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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 841-850 of 3,315 reviews
Jul 18, 2022
Reviewer name: Dan R
3 out of 5 stars
3 out of 5 stars review

Tv ok

only had tv for couple hours, would return it if it wasn't such a pain. tv picture is good after a few settings changes. my biggest problem with tv is wifi, it freezes up when streaming. ended up using roku to stream with, no problem with roku. get that its a entry level samsung tv but disappointing considering that hold wifi signal

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Dan R, We appreciate your review and feedback on the Samsung TU7000 TV issue of freezing up while streaming. Please know that Samsung prides itself on high-quality products and a great customer experience. We are here to help you! Please ensure your TV’s firmware is up to date, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update and then easily update from there. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Sep 22, 2021
Reviewer name: Irishjacket
3 out of 5 stars
3 out of 5 stars review

Nice Picture, sound lags behind picture

so far okay. it is a nice picture but the sound does not match the picture. it lags not sure how to fix yet if possible. the app ( smart things?) we were supposed to use to mimic the remote control is awful. it is not user friendly. i've deleted it already. i found another one. the system on the tv to find your show isn't great either. once again not really easy to use. takes some practice. i guess i was used to roku.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 9, 2020
Reviewer name: WowedbyourCrystalUHD
5 out of 5 stars
5 out of 5 stars review

This TV is amazing......

[This review was collected as part of a promotion.] This TV is amazing....I thought it would just be one of my husband's electronic gadgets but it has actually become a Family favorite. Samsung is quickly becoming our product of choice!! Cant wait to install TV #2

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: SamsungFan23
5 out of 5 stars
5 out of 5 stars review

Perfect Smart TV with Great Picture Quality

[This review was collected as part of a promotion.] Was looking for a TV for the bedroom that was big but not too large to overwhelm the room. Had another Samsung in the living room that I've loved so far so decided to get the newer Crystal UHD for the bedroom. It's very thin so it doesn't take up too much space on the wall, the picture quality is amazing, and it has all of the streaming apps I use available for download. I would highly recommend this TV to anyone in the market for something that looks great, has a ton of features, and won't break your wallet.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 21, 2020
Reviewer name: RaviRamesh
5 out of 5 stars
5 out of 5 stars review

A masterpiece - Worth IT

[This review was collected as part of a promotion.] The TV stands out when it comes to picture clarity, sharpness and image deliver. The software is smooth and easy to navigate. Has all features and Required softwares . The 4K experience is awesome and best in its class , given the price range . The remote is best with all required button and dedicated keys for online video channel , like Netflix , prime . You can connect to headphones, portable speakers via Bluetooth and you can enjoy your movies, shows with a bliss . The TV is slim compared to other brands which makes it fit without occupying extra space. Awesome 4K picture quality and experience. Would recommended to anyone

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 29, 2022
Reviewer name: BigdogFatboy63
4 out of 5 stars
4 out of 5 stars review

Sharp, clear picture and easy to set up.

[This review was collected as part of a promotion.] I stream four different apps, it was super easy to connect to my existing accounts. The Samsung TV Plus app is a great addition to what I usually watch. I love how sharp and clear the picture is. I am very pleased with my purchase.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 5, 2022
Reviewer name: JenuinelyGenuinely
4 out of 5 stars
4 out of 5 stars review

Love the SMART in my TV!

[This review was collected as part of a promotion.] I love our Samsung, however some Apps don't load which results in reinstalling the app or resetting the tv. I would love to switch all of our TVs to Samsung but with inflation and medical circumstances its on hold until our income is steady. I also love the sleek design of the remote control which makes it easy to store away during family time.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 7, 2021
Reviewer name: PNDMN
4 out of 5 stars
4 out of 5 stars review

This product is so versatile.

[This review was collected as part of a promotion.] I mainly use my tv for streaming sports, apps, and gaming. The picture is so clear and vibrant for anything I may watch on it. The most amazing features I enjoy is the smart view, quick share, and smart things. The ability to connect phone to TV or TV to phone is the greatest thing ever as well as the ability to use the phone as a remote is absolutely amazing.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 23, 2020
Reviewer name: MATT
3 out of 5 stars
3 out of 5 stars review

so far so good, couple concerns

trying samsung after 10 yrs with vizio which i loved and still works amazingly, however, i tried samsung, my experience thus far is interface lags, skips and jumps a lot, kind of slow. picture is great after loading time even with direct ethernet connect. vizio was instant hd picture even on wifi. i expected some differences, but to me samsung could use a boast of speed and smoother navigation of the interface for the technology and price of the tv.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

MATT: Thank you for purchasing the Samsung TU7000 TV and for your review. We appreciate you sharing your experience with the slow interface. Your feedback is important to us and will be shared with our teams. To address your lag issue, you may want to run the self-diagnosis tool. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support: 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 16, 2020
Reviewer name: CBC1978
4 out of 5 stars
4 out of 5 stars review

Great TV for daily use

[This review was collected as part of a promotion.] We've had a easy to set up experience with the Samsung TV and have enjoyed it since, as we use it nightly in our bedroom. It has a good picture, the only drawback is the sound is a little light compared to our last unit.

Review from Samsung US
Helpful?293L9C95AD6N13870021356