Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA forWouldn't buy again
[This review was collected as part of a promotion.] The picture is clear but if your buying this for streaming services don't waste your time. This TV is disconnected from the internet 9 out of 10 times you go to stream anything and more often then not it won't reconnect. I have to constantly forget network and reconnect and keep trying and keep trying until it finally reconnects. This has nothing to do with my internet as I have 3 other smart tvs further from router and have zero issues. Should have read the review on this prior as I now see a lot of people have this problem.
Hi there, Thank you for your purchase and feedback on the Samsung TU7000 TV's internet quality. Please know we are here to help you. To improve your internet connection, please try the following troubleshooting steps. 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, try running Device Care, which improves your app's performance by freeing up unused cached memory and closing background apps. Go to Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info Thanks for being a part of the Samsung family! ~ Samsung Advisor
This product has great features.
[This review was collected as part of a promotion.] I use my Tv for streaming, gaming, and movies. I really love the Samsung brand, especially TVs, I had a 32" and now bought a 50". Both allowed me to play my personal library of files when I connect a USB device, and the TV supports/plays various formats. This new 50" comes with Samsung channels which I love. What I don't like about this TV is that sometimes it gets laggy and I have to disconnect it from the power source and connect it back in order for it to start working fine again. Also, I've noticed recently when streaming from Disney+ en 4K UHD that the TV is getting too laggy and dropping some frames.
This is a very good tv with a very good picture
[This review was collected as part of a promotion.] I had had Samsung tv's in the past and wanted to stick with this brand. Because of having Samsung's in the past, I am very familiar with the menu options. The picture and sound are very good. I'm not crazy about the streaming capabilities of this tv. I had a roku before and that was easy to use. Also, I'm not crazy about the default news channel being a fox station, but that's personal preference. I'm getting used to the streaming app on this tv. I would describe it as “clunky “ compared to a roku. But it works fine, and again, a lot of my opinion is what I'm used to in the past. Overall, I'm happy with this tv.
Clear pic, smart tv interface is compllicated
i still use an apple tv because the interface is confusing and messy looking. also, pic is dark unless you disable the power saving feature. getting rid of tbe soap opera effect is complicated. i wish the soap opera effect could be fixed with one click. otherwise tbe tv is great. would buy again.
New tv: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the interface is important to us and will be shared with our internal teams. You can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking. Go to Home> Settings> Picture> Expert Settings> Brightness You can try the following steps to eliminate the soap opera effect. Navigate to Settings > Picture > Expert Settings > Picture Clarity Settings The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. Change the setting to either Off or Custom. If you select Custom, three additional options are available for further customization to your viewing preference. - Blur Reduction: Use the directional keys on the remote to adjust the Blur setting. - Judder Reduction: Use the directional keys on the remote to adjust the Judder setting. - LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off. For further assistance or service, please contact Samsung TV Support at: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Superb Image Quality and Color Contrast!
[This review was collected as part of a promotion.] I was skeptical about the purchase at first but after using it for everyday multi-media entertainment purposes. I love the Image Quality and resolution that I could get from the TV. Not just the color resolution but the built-in speaker is spot on and perfect for my apartment. The Tizen OS is very easy to navigate around and the first-time set-up is really convenient and easy to do. This is indeed one of my best purchases.!! Loving it.
Awesome quality!
[This review was collected as part of a promotion.] I love this TV! Best TV I have ever owned. The Samsung TV feature is a huge plus. It's like having cable but not having to pay for it. I ended up getting one for my room and my sons room as well. Sound and picture quality is great as well
Pretty Screen But it Flickers
[This review was collected as part of a promotion.] Bought this tv and was so happy with the quality of the image. Unfortunately the screen would occasionally flicker quickly, like a little flutter. It happened on every input. I googled and found others who said something similar and attributed it to eco settings. I disabled all of that and it still happened. Due to flickering I ended up returning the tv. While packaging back up I also noticed that the body of the tv was just a light cheap plastic. The back of the tv actually tried to snap off. I squeezed it back together. I loved the image but the flicker and the body weren't worth it.
sassiekatt: Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. It is possible that your unit was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Great TV up to date features
[This review was collected as part of a promotion.] Love this TV. So versatile. Streaming movies and shows works great. Hooked up to my security cameras so I can switch back and forth when there is outside activities I want to check on at the moment. My cat will sit and watch the shows, he loves the motion. Works wonderfully, sound and pictures are great at a reasonable cost.
Best Samsung!
[This review was collected as part of a promotion.] This TV is great for shows, movies, and gaming. It is placed next to a large window during the day it can be difficult to see darker scenes with the glare. But for the majority of its use it is best night or day. The quality is incredibly clear! Samsung TVs have always been the best, in my opinion, and this is a great tv for any need. The built in speakers are not the best. A sound bar is a reasonable solution to the problem.
Quality display
[This review was collected as part of a promotion.] Amazing detail even as far away as the kitchen, I can also see the true color of peoples eyes which I could not on my previous television. Only 2 downsides are I have not figured out how to set up with Alexa it would be nice to be able to change channel and adjust volume with Alexa, price has fallen by $300 since I bought it. Besides that I am very satisfied with it, it downloads updates on its own and has ethernet for fast streaming. Not sure why I still have a Blue Ray DVD player because I never use.