Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA forpicture
this tv has a really good picture , was easy to set up and i don't really have any issues so far .the only reason i didn't give it 5 stars was i didn't like the legs being so far apart. i don't want to buy another tv stand. i only had this tv for a week so i will see.
So Much Better
[This review was collected as part of a promotion.] We replaced an old HD TV with this Samsung and DANG, it is so much better. From the very first day the picture is like we are in the scene, whether it is a sports event, broadcast TV, or streaming movie. The clarity and depth are what set it apart in my view. We're not "gamers," so won't comment on its suitability for that form of entertainment. It was easy to set up and connect, with many options built in, such as Netflix and Amazon Prime. It even connects readily with our cable service, without having to be a rocket scientist. The only nitpick is that it would be nice to have a brighter presentation from time to time. While using the setting function, some improvement is available, but just a little short of what we desire. Of course, it's unknown if it's the TV or the source (streaming, channel, etc.). Even with this minor aspect, I have to say it is a great value. We're even thinking of getting a bigger one.
Samsung's TIZEN Smart TV - Best features & UI
[This review was collected as part of a promotion.] One of the best TVs we have and it's been really good since we got it. The features like the apps (YouTube, Netflix, PrimeVideo, HBOMax, Spotify) is great. It has an amazing 4K viewing experience with great picture detail. The speakers are great with Dolby enabled giving it that extra sound experience, unlike other TVs. The Apple AirPlay on this TV is very fast and easy to connect, I either use my Mac or iPhone and it is very high-quality streaming. I love the remote and it's got some smart keys on it at the click of a button. The USB and HDMI slots at the back are useful if you want to connect to any media devices, gaming consoles, and HD devices. The button at the bottom of the TV is quite useful if you can't find your remote and want to do something on the TV you could use the button. I like how you can connect Bluetooth devices for audio on the TV if you want to connect headphones to listen by yourself. Overall, an excellent product by Samsung again. It ticks all boxes in features, pictures, sound, viewing experience, friendly UI & installation.
So happy I chose this TV
[This review was collected as part of a promotion.] Movie nite hasn't been better than it is now. The picture is so clear and graphics are wonderful. I was on a budget but I'm very satisfied. I debated between Crystal UHD and the QLED but really couldn't afford the price of the QLED, but so satisfied with the UHD.
Nice TV, but not a very bright picture
everything works on the tv, but the picture is dimmer than my last samsung. i even turned the brightness all the way up, and it still has a dim look. if you are going to buy make sure you see how it looks in the store first. that was my mistake. wont make it next time
Hi Clay, Thank you for purchasing the TU7000 TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try the different Picture Modes or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions
Good TV so far but not the POP that had hoped for
Had this TV for a few weeks now. It was an easy set up but the picture quality is no better than our 48” ten year old Samsung. The remote is poorly designed (impossible to use in no or low light - it does not light up when used.) On the whole, it is an okay TV. I should have shopped more. My bad!
Sully: Thank you for purchasing the Samsung TU7000 TV. I am sorry that you are not completely happy with the picture quality and remote design. We appreciate your feedback and will share it with our teams. Please know that adjusting the picture settings may improve your viewing experience. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your brightness, contrast, color, and more by going to Settings > Picture > Expert Settings. Should you need assistance with features or usage, please contact Samsung Customer Support via any of the below options: 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Great TV for the Price
[This review was collected as part of a promotion.] Recently upgraded from a 50" 6500 series to a 58" 7000 series. We wanted a larger TV for the living room and replaced the 42" in the family room with the 50". Our 50" inch has been a tremendous TV for picture and clarity almost believe it's slightly nicer than the new 58". The 58" is very good from far distances which is what we wanted but up close or some angles does seems to be a bit unclear. I have not fully adjusted or tried all the settings yet but plan to do so. We love the smart capability but wish it was easier to navigate, sometimes the remote makes it difficult. It's thin and lightweight and the small border feature makes the TV very attractive. Also like the new feet design versus the old style bases for setting on a TV stand. Overall Samsung has the best picture on the market that is why we purchased our 3rd Samsung TV in the past 6 years.
It's "OK" I guess
the product worked ok out of the box. everyone that talks about how unresponsive or slow the remote is - spot on... worse i've had at lagging behind your remote clicks. also it's several times lost all connection with my wifi which my computers or phones have not, so i know there's nothing wrong with my wifi router. it's as if the tv just loses all idea that it was connected to wifi and starts over with setup. very annoying.... we'll see if and for how long it stays on and connected this time. i really don't like the way that the tv comes on with samsungtv crap - just want to be able to customize the buttons on startup and haven't found a way so far. the picture/color etc. - meh, it's ok too. maybe i can't expect much from a cheap tv, right?
Marlin: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. You may also want to optimize the smart TV performance and address your issue with remote response time. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support> Device Care > Start Device Care Lastly, you can choose what your TV does when you turn it on by going to Settings > General > Smart Features When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Amazing Samsung Smart TV! LOVE IT!
[This review was collected as part of a promotion.] I wanted to purchase a new smart TV so I would not need additional devices to connect to Netflix, Hulu, or YouTube so we decided to purchase the HD 7000 series 50 inch and we love it. It has an amazing picture and the size is perfect for us. It is also very easy to use. I definitely recommend Samsung.
Good choice
our last tv was a 2105 model of a different brand & couldnt access hbo max or apple tv without some kind of external device. i just wanted to be able to turn on the tv & have the options there. since getting this tv we have been able to access all the channels. however, the picture is initially set up in some eco friendly way that makes it dark. you really have to play with it to make it light enough. but there should be a higher level to the brightness. it's also not the most user friendly. we end up exiting what we are watching by mistake quite often. being able to set things up with your smartphone is helpful. the picture is clear, sound is good, apps all there. an improvement would be a remote with a qwerty keyboard on back to make the search function quicker.