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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 1,001-1,010 of 3,315 reviews
Jan 7, 2023
Reviewer name: Magnolia
2 out of 5 stars
2 out of 5 stars review

Price was good, but that's all

slow to connect to apps. disconnects from internet for no reason. freezes during streaming. there also seems to be an issue between this model tv and pandora with constant skipping during songs. this issue has been heavily discussed on pandora's forums. all the issues i mentioned could be related to my internet provider, however, i've had no changes with my provider, so i'm not going to blame them. to me, this is solely related to this television. i usually buy sony but was encouraged by a friend to get a samsung. i should have stayed with what i know. i won't buy samsung again.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi there, Thank you for sharing details of your experience with the Pandora app. This may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, try running Device Care, which improves your apps performance by freeing up unused cached memory and closing background apps. Go to: Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 19, 2021
Reviewer name: Brian771
5 out of 5 stars
5 out of 5 stars review

clarity ; gaming and watching movies,

[This review was collected as part of a promotion.] I use my TV for movies and gaming; when I'm watching movies it gives a cinematic view which absorbs me into the movie there by giving me an immersive theatre experience. While gaming it's a gives very good view of the characters at play

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Nov 27, 2021
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Would NOT recommend

went with samsung because its a popular suposedly high end brand, i dont notice that much of a better picture than cheaper brands. the set up was annoying, it recomended thag you use the app as the “easier set up” download and app, set up an account, then it still wasnt working right. the app itself is awful, opnly tv app i have seen thag doesnt open a keyboard when searching something. after set up the entire menus and changing sources is annoying, annoying menus stay on screen excessively long. biggest issue is being my bedroom tv you need to go through 4 sections of settings to find the sleep timer… really wish i hadnt disposed of the box as it would be being returned for sure.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi James, Thank you for purchasing the Samsung TU7000 Crystal UHD TV and for sharing your review. I’m very sorry for the difficulties you’ve experienced with your TV’s setup. We completely understand your frustrations, and we are here to help. To assist you in the learning the various features, functions, and settings of the TV, you can download the full user manual directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the TU7000 under Crystal UHD TVs. Additionally, you can find other guides and manuals to further assist you with your TV’s features. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Jul 26, 2022
Reviewer name: Ciscokid
5 out of 5 stars
5 out of 5 stars review

My Samsung Smart TV

[This review was collected as part of a promotion.] I stream everything on my TV I don't use a cable company. The picture is amazing! My grandkids love to watch the Disney channel and me I love National Geographic and Sports. But I have a surround sound connected so when I watch Netflix or any movies channel I get a theater kind of experience that's out of this world lol! Wouldn't buy any other TV have been a Samsung person for a very long time my phones are also Samsung. To me Samsung products are some of the best electronics in the world. Thanks Samsung

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 27, 2022
Reviewer name: Ladyc1
5 out of 5 stars
5 out of 5 stars review

Best tv brand

[This review was collected as part of a promotion.] This is my second Samsung tv and I'm just overall impressed with these tvs. I love the free Samsung tv plus feature with tons of great shows and movies. The smart things app is amazing too! I can control the tv from another room and even allows me to monitor what my kid is watching, the volume, and if I misplace my remote I can just pull up the app and use that as a remote. What really draws me in is the picture quality and how lightweight the tvs are; not bulky and obnoxious looking.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 19, 2020
Reviewer name: Irongrip65
5 out of 5 stars
5 out of 5 stars review

Has great smart features.

[This review was collected as part of a promotion.] This is a very solid TV for a very good price. We have had no problems with this TV and continue to enjoy it every day. The picture is great, and is great for things such as playing video games, and watching sports on TV.If anyone is looking for a great TV at a reasonable price I believe that this TV is the one for them.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 6, 2020
Reviewer name: WithLoveDolla
5 out of 5 stars
5 out of 5 stars review

I'm completely in love I brought 2

[This review was collected as part of a promotion.] I currently have two of these TVs and I love them. From the picture to the user friendly capabilities, it makes life simple. I can hook it to my phone and manage it in my phone too which is a great component for me to control the tv that's my son has access too.

Review from Samsung US
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May 26, 2022
Reviewer name: SnugSma
4 out of 5 stars
4 out of 5 stars review

Good Budget TV

[This review was collected as part of a promotion.] The TV is bright and the colors are vivid. The smart features are pretty good. It allows me to download and sign in to every single one of my streaming apps (including Britbox and Acorns would you believe!!!). It will remember every you left off on certain programming and continue from there when you switch it back on (great for YouTube). On the other hand, you can tell it's a budget TV when you pick it up... very plastic. I accidentally peeled the corner of the polarizing screen layer because I assumed it was a screen protector m if it wasn't so brittle I may have done irreparable damage. Also, the Smart TV UI makes it a little tricky to find apps. It could be redesigned to be less cluttered and more intuitive. Overall, it's a great buy if you are in a budget. I imagine it's perfect for college kids.

Review from Samsung US
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Sep 15, 2020
Reviewer name: Krystal
5 out of 5 stars
5 out of 5 stars review

A big upgrade from my old TV

[This review was collected as part of a promotion.] The tv is crystal clear and a much needed update from my old tv. The smart tv aspect is very easy to use and brings so many functions than just a tv such as being a music speaker. Would highly recommend this tv to anyone who asks!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 9, 2021
Reviewer name: MAC2FAMS
4 out of 5 stars
4 out of 5 stars review

Awesome tv .

[This review was collected as part of a promotion.] My.main use for this TV is streaming video online. And also for gaming . I find it that the TV is very clear and processes the images at a very fast rate. I have been enjoying it since day 1 and so far I am pleased with my purchase.

Review from Samsung US
Helpful?293L9C95AD6N13870021356