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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars3,352 ratings3,313 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (574)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 1,381-1,390 of 3,313 reviews
Aug 4, 2022
justme33
3 out of 5 stars review

Could be better

[This review was collected as part of a promotion.] The way the home screen is set up is confusing and not easy to navigate. It is not easy to find and download apps, I couldn't even find a specific app that should be available. Also, after about 2-3 months of use, a horizontal line showed up in the middle of the screen that won't go away.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi justme33, Thank you for your review and feedback on the Samsung TU7000. We are sorry to hear it has not held up to your expectations. Please know we are here to help you. To assist you in learning the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung's website under 'Support' (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU7000 under Crystal UHD TVs > T Model Lineup. In regards to the horizontal line on your screen. First, let's make sure your firmware is up to date. To do so, head to Settings > Support > Software Update. From there, you can easily update if needed. Next, 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem, or Show again to see the image a second time. 2. Determine if lines are appearing during the Picture Test. Look for a line or lines on the screen during the Picture Test. If there are no lines, this means your TV is working fine. To identify and fix the issue, try replacing the cable of the external device that is showing lines. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if lines appear during the Picture Test. Please visit our Support Center to request service if you see lines during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on th'e 'Suppo't'r link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 24, 2022
Ipatek
5 out of 5 stars review

This product has game mode.

[This review was collected as part of a promotion.] I use my TV for both gaming and entertainment. I specifically love that it automatically switches to game mode depending on what I'm watching. Another feature I love is film maker mode. To some it may make the screen dark and unappealing, I personally enjoy the accurate colors on whatever I'm watching. Although I've been having some issues with Dolby vision, Dolby Atmos works wonderfully. No

Review from Samsung US
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Jun 16, 2022
CasualClass
5 out of 5 stars review

great picture

[This review was collected as part of a promotion.] I use this tv for streaming, cable tv, music and sports watching. The picture is fantastic and very easy to program. Sports events are crystal clear and it is almost as good as being there. I use it in my bedroom. I highly recommend this tv.

Review from Samsung US
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Nov 4, 2020
Kripsy
5 out of 5 stars review

Samsung Forever!

[This review was collected as part of a promotion.] I've been buying Samsung since the 1990's. Why? You ask? When you purchase a Samsung, you know you are getting a quality item. They are rugged, user friendly, and 99.9999% trouble free. The reason I say rugged, the product last a long time. I can say with confidence this product is just simply awesome! Sure you might pay a little more than the others but I'm worth it. And it's not expensive, it's priceless!

Review from Samsung US
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May 23, 2022
KeithStl
4 out of 5 stars review

For the most part a pretty picture

[This review was collected as part of a promotion.] I used my television mainly for streaming TV. It brings nice pictures for 4K broadcast. The only issue is that for hockey, there are small smudges on the screen in the white ice. But all other sports when there are 4K broadcast for the Firestick, I am very satisfied.

Review from Samsung US
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Oct 5, 2020
Dixonpc
4 out of 5 stars review

Over all its a good tv

[This review was collected as part of a promotion.] when I took the tv out of the box and turn it on .it had a black bar running up and down on the left hand side of the screen . The only service I could find was to have samsung come to my house. So I'm a little down on samsung right now. I hope in the future I can get it fixed.DanHelp

Review from Samsung US
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Sep 6, 2021
Tizen
4 out of 5 stars review

Decent TV

[This review was collected as part of a promotion.] A lot of the "smart" stuff makes Samsung tvs awesome but difficult. The network I always had my TV connected to all of a sudden stopped and from that point on it consistently would drop the connection. Doesn't do well in sunlight keep it dark.

Review from Samsung US
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Oct 6, 2020
ImMrsButler
4 out of 5 stars review

Almost perfect

[This review was collected as part of a promotion.] I received this television at a lower price in exchange for my honest review, so here it is. The picture, when it works, is gorgeous. Unfortunately, we seem to be having quite the issue with a strobe-light sort of flickering screen. We've tried to switch cables and troubleshooting hasn't worked so far. We also had a slight issue with the sound not processing quickly enough, which has caused an issue with sound being out of sync. I wanted to love this TV, and it has a lot going for it. Maybe we just received a dud because the rest of the reviews are pretty stellar. I wish that we could exchange it for the same model so that we could make a clear judgment, but I'm not sure if that's an option.

Review from The Insiders
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Jun 16, 2022
FLEXIN
5 out of 5 stars review

This TV is AMAZING!

[This review was collected as part of a promotion.] Originally I purchased the tv to play with my XBox that is a 4K and let me tell you the picture is sharp and amazing and very colorful! I love this tv so much that I plan to honestly replace all my TV's in the house with these TV's. I now have this tv in my master bedroom because I just love the picture and the sound and everything about it. You cannot go wrong with tv at all especially for the price. It's not expensive at all! This tv is worth more than what they sell it for. I highly recommend this tv for anything! The color is bright and amazing. The slimness of the tv is perfect and it's very light. The sound of the tv sounds as if you almost have surround sound system it's great! Wide range of picture options. Lots of ways to customize the tv. The remote is compact. It is a true 4K tv and works amazing for any 4K system you have. I'm super happy with this TV and would recommend it to anybody and everybody I should have purchased 3-4 more for the house at the time I purchased this one. I actually went back to purchase a few more but they had sold out when I got there. Amazing tv!

Review from Samsung US
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Sep 23, 2021
Mprunty2
4 out of 5 stars review

Great TV For The Price

[This review was collected as part of a promotion.] Being someone who likes having the best TV for the Price was pleasantly surprised by the value in this model. I'm use to owning Sony tvs and this Samsung packs more added value and convenience than any of my Sony models. Constant updates and new features added and perfect if you have someone in your household who games.

Review from Samsung US
Helpful?293L9C95AD6N13870021356