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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 881-890 of 3,315 reviews
Jul 17, 2020
Reviewer name: Jody
2 out of 5 stars
2 out of 5 stars review

Great picture quality

i hate the remote control! the number buttons which rarely get used are the most prominent thing on the remote. this leaves very little room for the buttons that get used constantly. the 'play, pause, forward and reverse ' buttons are so small, if i was an older person i'd have to use a magnifying glass to see them. the picture quality is fantastic. it's like you're right there on the live set while watching :) live tech service was very patient and quite helpful. i wouldn't recommend this tv because it's so frustrating because of the remote control. i would recommend it because of the fantastic picture quality.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Jody: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 14, 2021
Reviewer name: Bigsam
1 out of 5 stars
1 out of 5 stars review

Not enough apps to download

the tv is good have a good quality but the problem is that its not like a roku tv that lets you search for any app availble loke for example usa network i can download the app on roku tv but samsung tv doesnt even have ot and is a free app why? like other apps i had search and nothing, and the controller lags a lot when u searching or switching it lags so bad so those are the flaws i dont like about it but other than that its ok

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Aug 15, 2021
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

I do not value the continuous wifi disconnect

only had this tv one week and i am having issues with it connecting to my internet. i have troubleshot every thing and it still will not connect. all of my other devices are functioning great on the same wifi. i only watch tv based on my wireless connection through streaming so this is truly disappointing

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: CovidTVPurchase
4 out of 5 stars
4 out of 5 stars review

50" Class TU7000 Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] Old Samsung TV died right when Covid shut down began so needed a new TV. Remote control response is slow and blacks flutter on screen occasionally. Game mode works well with the Xbox one. Overall good quality picture.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 26, 2020
Reviewer name: Techinallytechy
5 out of 5 stars
5 out of 5 stars review

Qualified winner

[This review was collected as part of a promotion.] As a younger adult my favorite thing about the Crystal UHD was the quality of the resolution, with a picture so clear not even my dreams could catch up. My younger sister loves the convenience of smart having a smart tv and she zooms right through the applications. My mother on the other hand loves how sleek it looks in her room. Over all, we love how amazing this tv is and it works for all of us! Thanks guys!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 21, 2022
Reviewer name: lionhvarted
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] I love this TV. I use it for video games, streaming shows, and sometimes playing music through Spotify or Apple Music. The Smart Things & Google Home connections I have make the TV even easier to use. From the dynamic color settings to the crisp sound, this is the perfect TV for essentially everything. All that's missing is a 3rd HDMI port.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 16, 2020
Reviewer name: Danielle
5 out of 5 stars
5 out of 5 stars review

Solid Purchase

[This review was collected as part of a promotion.] I was pleasantly surprised with my purchase. The screen picture quality is impressive. Clear and the colors are accurate. I wish there was a way to automatically bypass the Samsung TV app when turning on the tv. It's a minor inconvenience overall.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: DadOf4
4 out of 5 stars
4 out of 5 stars review

Good TV for the Price

[This review was collected as part of a promotion.] This television has been a major upgrade over the one it replaced. The picture quality is great and does not get a "pixilated" effect when showing darker colors like my old television did. Color quality in my opinion is excellent. The one complaint I do have is that the screen will start to flicker while watching a show making it necessary to switch inputs to give it a rest then switch back and continue your show. Overall I am happy with this purchase.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 18, 2021
Reviewer name: 4thSamsungTV
5 out of 5 stars
5 out of 5 stars review

Great plug n play

[This review was collected as part of a promotion.] This TV is a great plug n play device, with lots of apps already downloaded. Far better than any Roku type device. Great for streaming all things one likes to stream, wonderful visual and priced to feel no guilt.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 28, 2022
Reviewer name: GetAnLG
1 out of 5 stars
1 out of 5 stars review

Wouldn't buy again

[This review was collected as part of a promotion.] The picture is clear but if your buying this for streaming services don't waste your time. This TV is disconnected from the internet 9 out of 10 times you go to stream anything and more often then not it won't reconnect. I have to constantly forget network and reconnect and keep trying and keep trying until it finally reconnects. This has nothing to do with my internet as I have 3 other smart tvs further from router and have zero issues. Should have read the review on this prior as I now see a lot of people have this problem.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi there, Thank you for your purchase and feedback on the Samsung TU7000 TV's internet quality. Please know we are here to help you. To improve your internet connection, please try the following troubleshooting steps. 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, try running Device Care, which improves your app's performance by freeing up unused cached memory and closing background apps. Go to Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info Thanks for being a part of the Samsung family! ~ Samsung Advisor