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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,355 ratings3,316 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (158)
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Showing 601-610 of 3,316 reviews
Sep 22, 2020
Reviewer name: JoeATC
4 out of 5 stars
4 out of 5 stars review

Great picture, good features, below average sound

[This review was collected as part of a promotion.] picture on this TV is very good, high quality. the remote that goes with the TV is very sticky with a big delay when pressing the buttons. Smart TV features are good, can't delete all the apps you don't use which come with the TV. The sound is not great with this TV - have to keep volume very high when any background noise is present, AC unit and/or dishwasher.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 20, 2020
Reviewer name: Smoove
5 out of 5 stars
5 out of 5 stars review

Easy set up, great picture

[This review was collected as part of a promotion.] Have had this TV for about a month now and continue to be pleased with it. It's lightweight, was easy to setup and install. Additionally there is an adequate number of HDMI inputs and the image and sound quality are great for a TV.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 16, 2020
Reviewer name: Jsand
2 out of 5 stars
2 out of 5 stars review

Slow and freezes up often

we purchased a samsung as they are the only tvs to which you can download the spectrum tv app without utilizing a separate streaming device such as a roku. the app works poorly on the tv as it freezes up 2-3 times per hour. i blame the tv because the spectrum app works flawlessly on all of our other tvs where we have a roku. other apps that we've installed also work poorly. the pre-installed apps seem to work better. the interface is also more confusing to navigate than our other tvs. i don't think i'll be buying a samsung tv again any time soon. price was good but i guess you get what you pay for.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

JSand: Thank you for choosing the TU7000 Crystal UHD Smart TV and taking the time to share your experience. I apologize for the inconveniences you have had with your apps not working properly. You can try cold booting your TV, updating your TV's software, deleting, and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. You can search online for ‘Samsung Support TSG01003027’ for step-by-step instructions. If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Aug 10, 2020
Reviewer name: Reggie
1 out of 5 stars
1 out of 5 stars review

What happened?

i typically look to samsung for quality products, but this television did not meet my expectation. 1. the wifi connection is unstable. 2. theres an issue with lagging - at times i'll make selections on the remote control and nothing happens on the tv for several seconds so i press the button again and the tv will perform that function twice. this is incredibly frustrating because you have to wait for the tv to respond all over again. 3. the settings arent as intuitive to navigate. if i could give this tv zero stars, i would. i am dissappointed.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Reggie: I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Support page on the Samsung website. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Aug 10, 2021
Reviewer name: DriverRob
5 out of 5 stars
5 out of 5 stars review

Great TV for the price

so far this has been an upgrade to a similar vizio that stopped working. great entry level hd tv, sure there is much better picture out tyere but that comes at a price. seems to work better with the soind bar system as well(turns off and stays off)

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Apr 15, 2021
Reviewer name: rjvino70
5 out of 5 stars
5 out of 5 stars review

Love my 75"er

[This review was collected as part of a promotion.] I'm a huge watcher of TV and a gamer. I bought this TV right before the pandemic and got my PS5 shortly after. I can't say enough about this TV. The picture is amazing and the sound quality is better than I imagined. Games have never been this good. I play for hours and with absolutely no issues. Also I might subscribe to every possible streaming service there is so you all see how important having a great TV is. Tizen is way better than I ever imagined. I'm an Android guy but I think it's time to switch. Thank you Samsung.

Review from Samsung US
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Oct 22, 2020
Reviewer name: JBSHOP
5 out of 5 stars
5 out of 5 stars review

10/10, Would Definitely Recommend!

[This review was collected as part of a promotion.] I've had this TV for about 2 weeks now, and I have been so impressed with how great the quality of my shows have been. Every scene has been clear and sharp, and it has made my viewing experience so much better. I am very satisfied with my purchase, and I would recommend this TV to anyone looking for a 4K UHD TV. Thanks, Samsung!

Review from Samsung US
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Jun 17, 2022
Reviewer name: BuffaloForte
4 out of 5 stars
4 out of 5 stars review

Samsung makes a better TV than Sony

[This review was collected as part of a promotion.] I bought this as a bedroom TV. This TV sold me on the Samsung brand. I was a Sony guy for the longest time. I had a Vega for 10+yrs. This TV is awesome. I bought an AA80T because I wanted the best.

Review from Samsung US
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Oct 25, 2022
Reviewer name: Boardhound
4 out of 5 stars
4 out of 5 stars review

beautiful, big, and easy to start out of the box

[This review was collected as part of a promotion.] Had this one for a few weeks now after my old Vizio gave up the ghost. So far so good. Like having a movie screen in our downstairs lounge. Only complaint is the UX when you turn it on. There are too many things going on with too many visuals to know what is selected. Big pro – bluetooth connectivity to my stereo is seamless. (now I just need to sell my old sound bar). Had no desire to spend 4 digits on a TV. So this was a perfect solution at a good price.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 28, 2020
Reviewer name: Misschris8650
5 out of 5 stars
5 out of 5 stars review

Improved and nicely updated

[This review was collected as part of a promotion.] We previously owned a Samsung 42 in tv and decided to update to this 43 inch because of all the updates and upgrades. How convenient that this new model has an updated remote with a convenient NETFLIX button. Which I've already used so many times. There are so many cool new features but my favorite by far is the filmmaker mode which is totally new and an amazing upgrade from the older movie scene or I called it aoP opera mode. It was so annoying because the quality was best but that mode that made it look like the camera wS constantly moving and made my eye hurt. Now you can get that awesome picture quality without the moving camera feeling. Bravo samsung I love it!

Review from Samsung US
Helpful?293L9C95AD6N13870021356