Customer reviews for SAMSUNG 65” Class Q80D Series QLED Smart TV forMember photos









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Questionable purchase
The picture is great when seeing head on, but once you view from off center the image fades. I did not know this when I made the purchase. But biggest problem is periodically the sound will be muffled when I turn the tv on. This lasts until I unplug, wait a while and then plug back in. I thought it was the cable box, but it has been connected to three different boxes and same problem exists.
Thank you for sharing your thoughts on the picture quality of your TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings). There are also several sound settings you can adjust to suit your personal preferences. • Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound. • Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-QS730D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience. To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. ~ Samsung Specialist
A Decent TV
[This review was collected as part of a promotion.] This TV has been acceptable so far. The picture quality is good and the setup was fairly easy. The remote control leaves a lot to be desired and the menus take some getting used to as well. The statement that it works with ALEXA is a joke. You would have to be a programmer to figure that out. The Samsung channels are good and overall I would rate this as a good purchase.
Samsung fixed what was wrong with the M4500
Rating this 5 out of 5 because overall I'm extremely happy. 1. I bought a phone (S24 Ultra = AWESOME) and was entered into a raffle I didn't know was happening. 2. This wasn't the only thing I won. 3. The newest, nicest tv I had owned was a Samsung 2020 Series 4 (M4500) and wasn't terribly impressed with it. Smart features were unsatisfactory. TV was very slow and bogged down with all kinds of bloatware. By the way, Samsung has recently updated their smart features on the M4500 and my opinion was slowly changing for the better just before this windfall. Aside from initial dissatisfaction with smart features on the M4500, screen glare was another complaint I had. The Q80D takes care of ALL my complaints. Fast, no bloatware, even Samsung TV+ is appealing some of the time. Picture is phenomenal, especially with AI customization and Intelligent mode. Enough ports for me in back that I don't need an adapter to add more. I was using Roku for everything streaming, I use it only for sound now. Sound quality on the Q80D could be better would be the only thing I could say about my new free TV. The only thing that is better than this TV is the smart gaming monitor that I also won. I have to say that's my new favorite.
Great TV
Excellent RV, the menus and features are some of the best I've ever experienced. I really enjoy the wake up feature and streaming from my phone or TV is very easy. On top of the picture is ultra crisp and sharp. It has amazing sound as well. Well worth the money.
SAMSUNG ROCKS!!
[This review was collected as part of a promotion.] I am extremely impressed with the picture quality, simple set up, and overall quality of this model. We watch movies often, and this television gives us a movie theater experience that you can't beat!! I would recommend Samsung televisions to everyone! 💯
No Disappointment - Great Purchase Decision
We have enjoyed our new TV since December when we purchased it as a Christmas present for each other. The color is beautiful, the sound amazing and the way it can hook right into our modem helps with great viewing. No regrets, we wish we had purchased this sooner.
Excellent bedroom TV
I have had this TV for about 6 months ago and I am completely satisfied with it. The on-time-to-menu selection-time is less than a second. The apps I use are available and easy to access. Picture clarity and viewing angles are great. Immensely better than the Samsung Crystal line. It costs more than the Crystal, but is worth it. Bluetooth remote is more convenient that a typical IR remote. My only real "constructive criticism" would be to have the pre-programmed buttons to be programmable. I'm not sure if the companies pay Samsung for that, but there are 3 rarely use and 2 of those, never.
Ads, Bad UI/UX, and Telemetry
This TV is OK, for display purposes. It has acceptable color. The sound emanating from the speakers is also nice. For the price point comparative to other Smart TVs, it is a horrible SmartTV. The UI is absolutely horrible. It comes loaded with bloatware and the internal storage is non-expandable and even with ALL the junk and preinstalled apps offloaded, it only has ~2GB of free space for your apps. Further, the UI for TizenOS is just one giant big ad screen. The amount of remote presses it takes to get anywhere USEFUL like a settings menu, your apps, is in the middle of a bunch of big advertisements. The TV wants you to be connected to Wi-Fi at all times. If you disconnect Wi-Fi, it will sometimes automatically re-connect on reboot. A LOT of features are disabled when you do not have it connected to Wi-Fi. Also, the screen dims intermittently even with intelligent features disabled. This is an example of a mid-range TV that is absolutely ruined by it's operating system and telemetry. All the applications built for Tizen are slow and unresponsive. The TV has significant input lag, and it not fast or streamlined at all. There is no dedicated input button on the samsung remote. Look at all the reviews for this TV, they are almost all sponsored or rewarded reviews. That's how badly Samsung needs to manipulate the data to sell this TV. Stay away at all costs. This is not worth the price whatsoever. I will be returning this TV, and will never buy another Samsung product or appliance ever again.
Hi, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Outstanding Picture Quality and Performance
The Samsung 65" QLED 4K Q80D has exceeded expectations in nearly every way. The picture quality is vibrant and detailed, with excellent brightness and rich contrast thanks to the Direct Full Array backlighting. Whether I’m watching movies, sports, or streaming shows, the clarity and color depth really stand out. Gaming is a major plus on this TV—120Hz refresh rate, HDMI 2.1, and FreeSync support make it perfect for fast-paced gameplay. Input lag is impressively low, and motion stays smooth even during intense action scenes. The Tizen platform runs fast and includes all the popular apps, plus built-in voice assistants for added convenience. While the built-in speakers perform well with Object Tracking Sound Lite, pairing with a soundbar takes the audio experience to the next level. This model strikes a great balance between performance and value. It brings premium features without the flagship price tag. Pros: Stunning 4K picture with Quantum HDR Full Array backlighting enhances contrast Excellent for gaming (120Hz, FreeSync, HDMI 2.1) Smooth and intuitive smart platform Highly recommended for anyone looking to upgrade their home entertainment setup.
Crystal clear viewing.
[This review was collected as part of a promotion.] I watch movies, shows and sports (soccer). I was unsure about the size I bought. I thought 65 inches would be too big but it turns out it is the perfect size. I used to go to the movies once a week but I haven't been to the movies since I got the TV. What's the point of paying when I can watch it at the comfort of my home and my spectacular TV?