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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
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4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 991-1,000 of 3,315 reviews
Sep 15, 2020
Reviewer name: Hendy
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] My husband and I purchased this tv due to the price, reviews and technology. Have been nothing but satisfied with Everything. The sound and picture quality is super and the family loves the tv for movie night!!!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 19, 2021
Reviewer name: Tim F
4 out of 5 stars
4 out of 5 stars review

Overall Good Product

picture is great, sound is clear, setup was a breeze. the remote is a bit busy for me. i prefer the older, sleeker style that came with my 55” i purchased in 2017. my only major complaint is with the smart hub. it is very laggy and makes scrolling through apps more difficult than it should be.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 27, 2022
Reviewer name: Greattv
5 out of 5 stars
5 out of 5 stars review

Great Television

[This review was collected as part of a promotion.] This TV is great. This TV easily handles all my needs and more. Fantastic picture, lifelike color and fine detail. I can't say enough to say how satisfied I am with this television. Thanks Samsung.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 21, 2020
Reviewer name: bribenz27
5 out of 5 stars
5 out of 5 stars review

Perfect!

[This review was collected as part of a promotion.] This tv is perfect! The perfect size for my little living room and my little family. Movie night will never be the same, the quality and the audio itself. It even comes with free Samsung Tv!! Overall, the best tv for us and our guests.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 28, 2022
Reviewer name: BigPapi72
4 out of 5 stars
4 out of 5 stars review

Great picture & smart features

[This review was collected as part of a promotion.] Purchased two to replace older Vizio TV's that were not smart...wanted 4K and smart built in to make streaming easier...we are pretty loyal to Samsung TV's...had a 75" QLED and replaced with an 82" QLED...also have an older 43" Plasma...originally purchased two LG, had a better sale price and a good picture but strangely the LG did not allow the ESPN streaming app so we returned and got these two Samsung...great picture...great for TV and gaming...great for streaming...the TV menu sucks...overly detailed and not intuitive...3 or 4 not clear menu choices just to simply turn on the sleep timer...a more straight forward menu...more straight forward remote with a LIGHT button to backlight the remote and this would be a 100% TV...

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 16, 2020
Reviewer name: Michael
5 out of 5 stars
5 out of 5 stars review

I love this tv and how simple it is to use

[This review was collected as part of a promotion.] I bought this tv for my birthday. And I love it. I use it mostly to play Xbox one. But I have started using all the apps and watching movies on it. I love the picture quality and ease of use. The fact that I can AirPlay and the SmartThings feature. I would highly recommend it to anyone.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 21, 2020
Reviewer name: Birdterrifier
5 out of 5 stars
5 out of 5 stars review

Incredible Quality

[This review was collected as part of a promotion.] This tv has been incredible. The integration with Xbox has been great which means that i no longer have to use that controller, just the Samsung one. I can also use the TV controller to manage my Samsung home theater system which I was not expecting. Always love Samsung.

Review from Samsung US
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Jun 26, 2020
Reviewer name: VanCooler360
1 out of 5 stars
1 out of 5 stars review

The screen went red!!!

[This review was collected as part of a promotion.] hi after having the tv for two days. all that we saw was red!....the picture never changed. we returned it to the store and we got another brand. the store said that they have had problems with this tv mainly picture. thanks

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

VanCooler360: Thank you for sharing your review of the Samsung TU7000. I am very sorry that your experience with this TV was less than perfect, and you have decided to return it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Again, my sincerest apologies. We hope to regain you as a customer in the future. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com ~ Samsung Solutions

Oct 5, 2022
Reviewer name: bkkkkkkkkkkkkkkkkkkk
1 out of 5 stars
1 out of 5 stars review

2019 Version - Screen is Garbage

[This review was collected as part of a promotion.] I purchased the 2019 model brand new and just recently the the left section of the screen is very dark and flickers when 1st turning on the power. TV was great when new, but deterioted quickly in 3 years. It should last longer than that.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi there, Thank you for your review and your feedback on the TU7000 TV screen. There are a few troubleshooting steps I recommend to see if we can resolve the issue of your screen flickering. 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, choose OK, and then view the test. You can select Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the picture a second time. 2. Determine if the distortion is appearing during the Picture Test. Look for distortion on the screen during the Picture Test. If there is no distortion, this means your TV is working fine. To identify and fix the issue, try replacing the cable of the external device showing issues. - If the distortion still appears after replacing the cable, troubleshoot the external device. - If distortion appears during the Picture Test, proceed to the next step. 3. Request service if distortion appears during the Picture Test. Please visit our Support Center to request service if you see distortion during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 24, 2021
Reviewer name: Blueyedlibra
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I use the TV for movies and shows and it has a clear picture and when I want to stream I connect to all my apps the process is easy and very user-friendly. You can't go wrong with this TV it's perfect

Review from Samsung US
Helpful?293L9C95AD6N13870021356