I bought and received my Play-set about three weeks ago, and it was easy to assemble. The Lifetime Adventure Tower had easy to read instructions for assembling it. The Play-set more of all is great for the grandchildren, and everyone who has children will love it. GREAT!

My kiddos love this swing set! The only downside was putting it together. Everything can only go together one specific way and you'll basically get nearly finished and realize that one of the earlier steps was off and you'll have to take it all apart and start all over! So the directions could be more clear about that. But, after it is finished...its awesome!

I bought this model several years ago and it has stood up to the elements with no issues. We recently moved cross country and packed it up to go with (our children practically live on this set). The mover unfortunately decided to dismantle the set and subsequently lost some parts. Outstanding job by Lifetime to provide replacement parts at no cost! This is an outstanding company that knows how to treat their customers!

I specifically bought this playset for the step-kids (ages 10 & 12) and my grandkids (ages 1 & 3). I'm expecting more grands. I wanted something that would work for all ages and last many years. I was surprised when the 3 year old climbed the rock wall and was able to easily navigate the steps and the older kids enjoyed it as much as the 3 y.o.... It isn't completely set up yet, have the tower done, but the kids, all ages, had a blast. I even got myself up there and went down the slide. There's a lot of cool features not advertised, such as the road for cars on the floor of the tower and the driving wheel. I can't wait to get the rest set up this week. We had a couple damaged parts and Lifetime immediately sent replacement parts. They said it would be about a week or two, and it was literally two to three days delivered. I highly recommend this company for their customer service and this playset will last for many, many years.

Every time I spoke to someone in customer service regarding replacement parts for my playset I ended the call thinking I was fully satisfied, however each time the order showed up it was missing parts. This is the fourth time I had to call them trying to get an anchor kit for my playset which was originally requested 3 weeks ago. I’m beginning to know why the companies name is LIFETIME, because while the customer service is great, it takes a lifetime to actually acquire all the parts you need. Hopefully this time they will get the order straight, hey look, my playset just blew down the street!

The playset is perfect -- installation was reasonably priced (would have been quickly installed had the weather not rained us out 3 times - but the installer was great with communication) -- and their customer service department was very efficient. I am super happy and my kids are enjoying it alot! Just wish I'd opted more a total of 4 swings to stop the arguments... :)

Great product, pretty easy to assemble with two people. The slide is really well made, very sturdy, we had my 8 yr old and 10yr old swinging at the same time and it barely moved around. The only negative i have is to change one page in the instruction book to really emphasize the importance of the metal base frame layout and the flooring in the tower so that everything is in line. we looked back to see if anything was said about that and wasn't. it took us 3 hrs to go back and fix the mistake and that's a lot of time wasted with three young children.

This is a strong and sturdy playground! It was not the easiest to put together so you will definitely want a couple of helping hands. I gave 4 stars because of the rust that is already starting on multiple joints. Hopefully some rustoleum will help it make last. We have had it for 4 months.

We bought this set for our grandchildren to play on when they come visit. We have seven ages 13, 12, 4, 4, 3, 16mo. and 1. It gets lots of use. A storm came through and lifted the set bending the fire pole upon landing. Even in the midst of this crazy pandemic this company not only replied to my email requesting a way to purchase a new pole....they are sending us a new pole at no charge!!! (By the way, turns out that storm not only lifted our playground but uprooted a giant magnolia tree from our neighbors yard a few acres back, it was a doozy). The kids all love playing on this set and we anticipate even the 1 year having many more years of play on it!

This product is really nice. I assembled the entire play set by myself, so if you are out there and you have no help, it is doable. I was concerned about my 20 month old not being able to climb the ladder, she climbs it just fine, I do stand beside her just in case though. I did make several mistakes when building it though. I would build so far until I realized that something wasn't right, then I would go back and fix it, which was easy enough, just time consuming. The only thing I would change if I was a engineer at Lifetime is install another step or two at the top of the ladder. In fact, I may contact them on trying to get a couple more.