I bought this model several years ago and it has stood up to the elements with no issues. We recently moved cross country and packed it up to go with (our children practically live on this set). The mover unfortunately decided to dismantle the set and subsequently lost some parts. Outstanding job by Lifetime to provide replacement parts at no cost! This is an outstanding company that knows how to treat their customers!

This playset is wonderful! My girls absolutely love it. It took about 10 hours for my dad & husband to put it together. Instructions were easy to follow. Excellent quality & worth every penny. I feel like this thing will definitely be around for our grandchildren.

The instructions can be confusing at times. The anchor at the end is horrible. We could not get the metal rod out. It is protruding from the dirt and is a Hazzard. Some of the holes did not match and we had to drill new holes. Other than that the kids are enjoying it.

We bought this set used from a friend, who had ordered this online. Everything was in amazing condition after two years' worth, except two bolts were missing in the move. We requested replacement bolts and had them shipped within days. AMAZING CUSTOMER SERVICE! We are so pleased!

Great product, pretty easy to assemble with two people. The slide is really well made, very sturdy, we had my 8 yr old and 10yr old swinging at the same time and it barely moved around. The only negative i have is to change one page in the instruction book to really emphasize the importance of the metal base frame layout and the flooring in the tower so that everything is in line. we looked back to see if anything was said about that and wasn't. it took us 3 hrs to go back and fix the mistake and that's a lot of time wasted with three young children.

Really nice, solid playset. My three-year-old was ecstatic to see it and can’t get enough of it. We’ve had it up for 10 weeks and so far we haven’t noticed any rust or problems. The swings are especially smooth and quiet. It arrived in a giant crate, earlier than expected. All of the required parts and hardware were present and in good shape. The only tools I think I used were a socket wrench and a drill. Big thing to know; it is time consuming and a little painful to assemble. The instructions are 70 or 80 pages long. I think I spent close to 20 hours on it (I understand that is still probably less effort than needed to assemble a wooden set). But, I was working mostly alone. Also, try hard to resist over tightening the bolts. I wanted to make it really snug and tight. But, sometimes the pipes would bend slightly out of round. I called Lifetime on the phone before I purchased and got good advice on which set would suit my needs and some technical specifics that weren’t on the website. Plus, I was given a 10% military discount. Two thumbs up on the purchase experience so far.

We bought this set for our grandchildren to play on when they come visit. We have seven ages 13, 12, 4, 4, 3, 16mo. and 1. It gets lots of use. A storm came through and lifted the set bending the fire pole upon landing. Even in the midst of this crazy pandemic this company not only replied to my email requesting a way to purchase a new pole....they are sending us a new pole at no charge!!! (By the way, turns out that storm not only lifted our playground but uprooted a giant magnolia tree from our neighbors yard a few acres back, it was a doozy). The kids all love playing on this set and we anticipate even the 1 year having many more years of play on it!

We bought this 2 months ago for our boys (6&7) one of which has a slight weight problem. Since we set it up we have had a hard time getting them to come inside. My son has only lost a few pounds but has built muscle and toned up a lot. Thanks so much for getting them out from in front of t.v. and tablets! The have so much fun!!

Great product! Really solid and easy to put together. Great instructions and they even have videos to watch if you need it. Didn’t have any problems with holes lining up. Put together myself over span of two days with a little assistance from the wife when connecting the swings to the tower.

I bought the tower play set for our grandson and when we assembled it we came up missing 4 bolts. We called 800 number and they sent them right away. Thank you for not keeping us waiting for parts. Appreciate the rush! Thank you for quality employees and products.