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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 551-560 of 3,315 reviews
Sep 15, 2020
Reviewer name: ItsMEEEEE
5 out of 5 stars
5 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] Great picture and sounds quality. Easy setup. System will notify when a system update is available and auto update. Kid friendly, tons of free movies and channels from Samsung. One of the best purchases made 2020. This TV has some of the best reviews on all platforms.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Reviewer name: Gilbert
5 out of 5 stars
5 out of 5 stars review

Great price, great picture

[This review was collected as part of a promotion.] Are you kidding me, great price great picture easy Plug and Play what more can you ask for. All my electronics have been Samsung no issues with phones or TVs. I just wished the remote controls with come with a lited face dial, so that way you could use at night, it is hard to see functions at night.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 11, 2022
Reviewer name: Michael
2 out of 5 stars
2 out of 5 stars review

Nice but light bleeding on bottom blacks.

we moved into a new place back in may and after watching the tv at night i noticed a light coming through the bottom. only can tell when the bottom color is black or very dark. then it somehow seemed to get worse over the past 2 months. in the picture you can see how light seems to be bleeding through at the bottom where the color is true black. besides this the tv is nice.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Michael, Thank you for your feedback and review of the Samsung TU7000 TV regarding light coming through the bottom of your screen. Samsung prides itself on quality, and we are here to help. Please the following troubleshooting steps: 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the picture a second time. 2. Determine if the issues are appearing during the Picture Test. Look for bleeding on the screen during the Picture Test. If there is not any, this means your TV is working fine. To identify and fix the issue, try replacing the external device's cable that is showing bleeding. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if bleeding appears during the Picture Test. Please visit our Support Center to request service if you see bleeding during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please know we are here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jun 16, 2022
Reviewer name: am3333
5 out of 5 stars
5 out of 5 stars review

All around great! Except...

[This review was collected as part of a promotion.] I use my Samsung TV for just about everything. I stream Netflix, HBO MAX, Amazon on it. On occasion, I also play video games on it. It's great! Except, I notice that the TV has trouble between different shades of black. For example, in a dark movie scene the TV will become very pixelated with different shades of black. The TV has trouble with shades of black.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 19, 2021
Reviewer name: Sonny
3 out of 5 stars
3 out of 5 stars review

Missed something!

this is the most disastrous remote ever! the channel selecter is crammed into such a tight space that there is no way to not goof and go to where you intended! too much numerics up top too little space for tv programming! audio is a joke, picture quality is sub par, cheaper sets have better sound. i could never recommend this product to anyone. samsung seems to have lost their narbles. not the quality i expected! this was so bad , i returned it after 2 days, bought rca 65” qled tv for less money and superior picture and sound. the remote is the same as my roku,super easy!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Sonny: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that you were not completely happy with your TV and have decided to return it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Again, my sincerest apologies. We hope to regain you as a customer in the future. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 6) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 25, 2020
Reviewer name: MeMe
4 out of 5 stars
4 out of 5 stars review

Love the clarity

[This review was collected as part of a promotion.] I am very happy with the picture on this unit. I want to give 5 stars but I cannot because the user setup is a pain and I still haven't figured out how to set favorites, etc. It has way too many included channels that I don't want. For example the default on startup is a hunting/fishing network. Come on!!! What small percentage of buyers want that! I don't. It takes too much time and effort to set this up the way I want. So I know how to get where I want but refuse to fight to do much else.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 6, 2020
Reviewer name: Jspo1392
4 out of 5 stars
4 out of 5 stars review

Sound does not mesh well with Sonos beam

[This review was collected as part of a promotion.] Picture is amazing, but I'm having constant trouble trying to get the sound right with the Sonos beam connection, having to raise the volume to hear dialogue better and then lower it right away when sounds and music are heavy in shows or movies

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 18, 2022
Reviewer name: Jackson
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] I use my Samsung tv for sporting events, movies, and general tv viewing. It has crystal clear picture, good sound, and wonderful color! It is also used for streaming and works great for that as well. I am extremely pleased with my purchase!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 12, 2022
Reviewer name: Charlie
1 out of 5 stars
1 out of 5 stars review

ONLY LASTED FOR 17 MONTHS!

i had great expectations that this brand and model would last longer than the cheaper brands we have gotten in the past but we were extremely wrong. to fix was out of pocket and would have costed the same as getting a new one. i do not recommend this to any of my friends or family.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Charlie: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you soon. ~ Samsung Advisor

Jan 3, 2022
Reviewer name: LauderdaleDog
5 out of 5 stars
5 out of 5 stars review

Great Buy

ive owned vizio, lg, sony amoung others brands. this samsung is the very best of all. i toyed between the samsung and one other brand. howver, at my office, we have samsung in the conference room as well as the employee break room. seeing how clear the picture was on those tvs aided in my decision to purchase a samsung. easy to set up and easy to locate/download apps.

Review from Samsung US
Helpful?293L9C95AD6N13870021356