Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA forgone are the days...
2nd samsung in three years...1st was ok till picture left...had sound but no picture...purchased a new one on labor day...has trouble holding on to wifi signal...very bassy on sound even with adjustment...its such a pain to have to load sling...haven't had the time to add roku which not included on the lineup...if you are not tech savy this ain't the tv for you...samsung plus line up is ok but weird on the commercials...
bam58: Thank you for purchasing the TU7000 TV and for your review. We appreciate your feedback regarding the sound and your experience with Sling. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions
Great picture
[This review was collected as part of a promotion.] This is my first smart tv and I'm loving it. I love all the features it has. I like that I have all of my streaming apps at the ready for whatever I feel like watching. The picture quality is amazing, very crisp.
Worst TV I've ever owned
[This review was collected as part of a promotion.] I am now on tv #3 of this model. First one arrived damaged, so not counting that one. Picked up the second one and I had it for a month before the screen just went black. Exchanged it for the set I have now and the picture quality is terrible. Changed the cable box (as I was instructed) and it is no better. Very disappointed as the model I had right before this one was AMAZING, but I wanted a smart tv. So now my daughter has a beautiful tv (our old one!) and we are watching a terrible picture.
TVWoman: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
advanced technology features
[This review was collected as part of a promotion.] outstanding performance. Its airplay is always on the top in the industry as it supports third party apps which would not interrupt when you use your phone. Other TV in the industry does have airplay features, but none of them support third party applications.
Issues
[This review was collected as part of a promotion.] Since i got the TV for Fathers day, i been having issues. The TV is slow. The color contrast changes randomly. I had to reset it twice to put it back to its original form because turning off the TV does not do anything.
potterTRON: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delay and image issues with your unit. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. You may also want to run a diagnostic test. Go to: Home > Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions
Overall, great TV
[This review was collected as part of a promotion.] This is my first smart TV and I have been very impressed with it since I have had it. Prior to getting this TV I relied on Amazon's first stick to access all of my streaming services, but often run into issues as the first stick can be slow or buggy. I have never had an issue wirh this TV being slow or lagging in any way. It was also incredibly easy to download and use all all my currently used streaming services. The only complaint I have about thr device is that after about a month of owning it, there is a brief vertical black bar that occasionally flashes just left of the middle of the screen. This was unusual as the TV has never been damaged or bumped by anything. The bar only occasionally flashes and has not been a bother to me, but it is noticeable. It only flashes for a split second then goes away. Other than the minor flaw, I have never had any issues with the TV and do want to upgrade to a larger model. I currently use it for streaming and gaming. I do like being able to use and adjust HDR settings within a game and i have been very impressed with the automatic game mode within the TV as well.
I love my new TV
[This review was collected as part of a promotion.] I love my new TV. It is the perfect size for the depth of my living room. The picture quality is outstanding and the on screen menu is very responsive, no lag! The only thing I'm not thrilled with is the layout of the remote. The buttons I use the most, pause,play, are at the bottom and not ergonomically placed for one handed usage. That's my only suggestion for room for improvement. This TV is awesome, even when compared to my son-in-law's 75"!
This product has a sharp beautiful picture
[This review was collected as part of a promotion.] I watch network TV Amazon Prime Freevee Acorn. The picture is so clear it's like everything is happening in my living room. When my grandson is here he is mesmerized by the picture because of the large size 65 inch and the quality of the colors.
I love this tv.
[This review was collected as part of a promotion.] I love this TV. It's crystal clear easy to use and it comes with free install apps that really come in handy When I want to just come home and watch TV. Everything works really easy when trying to connect it with your Samsung phone. My favorite feature about this TV is being able to screen mirror my phone to the TV. Samsung makes it really easy to do that when You already have a Samsung phone. I love Samsung I have the TV the phone to watch I am a Samsung man lol.
Great smart tv for a great price!
[This review was collected as part of a promotion.] Got this tv as a replacement for our living room tv. Replaced a samsung that was not a smart tv. I have had samsung tvs for years so I looked for one before other brands. I also researched reviews for all tvs of this size. For what I wanted, this was perfect. It's a smart tv at a good price