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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars3,351 ratings3,312 reviews
  1. 5 stars70% (2,344)
  2. 4 stars17% (574)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 591-600 of 3,312 reviews
Nov 15, 2022
Breeze
1 out of 5 stars review

NOPE.

Nope. Tv is 3 months old. I tried using this TV with a RTX 3090 Kingpin gpu via pc. HDR doesnt work at all,; causes skewing, green coloration and tearing to the point its completely unwatchable/usable. Tv is unable to be changed from the stock 30hz refreah rate. Of changed from ANY setting besides 30hz, (ie 50, 60hz etc lower as well) screen blacks/cuts out at random intervals and, again, makes the screen unwatchable. (Strangely @50hz the screen displays a sepia tone....then randomly cuts out). The 4k display is decent but requires alot of aftermarket tuning in order to color correct/dial in the display. That is the only respite to an otherwise awful TV. Thank goodness i bought the bestbuy 5 year plan because this thing is a big fat citrus.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Breeze, I’m very sorry to hear of the confusion you've experienced, but please know that Samsung’s TU7000 TV does not support RTX 30 Series graphic cards. Instead, I recommend our 2022 Q60B Series TV and above, which supports 4K@120fps(FRL on HDMI In 4). If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 7, 2021
Codester
2 out of 5 stars review

Did not last long

i purchased this tv to replace a tcl that had gone bad after several years of service. this tv provided a better picture and decent streaming functionality however apps like hulu would sometimes fail to launch or work at all. after owning this tv for just 7 months it broke. it is stuck in a boot cycle where you can see it turn on, then the backlight goes to full brightness and then the tv turns itself off again and just repeats this cycle.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Karlene
4 out of 5 stars review

Great TV, Great Features

[This review was collected as part of a promotion.] I was looking for a decent TV with out the high price tag. Well worth the money I paid for this. It has a beautiful picture and great sound. I love the features and ease of setup. The only drawback I can say about this is, when looking at it from and side angle, it does lack in picture quality. Not a huge problem though. Still a great TV all around.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 10, 2021
Zens
1 out of 5 stars review

lemon

broke after 1 month. tv turns on and off by itself, apps are very buggy and stop working mid show. technician is coming in a few days and i'm hoping it will be fixed or replaced. i have a 32 inch samsung bought in 2020 and it works great, so very bummed this 50 inch is such a lemon.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Zens: I am very sorry that you are experiencing issues with your TU7000 TV and are currently waiting for a service appointment. We appreciate your patience. While you are waiting, you may want to try the following: 1) Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care 2) You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. Should you need further assistance even after your service appointment, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jan 5, 2022
07GK
5 out of 5 stars review

Great TV

this is our 5th samsung tv and happy with this one to! we did have to do a youtube search on why we couldn't get our internet to stay connected so just did the factory reset and working like a charm. will have to buy a sound bar as the location we have this one the sound is not as good as what we would like it to be.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 27, 2022
Alyssa
4 out of 5 stars review

Beautiful picture

[This review was collected as part of a promotion.] This TV has a beautiful picture and easy to put together. It also came with 3 months of Apple TV which i found interesting. The one thing that kept me from 5 stars was the remote. It tends to lag, but nothing a few extra pushes can't help! All in all i would recommend!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 22, 2020
BestTvSamsung
5 out of 5 stars review

This tv has great features and great color

[This review was collected as part of a promotion.] I love this tv because the colors are so good and the picture is clear. I also love how you have easy access to things such as Netflix, Hulu or any app you download by just clicking on the home button. My tv loads fast and the sound quality is great too. I can change the settings on the sound if I'm watching a movie. I also like how you can change the brightness of the tv at night time so it isn't too bright in my bedroom.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jan 18, 2021
Terry
4 out of 5 stars review

Nice pic but not easy to navigate with remote

my first smart television at an excellent price. not easy to navigate with remote. one wrong press can set you back. you will press the wrong button on remote. as you navigate apps it will be hard to tell which app is highlighted. bluetooth headphones become disconnected every now and then. cant make your favorite app more accessible.. best part was the price!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Apr 18, 2021
Simon
5 out of 5 stars review

I want a new device with great specifications

[This review was collected as part of a promotion.] I want a new device that contains a three-dimensional screen that is wonderful when used in games, and this is not strange to Samsung products that have wonderful devices and are of high quality and deserve all appreciation and respect

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 20, 2020
Shopaholic
5 out of 5 stars review

This product has many features

[This review was collected as part of a promotion.] I believe I have owned my tv for a couple months now. I love all the options it has for apps and how you can access the internet right from your tv. I am still learning the buttons to the remote. I have been using the same tv remote for many years. So learning the placement of the buttons has been quite the experience. I love all the features that the remote offers.

Review from Samsung US
Helpful?293L9C95AD6N13870021356