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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 401-410 of 3,315 reviews
Oct 28, 2022
Reviewer name: LGct12
4 out of 5 stars
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] This is my first smart tv and I'm loving it. I love all the features it has. I like that I have all of my streaming apps at the ready for whatever I feel like watching. The picture quality is amazing, very crisp.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 6, 2020
Reviewer name: TVWoman
1 out of 5 stars
1 out of 5 stars review

Worst TV I've ever owned

[This review was collected as part of a promotion.] I am now on tv #3 of this model. First one arrived damaged, so not counting that one. Picked up the second one and I had it for a month before the screen just went black. Exchanged it for the set I have now and the picture quality is terrible. Changed the cable box (as I was instructed) and it is no better. Very disappointed as the model I had right before this one was AMAZING, but I wanted a smart tv. So now my daughter has a beautiful tv (our old one!) and we are watching a terrible picture.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

TVWoman: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 15, 2020
Reviewer name: lovesamsu
5 out of 5 stars
5 out of 5 stars review

advanced technology features

[This review was collected as part of a promotion.] outstanding performance. Its airplay is always on the top in the industry as it supports third party apps which would not interrupt when you use your phone. Other TV in the industry does have airplay features, but none of them support third party applications.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 22, 2020
Reviewer name: potterTRON
2 out of 5 stars
2 out of 5 stars review

Issues

[This review was collected as part of a promotion.] Since i got the TV for Fathers day, i been having issues. The TV is slow. The color contrast changes randomly. I had to reset it twice to put it back to its original form because turning off the TV does not do anything.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

potterTRON: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delay and image issues with your unit. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. You may also want to run a diagnostic test. Go to: Home > Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions

May 25, 2022
Reviewer name: Limitedblue
4 out of 5 stars
4 out of 5 stars review

Overall, great TV

[This review was collected as part of a promotion.] This is my first smart TV and I have been very impressed with it since I have had it. Prior to getting this TV I relied on Amazon's first stick to access all of my streaming services, but often run into issues as the first stick can be slow or buggy. I have never had an issue wirh this TV being slow or lagging in any way. It was also incredibly easy to download and use all all my currently used streaming services. The only complaint I have about thr device is that after about a month of owning it, there is a brief vertical black bar that occasionally flashes just left of the middle of the screen. This was unusual as the TV has never been damaged or bumped by anything. The bar only occasionally flashes and has not been a bother to me, but it is noticeable. It only flashes for a split second then goes away. Other than the minor flaw, I have never had any issues with the TV and do want to upgrade to a larger model. I currently use it for streaming and gaming. I do like being able to use and adjust HDR settings within a game and i have been very impressed with the automatic game mode within the TV as well.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 21, 2020
Reviewer name: Shay
5 out of 5 stars
5 out of 5 stars review

I love my new TV

[This review was collected as part of a promotion.] I love my new TV. It is the perfect size for the depth of my living room. The picture quality is outstanding and the on screen menu is very responsive, no lag! The only thing I'm not thrilled with is the layout of the remote. The buttons I use the most, pause,play, are at the bottom and not ergonomically placed for one handed usage. That's my only suggestion for room for improvement. This TV is awesome, even when compared to my son-in-law's 75"!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 26, 2022
Reviewer name: Dallas
5 out of 5 stars
5 out of 5 stars review

This product has a sharp beautiful picture

[This review was collected as part of a promotion.] I watch network TV Amazon Prime Freevee Acorn. The picture is so clear it's like everything is happening in my living room. When my grandson is here he is mesmerized by the picture because of the large size 65 inch and the quality of the colors.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Aug 1, 2022
Reviewer name: jeorje69
5 out of 5 stars
5 out of 5 stars review

I love this tv.

[This review was collected as part of a promotion.] I love this TV. It's crystal clear easy to use and it comes with free install apps that really come in handy When I want to just come home and watch TV. Everything works really easy when trying to connect it with your Samsung phone. My favorite feature about this TV is being able to screen mirror my phone to the TV. Samsung makes it really easy to do that when You already have a Samsung phone. I love Samsung I have the TV the phone to watch I am a Samsung man lol.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 16, 2022
Reviewer name: YFMBMT
5 out of 5 stars
5 out of 5 stars review

Great smart tv for a great price!

[This review was collected as part of a promotion.] Got this tv as a replacement for our living room tv. Replaced a samsung that was not a smart tv. I have had samsung tvs for years so I looked for one before other brands. I also researched reviews for all tvs of this size. For what I wanted, this was perfect. It's a smart tv at a good price

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jan 9, 2023
Reviewer name: joyfulpixie
3 out of 5 stars
3 out of 5 stars review

Sound issues. Remote is lacking.

I purchased the 43" Crystal UHD TU7000 TV 1 month ago. The tv has a good picture but the sound is horrible. I have to turn it up to between 75-100 in order to hear it. I have tried every option in the audio settings to fix it. Didn't help. I tried adding a sound bar but the Bluetooth connection only worked with live tv not the streaming services. (Why should I have to buy a sound bar anyway?!) The remote has a bad design and no voice search. The fast forward, reverse, pause and play are all the way down at the bottom. It's all but impossible to hold the remote and reach those buttons. Since I mainly watch streaming, that's a big minus. I love samsung products, but this one stinks! I dread packing it up to send it back.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi joyfulpixie, We appreciate your feedback on the Samsung TU7000 TV's sound and settings. Please know we are here to help. If your TV volume is too low, there are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. Regarding connecting your Soundbar via Bluetooth, please make sure that the TV speaker is set to the Soundbar. Go to Settings > Sound > Sound Output. Finally, thank you for your review of the Samsung TV remote; please know your feedback will be shared with our internal teams. When using Streaming services, you can use the return key and directional arrows to pause/play, FWD/RWD. I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor