated at the beginning. It truly meets all my desires as a tv.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Dec 7, 2024
347582941
2 out of 5 stars review

Ads, Bad UI/UX, and Telemetry

This TV is OK, for display purposes. It has acceptable color. The sound emanating from the speakers is also nice. For the price point comparative to other Smart TVs, it is a horrible SmartTV. The UI is absolutely horrible. It comes loaded with bloatware and the internal storage is non-expandable and even with ALL the junk and preinstalled apps offloaded, it only has ~2GB of free space for your apps. Further, the UI for TizenOS is just one giant big ad screen. The amount of remote presses it takes to get anywhere USEFUL like a settings menu, your apps, is in the middle of a bunch of big advertisements. The TV wants you to be connected to Wi-Fi at all times. If you disconnect Wi-Fi, it will sometimes automatically re-connect on reboot. A LOT of features are disabled when you do not have it connected to Wi-Fi. Also, the screen dims intermittently even with intelligent features disabled. This is an example of a mid-range TV that is absolutely ruined by it's operating system and telemetry. All the applications built for Tizen are slow and unresponsive. The TV has significant input lag, and it not fast or streamlined at all. There is no dedicated input button on the samsung remote. Look at all the reviews for this TV, they are almost all sponsored or rewarded reviews. That's how badly Samsung needs to manipulate the data to sell this TV. Stay away at all costs. This is not worth the price whatsoever. I will be returning this TV, and will never buy another Samsung product or appliance ever again.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
reply from Samsung Specialist

Hi, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Mar 5, 2025
JDawn
4 out of 5 stars review

Feature Variety

I love the tv. The only drawback is that when watching older shows the sound will go up quite loudly with no warning. I know this happens with commercials but I have never experienced this while during the tv episode. My older 55 inch Samsung does not do this.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Dec 3, 2024
Samsunghardcorefan
5 out of 5 stars review

Exceptional TV

[This review was collected as part of a promotion.] This TV is exceptionally the best purchase I ever made, the video and sound definition are the best I ever had, I normally use it to watch my favorite TV shows with the channels included in it, also for gaming and as a monitor for my computer for video editing and to make my own video mixes, the I love the richness and vivid colors, hands down it's one of the best products from Samsung

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Feb 5, 2025
Marshbd
5 out of 5 stars review

A needed visual and audible experience

Purchased before the holidays and I'm blown away. I use mostly for movies, sports, and gaming. Some folks say sports don't look great, those people are wrong. The color, clarity, and gaming features are fantastic. The seamless integration with our Q-Series Sound Bar delivering a Q-Symphony feature creates an rich audible experience as well. Couldn't be happier with this purchase. If you're on the fence of QLED vs OLED, the experience with the Q80D has been incredible.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163
Dec 27, 2024
Delaks
5 out of 5 stars review

So much flexibility.

[This review was collected as part of a promotion.] The product is very simple to operate has so much flexibility. The sound and picture quality are great. The only challenge I have is that the remote control controlling other samsung tvs in the house. I currently have 4 samsung tvs and turning on or off sometimes affect the other tvs not in use or being used in another room in the house. I wish each remote is customized to each product. All in all I love my samsung products from tv,to soundbar,hoover , home theater and refrigerator. I am samsungnified.

Review from Samsung US
Helpful?1ZLF1H7ZTY7Y13870609163