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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 51-60 of 3,315 reviews
May 10, 2020
Reviewer name: Mark2
1 out of 5 stars
1 out of 5 stars review

Disappointed

Picture is great, but does not interface well with Alexa... can only turn television on and off with Alexa, but supposed to be able to also change input, channels and volume. Very poor support online.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Mark2: Thank you for purchasing the Samsung TU7000 4K Smart TV. Your TV works with Alexa-enabled devices. You can ask Alexa to turn on your TV, change channels, control volume, and more. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Aug 12, 2025
Reviewer name: Taylor
1 out of 5 stars
1 out of 5 stars review

Junk

Bought this tv in 2021, just stopped working august 2025. Big black blob takes over and spreads like a virus. Don't recommend. Now I can't watch Jeopardy.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 1, 2025
Reviewer name: Magus
1 out of 5 stars
1 out of 5 stars review

Stopped working- waste of money

I bought this Samsung in 2020 and in December 2024 it completely stopped working. No picture. No power getting to it. Waste of money and won't purchase another Samsung.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 16, 2025
Reviewer name: Rishabh
1 out of 5 stars
1 out of 5 stars review

Worst TV ever

Worst television ever. Goes totally black in case of night scene. Software is really slow and there is a delay of 2-3 seconds while navigating options. Don't go with Samsung.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Aug 22, 2025
Reviewer name: Michel
3 out of 5 stars
3 out of 5 stars review

Good not great

[This review was collected as part of a promotion.] Mine is actually the TU700D. Picture is great. Easy to set up. Response to remote, extremely slow. Refuses to connect to Smartthings app.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Apr 15, 2025
Reviewer name: Daniel050886
5 out of 5 stars
5 out of 5 stars review

Best tv ever

I actually bought this tv used last year off of a friend and its a great tv he already had it a few yrs and now i have it and everything workss amazingly on it and then i found out about the xbox app and i can play games on it with out a console anazing

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 7, 2025
Reviewer name: Anthxnysb
1 out of 5 stars
1 out of 5 stars review

Will break on you

TV worked amazing at first no problems ever. I've had it for 2 years. Two days ago, out of nowhere, my tv froze and a black blob appeared on the screen, and proceeded to spread throughout the entire screen, before shutting off. I haven't been able to turn it back on since. If I leave it plugged in it turns itself off/on over and over, but it doesn't fully turn on, it jus lights up a little before turning off. I've had no damage occur to it, it still has the plastic on from when I first opened it.

Review from Samsung US
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Mar 2, 2025
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Great features

5 years of sheer joy the settings menu is extensive and you really have to know the right combination of tuning to get the picture at it's highest value, the zoom is amazing must have to maximize picture with top and bottom black bars, great tv once you know your way around, took me some time to get the best combo of settings but that was ok final product awesome

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Mar 5, 2022
Reviewer name: Phyllis L
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very happy with purchase

Very clear picture, easy set up. Order received on time.

Helpful?293L9C95AD6N13870021356
Mar 5, 2022
Reviewer name: Don
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Another great product by Samsung

Crystal clear picture unbelievable and the perfect size

Helpful?293L9C95AD6N13870021356