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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
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4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 981-990 of 3,315 reviews
May 23, 2022
Reviewer name: Samsungfan
5 out of 5 stars
5 out of 5 stars review

Fantastic TV

[This review was collected as part of a promotion.] Although I've had my Samsung for over a year, I recently moved to an assisted living facility and stream all day from various sources. My favorite streaming is through Samsung Plus. Great variety of programs and channels with new ones added every so often. Picture and sound quality are excellent and I plan to buy a second this year.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 16, 2020
Reviewer name: MARY BRYAN
1 out of 5 stars
1 out of 5 stars review

Defective piece of crap

i pirxhased this tv in april to replace the 32” samsung i have had since 2008 in my bedroom. the first three months were great now the screen has a row of pixels out and the control panel needs to be replaced. samsumg is repairing rather then replacing the defective tv. i sold electronics for many years and i have owned and still own many samsung products. this is the last samsung product i will ever purchase. this tv needs to be pulled from the line up and redesigned if this is an issue many people are having.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

MARY: Thank you for sharing your experience with the Samsung TU7000 TV. I am very sorry for the issues you have encountered with dead pixels and understand your frustration. Your user experience is very important to us and will be shared with our teams. Should you wish to check the status of your repair or need any further assistance, please contact us: Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Aug 23, 2022
Reviewer name: Draglp
4 out of 5 stars
4 out of 5 stars review

Incredible picture quality

[This review was collected as part of a promotion.] Have had this TV for a few months now and it's a game changer in picture quality. I can actively see the differences with other TVs that don't have 4K and my friends often prefer watching things here. I had to get a sound bar as the audio volumes weren't the best overall; but otherwise have no complaints. The TV is easy to use and I haven't had any problems or glitches like I did with my older TV.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Mar 27, 2021
Reviewer name: Not satisfied
2 out of 5 stars
2 out of 5 stars review

Great picture, while it lasted.

bought one tv and within 2 days a fine pixelated line appeared down the screen. took it back, bought a new one. within a single day the top left corner started to darken and spread throughout the tv. i love samsung phones and kitchen appliances, but i don't recommend their tvs. very disappointed, but as the 5itle says, the picture was nice while it lasted

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Not satisfied, Thank you for purchasing the Samsung TU7000 and for your review. Your experience is very important to us and will be shared with our product team. Please do reach out to us so that we can better assist towards a solution. Our customer support team might ask for photos to better understand the issue: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Text HELP to 62913 4) Samsung Members App 5) Manuals and Downloads 6) Warranty Info 7) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 8) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 9) …and more product, repair, order, and care options We look forward to hearing from you and making this right. ~ Samsung Specialist

Oct 25, 2022
Reviewer name: BMCK5150
5 out of 5 stars
5 out of 5 stars review

Extremely happy with my purchase!

[This review was collected as part of a promotion.] I watch a ton of live sports and this TV cannot be beat! The picture is so clear, I can see the individual blades of grass on a football field! I'll never buy another brand even though they say they are as good as Samsung. No way. This is the best TV I've ever owned!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Nov 4, 2020
Reviewer name: Samsungnumberone
5 out of 5 stars
5 out of 5 stars review

outstanding features

[This review was collected as part of a promotion.] Easy to use remote aswell as settings and picture resolution contrast great sound . I have ordered wireless headphones for my wonderful Samsung smart tv l am happy to mention my family and friends own Samsung tvs an other products...

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 16, 2020
Reviewer name: RCK3
3 out of 5 stars
3 out of 5 stars review

Nice Image but Some Lag on Home Screen

[This review was collected as part of a promotion.] The TV images are more than acceptable. It is nice and clear. However, wish the remote had a HULU TV button. Plus the remote seemingly lags moving the cursor over when utilizing the home screen and switching apps. That is my least favorite feature but the TV is fine and worth the affordable price.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

RCK3: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Reviewer name: TexStoic
4 out of 5 stars
4 out of 5 stars review

Samsung delivers again with Crystal UHD

[This review was collected as part of a promotion.] The TV all around has a decent SMART Universal Guide, UI experience, and ease of use to access various apps and add new ones. Crazy details that certainly making rewatching older and newer films quite an eye-opening experience. SMART features make it easy to sync with devices and other tech. There are quite a few options to update or moderate your preferred settings for color, brightness, balance, etc. Only thing that this TV doesn't handle well with higher colorful settings is gradients; things get muddy and not as smooth as other Samsung models, whether it'd be on an app screen or within a video.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Dec 23, 2020
Reviewer name: Tvlvr
3 out of 5 stars
3 out of 5 stars review

Good quality if there wasn't a bright spot

i've been a samsung tv owner for many years now, so i was excited to get another for a different room. unfortunately, there is a bright spot in the top middle part of the screen that never goes away! i looked up past reviews, and it looks like this is a common issue and not a defect that went into recall. sad the tv has this spot as the apps all work fine on it and it's user friendly.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Tvlvr: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are seeing a bright spot on your screen. Please give us the opportunity to assist you with image quality adjustments. You can reach us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Dec 10, 2022
Reviewer name: TheUnknown224388
4 out of 5 stars
4 out of 5 stars review

It's a good television.

i am satisfied with the tv. the only thing that bothers me about my purchase is i didn't know anything about samsung tv plus. i think that's the right name. i absolutely hate how it automatically starts playing a random cable channel when the television is turned on and i haven't chosen something yet. i also don't like it turning my playstation on just because i turned the tv on. i want the television and the playstation to be connected but that seems just inconvenient. tv is smart so there's really no need to turn on the playstation unless i'm about to play a game. other than those few nitpicks the tv is great.

Review from Samsung US
Helpful?293L9C95AD6N13870021356