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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 851-860 of 3,315 reviews
Sep 24, 2020
Reviewer name: AngelBaby
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I can turn on/off my TV with the smart things app from anywhere in my home with my iPhone and it has apple accessories like Apple airplay 2, Apple Music, and Apple TV+ And has a boundless design, what I love the most is the clear picture that's 4 times the resolution of Full HD & comes with HDR which lets me see even more colors and visual details, even in dark parts in a movie or whatever I am watching. Also, the TV has easy access to movies it helps me search less and watch more! I love my TU7000

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 16, 2022
Reviewer name: Kwb1986
5 out of 5 stars
5 out of 5 stars review

Great price

[This review was collected as part of a promotion.] I love the smart tv function which allows me to have all my streaming services at the touch of a button and don't forget the Samsung tv channels. I was able to cancel my tv subscription which basically paid for the tv in the first 6 mths of owning it.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 6, 2020
Reviewer name: TVWoman
1 out of 5 stars
1 out of 5 stars review

Worst TV I've ever owned

[This review was collected as part of a promotion.] I am now on tv #3 of this model. First one arrived damaged, so not counting that one. Picked up the second one and I had it for a month before the screen just went black. Exchanged it for the set I have now and the picture quality is terrible. Changed the cable box (as I was instructed) and it is no better. Very disappointed as the model I had right before this one was AMAZING, but I wanted a smart tv. So now my daughter has a beautiful tv (our old one!) and we are watching a terrible picture.

Review from Samsung US
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reply from OBA

TVWoman: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 16, 2021
Reviewer name: FaNess
3 out of 5 stars
3 out of 5 stars review

Options & settings

[This review was collected as part of a promotion.] Just love the instant game mode feature on the tv...allows for the low latency settings to automatically activate as the game is turned on.. connecting Bluetooth speaker is also a plus..would be nice if there were more compatible apps to install..Oh one more thing the touch share view between Samsung phone & tv is a neat addition..

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 16, 2022
Reviewer name: ChrisB
5 out of 5 stars
5 out of 5 stars review

Feels like a movie screen!

[This review was collected as part of a promotion.] When I purchased this TV two years ago, I was pleasantly surprised with what I bought. This is easily one of the best electronic purchases I ever made. It was definitely an upgrade from the previous television I had. Not only does the TV feel like a movie screen, it comes with a variety of streaming apps to download. I have no complaints with my TV. As a matter of fact, I never had any issues with Samsung appliances or electronics.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 21, 2020
Reviewer name: Docko
5 out of 5 stars
5 out of 5 stars review

Was not expecting what I bought

[This review was collected as part of a promotion.] This tv is the best tv I have ever bought. I got the settings done and a show came on. Thinking I signed up for a subscription somehow, I checked everywhere and find out it comes with its own set of actual tv shows, and movies. The movie characters are very life like. An easy phone to tv mirror that was easy to figure out. I couldn't be more happy

Review from Samsung US
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Mar 5, 2022
Reviewer name: Taxi
3 out of 5 stars
3 out of 5 stars review

Great Picture, but......

great picture on this tv, however! the software is awful, layout of apps on home screen are awful and i've not yet found a way to move apps or delete apps i do not want. remote is not user friendly at all, needs backlit keys. placement of small keys which often get hit by mistake and you end up somewhere you don't want to be. they are hard to find with no backlighting. also, airplay is buggy and often won't work or hangs up. resulting it many shut downs and restarts. no chromecast to download and use that i've found. chromecast is generally more reliable on my other tv's. i'd not likely recommend this tv to anyone based on the software and remote. even though it's a great picture i'd not buy another one.

Review from Samsung US
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reply from Samsung Brand Ambassador

Taxi: While it’s great to hear that you’re loving the image quality of your TU7000 TV, I’m very sorry to hear of the difficulties you experienced with the apps, remote and airplay. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor

Oct 5, 2022
Reviewer name: bkkkkkkkkkkkkkkkkkkk
1 out of 5 stars
1 out of 5 stars review

2019 Version - Screen is Garbage

[This review was collected as part of a promotion.] I purchased the 2019 model brand new and just recently the the left section of the screen is very dark and flickers when 1st turning on the power. TV was great when new, but deterioted quickly in 3 years. It should last longer than that.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi there, Thank you for your review and your feedback on the TU7000 TV screen. There are a few troubleshooting steps I recommend to see if we can resolve the issue of your screen flickering. 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, choose OK, and then view the test. You can select Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the picture a second time. 2. Determine if the distortion is appearing during the Picture Test. Look for distortion on the screen during the Picture Test. If there is no distortion, this means your TV is working fine. To identify and fix the issue, try replacing the cable of the external device showing issues. - If the distortion still appears after replacing the cable, troubleshoot the external device. - If distortion appears during the Picture Test, proceed to the next step. 3. Request service if distortion appears during the Picture Test. Please visit our Support Center to request service if you see distortion during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 15, 2020
Reviewer name: therealjt
5 out of 5 stars
5 out of 5 stars review

The product works great

[This review was collected as part of a promotion.] I like this product and it works great for my needs. I like how it connects to my computer via airPlay seamlessly, and how I can turn it on/off with my phone. It means that I can settle in on the couch and turn on the screen to watch something, even if I left the remote on the other side of the room.

Review from Samsung US
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Oct 6, 2020
Reviewer name: mulehead
5 out of 5 stars
5 out of 5 stars review

It covers all the features I need, really well.

[This review was collected as part of a promotion.] For a reasonable priced TV I consider this a great buy. I have two other Samsung Smart tv's (10 and 11 years old) that have been great, and still are, that don't have near the features of this tv. That said, I am more than happy with the performance of this one. I haven't made , and probably want any adjustments on this tv. Its just remove from box, hooked up cable and wi fi. I guess because of my other TV's, tablets, and cell phone, didn't have much signing in to do. A great buy.

Review from Samsung US
Helpful?293L9C95AD6N13870021356