Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars3,351 ratings3,312 reviews
  1. 5 stars70% (2,344)
  2. 4 stars17% (574)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
Sort by |
Showing 31-40 of 3,312 reviews
Aug 29, 2020
Shpx
1 out of 5 stars review

Disappointing

picture is good. software/interface is a huge disappointment. i was hoping to not have to use a box of any kind but will have to go back to apple tv. the smart hub is so bad that when you turn the tv on it will only default to their smasung channels which blasts some nonesene game shows or bad tv. i use youtube tv for programmining and have to go in and load each time which is slow. app tiles are small and hard to distinguish which app is highlighted. i have a tcl with roku tv that was cheaper, runs faster, has a much better interface with infinately more configuration, etc. really expected more from samsung. i just picture a group of design people sitting around a presentation of this “smart hub” interface and being impressed enough to approve it....wow.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Shpx: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the interface is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jan 23, 2022
Laura
4 out of 5 stars review

Good product with a few tweaks

the picture is great and it was easy to set up. i do think the remote could be more user friendly; using the arrows and enter button at the bottom for almost every operation is cumbersome. the home screen is also a bit frustrating because it defaults to a random series or movie if you hit a button incorrectly and the apps are very small compared to the screen. all in all a good product for the cost.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 29, 2020
Jeff
4 out of 5 stars review

Great 4K TV

I have been using for a week now with no issues. After reading other reviews I decided not to use the Smart functions of this TV. Instead I am using an NVIDIA Shield TV. Everything works great so far. Picture is bright, colors are vivid and HDR seems to be working great. One piece of advice I would give is make sure, if you are using an external smart device. Make sure your HDMI cable is at least HDMI 2.0 and HDCP 2.2.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jan 9, 2023
Buzz
5 out of 5 stars review

So far, so good.

this is our first smart tv. its not our first samsung. i was quite surprised at the ease of set up. it took less than 15 mins and we were up and running! even the remote setup for our existing service was flawless. unboxing was simple and direct. now, we will have to see if it holds up as well as the one it replaced.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 21, 2023
UsedtoLikeSamsung
1 out of 5 stars review

Never again - Korean junk made in Mexico

Lasted 18 months of very limited use in guest room. Then the "two fast red blinks, pause, two fast red blinks, pause, one long red blink and and one short red blink" started and was told that it was out of warranty (which I knew, but this seems like manufacturer defect) and then tried sell me new Samsung TV as the repair costs will likely be more than a new one.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Nov 23, 2021
Kyle
3 out of 5 stars review

TV is fine, software is not.

bought the tv almost one year ago to the day (nov 30th, 2020). the tv is now stuck and say it needs updated by a usb drive. i've tried over and over to put the current firmware onto a usb drive and to get it to repair or reboot and apply it. no luck and samsung support hasn't been able to help so far. pretty annoying that a firmware update that should be taking place in the background somehow is corrupt? can't even change inputs to roku or a game system.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Kyle, Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing issues with your unit. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us another opportunity to assist you with further troubleshooting or warranty assistance by contacting Samsung Customer Support. Please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us We look forward to hearing from you. ~ Samsung Solutions

Dec 30, 2025
Mari
1 out of 5 stars review

Disappointed that Samsung would sell this

This TV was very disappointing. I have owned another Samsung TV that still works 16 years later. I bought this model in 2022 thinking that it would be a good purchase. However, the display has become so dark that it is hard to watch anything. There are 5 round lights in the back screen of this TV but the corners are all dark. A product of such low quality should not have been released to the public.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 21, 2022
cleek9
5 out of 5 stars review

Verified Purchase

Love it.

I love the clarity in color quality of the picture. I also love the fact that I can actually see it.

Helpful?293L9C95AD6N13870021356
May 31, 2022
The Dude
5 out of 5 stars review

Verified Purchase

Great TV for the Price

Very Happy with the Video of this TV, the performance of the Samsung App is a bit slow and could use updating.

Helpful?293L9C95AD6N13870021356
Aug 2, 2021
Carrie
5 out of 5 stars review

Great Tv

love our new 75” tv. we also got a 55”. which does seem to have a better picture quality than the 75”. is there anything we can do to improve this? we have them set the same currently

Review from Samsung US
Helpful?293L9C95AD6N13870021356