Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,355 ratings3,316 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (158)
Sort by |
Showing 131-140 of 3,316 reviews
Sep 16, 2020
Reviewer name: Juca
3 out of 5 stars
3 out of 5 stars review

Great Value for Price

[This review was collected as part of a promotion.] The 65'' screen gives a great movie theatre feeling. Slim design, not heavy and easy to install. We like everything about the TV; we are not too happy about the brightness adjustments; picture seems relatively dark

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Juca: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings For further information regarding Image Settings you can search online for 'Samsung support ANS00079295' Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 15, 2020
Reviewer name: YanksFan
4 out of 5 stars
4 out of 5 stars review

Great Picture, Obnoxious User Interface

[This review was collected as part of a promotion.] This was my first Smart TV purchase and I must say that the picture quality is stunning. The colors are vibrant and watching my favorite movies is now a new experience on this TV. The biggest drawback that takes some getting used to is the User Interface. I am not a fan. When you turn the TV on, the “homepage” takes some getting used to. I guess I had high expectations being an Amazon Firestick user as well. It would be nice if the homepage was cleaner.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 22, 2020
Reviewer name: VespaTech
5 out of 5 stars
5 out of 5 stars review

Unbeatable Value For Your Money...

[This review was collected as part of a promotion.] After completing a simple setup from an application on my phone, this TV continues to amaze me every time I turn it on. The menu and Smart HUB are easily accessible and make navigating your favorite apps a breeze. It's wide range of vibrant, popping colors and deep, dark blacks make this model not only great for movies and television, but turn video games into a masterpiece of their own. There's never been a better way to watch stunning Crystal UHD 4K without breaking the bank. This TV also allows for incredibly simple external speaker or sound bar setup. With a standard optical output as well as a an extremely low-latency Bluetooth option, HD audio is right at your fingertips. Happy Viewing!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 18, 2020
Reviewer name: JerBer
5 out of 5 stars
5 out of 5 stars review

Crystal UHD quite a difference from LED

[This review was collected as part of a promotion.] Our family bought this Crystal UHD to replace our older Samsung. The LED back light went out after 9 yrs. This 50” was only 4“ bigger than the previous TV, but with the reduced size of the border made a huge difference. The clarity of the UHD was significant compared to the LED. We didn't realize how much of an improvement there was between LED to the Crystal UHD. We've always loved our Samsung products that we've bought over the years and will keep buying their products with commitment to quality and longevity.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 25, 2022
Reviewer name: Meggio
5 out of 5 stars
5 out of 5 stars review

Light weight & crystal clear

[This review was collected as part of a promotion.] So far this tv is serving its purpose. The picture screen is large and crystal clear. We bought it to place covered outside with the intention of moving inside once it got cold. It is easy to pick up and move without overstraining.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 27, 2022
Reviewer name: Bonbon
5 out of 5 stars
5 out of 5 stars review

Great all-rounder

[This review was collected as part of a promotion.] Mainly use it for streaming, and the picture and colours are bright and sharp. Sound is great. So easy to set up. Will be introducing it to a games console soon. For a cheaper model in the stores, I'm really impressed.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 16, 2020
Reviewer name: BigPapa
5 out of 5 stars
5 out of 5 stars review

Awesome device

[This review was collected as part of a promotion.] Got this TV as a birthday gift after using the same 32” for the past 7 years, and WOW what a device! Has remote access from your phone, Knows which devises are connected and automatically switches to “game mode” when you switch over to your console, integrates well with amazon Alexa elements and has a sleek and elegant look to it! All in all I'd say it's the best TV on the market in its class

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 27, 2020
Reviewer name: Anthony
1 out of 5 stars
1 out of 5 stars review

It's big, it's cheap, but it's flaky

[This review was collected as part of a promotion.] pros: big & cheap - good value for size. one of only a few displays available @ 58". cons: flaky ui / interface with lagging and freezing. very picky hdmi connections, especially when using arc audio return channel. image is bright and 'crisp', but suffers from video 'noise' unless nr is turned on, which softens everything up. judder reduction feature caused 'soap opera effect' while turning it off gives a very poor viewing experience, especially for sports.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Anthony: Thank you for sharing your experience with the TU7000 TV. I am sorry that your TV is lagging & freezing periodically. Have you tried Device Care option? Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. You can try the following steps to eliminate the soap opera effect. Navigate to Settings > Picture > Expert Settings Navigate to and Select Picture Clarity Settings The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. Change the setting to either Off or Custom. If you select Custom, three additional options are available for further customization to your viewing preference. -Blur Reduction: Use the directional keys on the remote to adjust the Blur setting. -Judder Reduction: Use the directional keys on the remote to adjust the Judder setting. -LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off. I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 21, 2020
Reviewer name: LariCS
5 out of 5 stars
5 out of 5 stars review

Easy functions and good image

[This review was collected as part of a promotion.] I had been looking for a TV for a couple months before purchasing this TV. I read so many reviews and opinions about which brand and model I should get for my space and I decided to go with the Samsung 43”. I have only had the TV for a week, but I can't stop watching it! It has a great image and it was super easy to install and to use. I'm so happy I chose this TV!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 16, 2022
Reviewer name: Leebobo
3 out of 5 stars
3 out of 5 stars review

Beautiful picture, meh features

[This review was collected as part of a promotion.] I love how this TV looks and the picture is beautiful. If I had only bought it for the picture, I would be 100% satisfied. There is a significant lag when switching between apps on the Smart TV, which is annoying, but manageable. The reason my review is 3 stars instead of 5 lies solely in the fact that at least once a month, it will lose internet connection, which usually lasts until at least the next day, but has lasted as long as 3 days before. I use wifi instead of ethernet, but I can use the internet on all of my other devices and it's fine, but for some reason the TV will connect to the router, but then be unable to find internet to use any of the apps. I've tried looking for software updates once I can connect again, but there aren't ever any to install. Since I'm a cord cutter it means I am unable to use my TV at all without internet since I don't have cable. At some point I will run an ethernet line through the attic, but I bought this TV for it's wireless abilities. Since I cannot speak on the dependability of a wired internet connection I'm not 100% sure that will fix the problem, but I'm hopeful it will, because I do love this TV when I'm able to use it. If you're looking for a sleek box with a wonderful picture, buy this in a heartbeat. If you're looking for reliable smart features, maybe look elsewhere.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Leebobo: While it’s great to hear that you’re loving the image quality of your TU7000 TV, I’m very sorry to hear of the difficulties you experienced with internet connection. You may want to go through these steps to check your connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor