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Customer reviews for Lifetime Adventure Tower Playset with Spider Swing for
Lifetime Adventure Tower Playset with Spider Swing
4.6 out of 5 stars
stars
335 ratings334 reviews
  1. 5 stars78% (262)
  2. 4 stars13% (43)
  3. 3 stars1% (4)
  4. 2 stars4% (12)
  5. 1 star4% (14)

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Showing 1-10 of 334 reviews
May 6, 2024
Reviewer name: BOE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent playset

Sturdy equipment. The students really enjoy outside play. The price for this item is fair to the product I received. It is larger than it appears on their picture. I would recommend this outside playset to anyone, including residential or daycare centers.

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Jul 24, 2020
Reviewer name: Grandma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Thankful Grandna!

We bought this set for our grandchildren to play on when they come visit. We have seven ages 13, 12, 4, 4, 3, 16mo. and 1. It gets lots of use. A storm came through and lifted the set bending the fire pole upon landing. Even in the midst of this crazy pandemic this company not only replied to my email requesting a way to purchase a new pole....they are sending us a new pole at no charge!!! (By the way, turns out that storm not only lifted our playground but uprooted a giant magnolia tree from our neighbors yard a few acres back, it was a doozy). The kids all love playing on this set and we anticipate even the 1 year having many more years of play on it!

Review from lifetime.com
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Apr 1, 2021
Reviewer name: Noah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lifetime Adventure Tower

I bought and received my Play-set about three weeks ago, and it was easy to assemble. The Lifetime Adventure Tower had easy to read instructions for assembling it. The Play-set more of all is great for the grandchildren, and everyone who has children will love it. GREAT!

Review from lifetime.com
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Dec 29, 2018
Reviewer name: JaxBeach
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

AwesomeCustomer service

I bought the adventure tower monkey bar set. I bought from an online seller not direct and had shipping date pushed closer to Xmas date. The online seller held the package with one of there “shippers”, and they totally ruined the crate and some of the large exterior pieces and slide three days before Xmas. Not lifetimes fault or responsibility at all. I called just to see about cost of parts for the online seller to replace and give a refund for parts. Instead lifetime shipped all new parts immediately for free even though it had nothing at all to do with them. Had the online seller give a discount for the extra work and hassle and for not being done on Xmas too yayyy! Set is built now and is very nice very sturdy even for my 200 lb dad weight. Kids love it. Like having a commercial set in your backyard. Also wanted to note I saw some reviews saying instructions were tricky are not detailed enough. I found zero problems with instructions I thought they were detailed enough, only thing I would say is just pay attention to picture so you know which post is which by the screw holes at the top. There was even scan icons for how to videos on each section I didn’t even need to use. Customer service was so quick no hold no hassle that alone is something hard to find now and makes me feel better about the purchase and the future of owning the play set.

Review from lifetime.com
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Jul 20, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Customer service

We had to get get some replacement parts for your Adventure Playset. Unfortunately COVID hit and the parts were held up in China for about a year. I worked with Heidi Marion who is one of your Customer Service Reps and she kept me updated of the progress of the shipment. She was awesome throughout this entire process. Many kudos to her!!!

Review from lifetime.com
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Aug 4, 2020
Reviewer name: michelle
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great playset, not impossible to assemble on your own

My 6 and 4 year old are loving this playset. Of course we couldn't wait for family help to assemble so my husband did the whole thing himself in the 90 degree heat. I helped hold things occasionally but it wasn't usually essential. It took about 12-15 hours I'd say and the directions are pretty good. Very sturdy even with very high swinging and adults playing, too.

Review from lifetime.com
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Feb 5, 2021
Reviewer name: ChampaignDad
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Truly a product for a lifetime

I bought this model several years ago and it has stood up to the elements with no issues. We recently moved cross country and packed it up to go with (our children practically live on this set). The mover unfortunately decided to dismantle the set and subsequently lost some parts. Outstanding job by Lifetime to provide replacement parts at no cost! This is an outstanding company that knows how to treat their customers!

Review from lifetime.com
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Dec 16, 2025
Reviewer name: PA man
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Well constructed with quality materials

Directions were good. Took longer to assemble than I thought at first. Well constructed, quality material. A little cool to try out, temperature last night dropped to 1 degree Fahrenheit!🥶

Review from lifetime.com
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May 5, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great swingset, great price!

Overall good quality. Instructions were easy to follow, and came out great!

Review from walmart.com
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Mar 18, 2019
Reviewer name: Disgruntled Customer
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great customer service, kinda.....

Every time I spoke to someone in customer service regarding replacement parts for my playset I ended the call thinking I was fully satisfied, however each time the order showed up it was missing parts. This is the fourth time I had to call them trying to get an anchor kit for my playset which was originally requested 3 weeks ago. I’m beginning to know why the companies name is LIFETIME, because while the customer service is great, it takes a lifetime to actually acquire all the parts you need. Hopefully this time they will get the order straight, hey look, my playset just blew down the street!

Review from lifetime.com
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