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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 621-630 of 3,315 reviews
Oct 6, 2020
Reviewer name: MiamiSamsungFans
4 out of 5 stars
4 out of 5 stars review

Great TV, disappointed with the remote

[This review was collected as part of a promotion.] Picture clarity is great. Sound pretty good for built-in speakers. Easy setup. Only dissatisfaction is with the remote control. We have a 55 inch Samsung smart tv that included a smart remote with voice input. My wife has difficulty with this remote. Too many buttons for visually handicap person.

Review from Samsung US
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Nov 13, 2020
Reviewer name: catlady
5 out of 5 stars
5 out of 5 stars review

This TV is great

[This review was collected as part of a promotion.] I enjoy the screen features and the size of the screen that I have on my TV perfect for my one bedroom apartment complex. I can screen mirror my phone easily and the settings on this TV are easy to get to.

Review from Samsung US
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Jul 27, 2022
Reviewer name: FloridaManWithNoTV
2 out of 5 stars
2 out of 5 stars review

Lasted exactly 1 year then died

[This review was collected as part of a promotion.] I have several Samsung TVs and generally they are pretty good. This unit was lightly used and the screen went out at almost exactly 1 year of use. The sound still works so it is like the good old days of staring at a radio.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi FloridaManWithNoTV, We are sorry to hear about the issues you are having with your TU7000 TV. Samsung prides itself on high-quality products and a great customer experience. Please know we are here to help you. If your TV has a black screen even when it's on, it's entirely possible it could be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue: 1. Press the Home button on the remote. If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may be having power issues. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power). 2. Confirm the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After reconnecting the external device, could you turn it off and back on? 3. Test the HDMI cable. Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not have it. If your model does not have this test or is not connected by HDMI, skip to the next step. The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords. To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting to a different device or using a different source port. If you were unable to test the cable in the previous step, then try swapping the cable, too. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. If the issue persists after these steps, then the TV will need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
Reviewer name: Shopluva
4 out of 5 stars
4 out of 5 stars review

This product has amazing features!

[This review was collected as part of a promotion.] As you can see, I rated it a 4/5 stars and the only reason why I did was because when I tried to mirror for example a show on the television, it only lets me hear the audio. Although there is a button that says show video, it would not show the video. Other than that, it has a great sound and it would be even more amazing with the sound bar included! I also love the quality of the tv and how very detailed it is. The details are not too bolded nor blurry. It's perfect. The amount of app that comes with it is amazing to me because I personally have Hulu, Netflix and Amazon Video accounts which is great to watch movies and TV series with my family and friends. Overall amazing and I love it.

Review from Samsung US
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Oct 11, 2021
Reviewer name: Mommab
4 out of 5 stars
4 out of 5 stars review

Has been a great t.v.

[This review was collected as part of a promotion.] The picture quality is still top notch. It updates itself and the apps available are addiquit. I use a sound bar, but the t.v. peakers sound is good. Knock on wood, but I've had no problems with my unit.

Review from Samsung US
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Sep 19, 2020
Reviewer name: ThemeParkNerdo
5 out of 5 stars
5 out of 5 stars review

Excellent TV, well worth the purchase!

[This review was collected as part of a promotion.] For such a convenient price, I never thought I could get such great pictures and sound from a TV this size. Watching movies, shows, and playing games are excellent and immersive thanks to the 4K High Dynamic Range picture that the Series 7 provides. The menu is easy to navigate and has all the necessities that I expect from a modem smart TV. This purchase turned out to be very excellent, and I send all my kudos to Samsung for providing a top-quality product for an affordable price.

Review from Samsung US
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Aug 6, 2022
Reviewer name: JohnsSamsung
5 out of 5 stars
5 out of 5 stars review

My 55" Samsung UHD ultra high definition TV

[This review was collected as part of a promotion.] I purchased a new Samsung 55" UHD smart TV. Due to my experience with Samsung products which have been Samsung galaxy phones. The picture quality is amazing and the overall quality of the TV far surpassed my expectations. I had no issues with the pre loaded apps and it is easy to install various apps that are available for it. I am going to be getting another Samsung smart TV soon only because I want a larger size. Also the price of their TV's are not going to break the bank. I don't think I'll ever purchase another manufacturer of electronics other than Samsung. I even upgraded my Galaxy S21 ultra for the new Galaxy S22 ultra which I am very pleased with but that's another topic.

Review from Samsung US
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Oct 26, 2020
Reviewer name: Kenneth87
5 out of 5 stars
5 out of 5 stars review

This TV it's a good deal

[This review was collected as part of a promotion.] fabulous tv I don't think I need more than what this tv offers me. the clarity of the image with vivid colors is impressive. I use it to play with my ps4 and the graphics are great, without a doubt the best purchase I made this year, I already have 1 months with it and I have not had any problems, apart from being super thin, it is incredible

Review from Samsung US
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Sep 30, 2022
Reviewer name: MatthewR214
5 out of 5 stars
5 out of 5 stars review

Beautiful picture, Great sound, Fun features

[This review was collected as part of a promotion.] I love this TV for many reasons. The size makes me feel like I'm at the movies - super immersive. It even does well in a sunny room without much of the typical glare thanks to the bright picture. The sound is loud and full, even with bass, something that other TVs this thin generally fail to deliver. The settings menu and apps are easy to navigate and use with the lightweight, minimal remote. The remote even controls my Amazon Fire TV Stick 4k Max via HDMI-CEC - super convenient. The overall design is modern with a tiny bezel so it almost seems like a high-quality picture just hovering in the air with my multi-axis wall mount, which was easy to install given its relatively small weight - if not for the awesome size, one person could easily lift it. While prices vary by region and retailer, I found it to be very affordable given all of its specs and features, not only compared to other brands in its class, but also compared to other Samsung models. I have other TVs in my home and office with similar specs from LG and Sony, but this Samsung is easily the best of them all. I highly recommend it for its great picture, wonderful sound, simple remote, overall design, and excellent overall experience. It is definitely best-in-class.

Review from Samsung US
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May 25, 2022
Reviewer name: Sparky
5 out of 5 stars
5 out of 5 stars review

Crystal Clear TV Picture

[This review was collected as part of a promotion.] I absolutely love my Samsung TV. Before this I had a 55" TV from a competitor (three letters is all I'll say) which died after only 2 years. When I got my new Samsung I immediately noticed how much clearer and almost lifelike the picture is. I watch both cable and streaming programs including movies and sports. And the picture has great detail and clarity. It's great to watch my Boston sports teams on my Samsung. I have the 58" set now but probably in a few years I will buy another Samsung, only it will be a 75" TV! Thank you Samsung!

Review from Samsung US
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