Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA forSamsung is best
[This review was collected as part of a promotion.] Was a little hesitant at first now knowing much about the Samsung Crystal UHD Smart Tizen TV, I was unsure about the Tizen part, but WOW this processor is fantastic and the Crystal Picture is fantastic even for me using the Wireless connection for streaming Holy Cow this thing is fantastic for the money. It's not an OLED but if money is an issue, this is a must if it is in your budget. Truly satisfied with this TV the Narrow boarder bezel around the screen is really present. As far as the remote, goes, there is a little bit of getting use to but it is way nicer that others in this Class, Glare can be an issue if this it to be positioned in a really bright environment, but then again what TV isn't? Would I put this TV up against Sony, or LG in a heartbeat, once again for this price point it is spot on
picture
this tv has a really good picture , was easy to set up and i don't really have any issues so far .the only reason i didn't give it 5 stars was i didn't like the legs being so far apart. i don't want to buy another tv stand. i only had this tv for a week so i will see.
This tv has a beautiful picture.
[This review was collected as part of a promotion.] I absolutely have always loved Samsung products because not only are they beautiful they used to last long. Unfortunately, my last few Samsung products have not held up the way i feel they should have considering the price. For example, this TV is less than 3 years old and it makes a horrible noise when it is turned on or off for about 15 minutes.
Hi Hollyolly, Thank you for your review of the Samsung TU7000. We are happy to hear that you are enjoying the picture quality of your unit. Thank you for sharing details of the ticking noise you’re hearing from your AU8000 TV. Samsung TVs use a combination of metal and plastic materials. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, specific components within the TV may cause these temporary noises once powered off. Please know this does not indicate a product malfunction, and your TV is safe to use. With this in mind, here are a few quick tips on reducing the expansion that can cause these noises. 1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand more than usual. For recommended ventilation requirements, please see your user manual. 2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV. 3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises. Please call us if you continue to have issues or have any other questions at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Amazing product!
[This review was collected as part of a promotion.] I use my TV for streaming and gaming mostly. The quality is just insane. The TV itself is very thin and sleek looking. Nothing bulky, just right. The fact that I tap the corner with my samsung phone, and it just switches from phone to TV is the best invention ever, and I use it very often. I also use my TV with Alexa and again no problem. I recommend this TV to anyone and everyone.
KISS Mentality
[This review was collected as part of a promotion.] I'm always honest so if your just looking for praise, wrong lady. Great picture quality, like exceptional . If a wart had a wart, you'd know it. But 2 things disappointed. You need a phd for the remote & the sensitivity factor on it after using a Firestick remote is like corporal punishment. Keep it simple & user friendly. Then people will spread the word & they will sell. The 2nd thing is the audio. I am hard of hearing & if I don't win a sound bar will be forced to invest in one to enjoy this tv. Sad but true. Nice tv for the price. No real regrets but would i recommend it...no. i have a Samsung phone...a Samsung tablet...& my 1st slight dissappointment is this tv. Thanks for listening & please make sure i get entered for the sound bar, even if i didn't say whar you wanted to hear. Thanks, Mi
Reasonable TV for the Price
[This review was collected as part of a promotion.] The single biggest issue is that when the picture is dark as is the case with some movies, it is exceedingly difficult to see the picture. The second quibble is that the remote lacks advance 30 seconds and repeat 10 seconds options. The buttons are also exceedingly small. Nonetheless, for a very low cost option, this unit serves me well.
Nycha: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. I am very sorry you are viewing scenes that appear too dark. A new firmware update has been released to address this issue. You may also need to manually reboot your TV after the update by either unplugging the AC cord or by pressing and holding the power button on the remote until the TV powers off and back on. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Awesome TV
[This review was collected as part of a promotion.] I love this TV. We have always been a Samsung customer and this TV is even easier to navigate than older models. Set up is a breeze and even my kiddos have no problem running the remote. I love that they removed the really loud startup and shutdown noise of previous models. Super easy to link other apps making it easy to use. The picture quality is great on this TV and the sound is better than my older Samsung TVs. I've been using this TV to mirror virtual meetings from my phone and the sound/picture for this is amazing!
Great pictures, has flaws
[This review was collected as part of a promotion.] The Tv has some nice feature and the picture quality is immaculate. It can get buggy at times when it comes to network connection and it sometimes feels really slow to navigate through. All in all, I say its a pretty good TV for its price.
Hi Teyo23, Thank you for your review of the Samsung TU7000 TV; we are happy to hear you are enjoying the picture quality. To help you with lag and network connection issues, please try the following tips. First, let's make sure you have the most up-to-date firmware. Head to Settings>Support>Software Update and then update from there if needed. Next, let's optimize performance with the self-diagnostic tool, which checks memory further, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor
Wow! It is so clear!
[This review was collected as part of a promotion.] I was wanting to replace my 8 year old tv. Looking around I saw this tv at a great price. After hooking it up I turned to the Andy Griffith show and my jaw dropped. Who knew that a show that old could ever be that clear. On top of it being so clear, it is also a smart tv. I would definitely recommend this tv to anyone needing to upgrade!
Love the clarity
[This review was collected as part of a promotion.] We are a gaming household and I love how clear the games are on screen! I am able to fully read everything and see everything without having to squint or get closer to the screen! Beautiful colors and wonderful sound! Definitely worth the purchase!