We bought this set used from a friend, who had ordered this online. Everything was in amazing condition after two years' worth, except two bolts were missing in the move. We requested replacement bolts and had them shipped within days. AMAZING CUSTOMER SERVICE! We are so pleased!

I have a 7 and 3 year old who absolutely love the playset. However, because the way the ladder curves my just barely 3 year old has real hard time climbing up and has fallen through twice, luckily we have rubber mulch to protect her fall but would be nice if Lifetime had multiple options of ladders or stairs to allow independence for young climbers. Given time 3 year old will learn to climb herself but for now mom or dad must assist and spot her.

These guys at the St George store were really great to work with. They patiently waited on me, a customer, who was full of questions and changed his mind numerous times while making his purchase decisions. I highly recommend buying from them, paying to have them deliver, and have them do the install. I purchased a shed, a oversized patio box, and a play set. Lifetime here offered a wood base for the shed at cost which made it convenient to purchase with the other items. Three installers showed up and had the whole thing installed in short order. The grandkids love everything including grandpas shed which they think as their play house.

We have owned this playset for nearly 6 years. Our grandkids absolutely love it. It is very well-designed so that even the 3 year old can play safely on it. A few parts were worse for wear after a LOT of use and harsh NE winters. We were able to order replacement parts very easily and found customer service to be pleasant and helpful.

We bought this set for our grandchildren to play on when they come visit. We have seven ages 13, 12, 4, 4, 3, 16mo. and 1. It gets lots of use. A storm came through and lifted the set bending the fire pole upon landing. Even in the midst of this crazy pandemic this company not only replied to my email requesting a way to purchase a new pole....they are sending us a new pole at no charge!!! (By the way, turns out that storm not only lifted our playground but uprooted a giant magnolia tree from our neighbors yard a few acres back, it was a doozy). The kids all love playing on this set and we anticipate even the 1 year having many more years of play on it!

We finished assembling the tower on 10/25, and less than 8 weeks later, we see many small areas of rust. We thought it would be at least a year before we would see this much deterioration, so we are very disappointed, especially at this price point. We live in south eastMI, where it is not especially humid, so this seems like a quality issue. We reached out to customer care, but even with replacement parts, we’d have to take apart and reassemble ourselves with the same issue resurfacing two months later - not worth our time and efforts. Very disappointed in the quality.

Assembly took quite awhile but it’s sturdy and going to last a long long time. There aren’t any bolts sticking out that can scratch or rust! My kids have played on it everyday!! It’s definitely worth the investment!! The extra bolts came in handy too!

We bought this 2 months ago for our boys (6&7) one of which has a slight weight problem. Since we set it up we have had a hard time getting them to come inside. My son has only lost a few pounds but has built muscle and toned up a lot. Thanks so much for getting them out from in front of t.v. and tablets! The have so much fun!!

We just had our play set installed yesterday and it is AMAZING! The quality is unreal. My husband is big guy and it's sturdy enough for him to go on everything. My kids (ages 5 and 2) are in love with this entire set. I am so happy we decided to spend a bit more and go with a metal set as opposed to wood. I also highly recommend having the play set installed by Lifetime. It took one guy one day to do it but we are happy that we didn't have to worry about putting it together and now we have peace of mind knowing it was installed correctly.

Playset is well designed for play, except for the ladder. That is a bit precarious. assembly is a mixed bag. The manual was good most of the time, but lacked some key details that would have made things easier. I had to figure some stuff out on my own. Fortunately, I’m pretty handy, but thise with less construction experience may need to seek help. The videos on Youtube helped too. Some holes don’t quite line up and some bolts are way too short. I had to muscle a few things or dip into the extra hardware bag to make something up that would work. Assembly took me about seven hours alone. It might have gone faster if I wasn’t alone and it wasn’t 20F outside. I would definitely buy this again though.