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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 1,261-1,270 of 3,315 reviews
Jun 17, 2022
Reviewer name: imkjwhoru
5 out of 5 stars
5 out of 5 stars review

Best TV I've purchased in a long time.

[This review was collected as part of a promotion.] I've used my Samsung Crystal UHD TV and all of its features. From using the Screencast or multi screen features for work, or watching how awesome the quality is while streaming my favorite shows or podcasts. The sound quality is great and even better when paired with my sound bar. Even the browser on the TV is easy to use especially when navigating with my SmartThings it feels like I'm using the browser on my phone, or I can do just that. Every feature I loved as I explored the settings.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jul 27, 2022
Reviewer name: intrepidiguana
5 out of 5 stars
5 out of 5 stars review

You can never go wrong with Samsung.

[This review was collected as part of a promotion.] This is my 3rd Samsung TV.I was first introduced to Samsung more than 10 years ago by a friend and have never looked back.I use it mostly for gaming and streaming movies/tv shows and the technology keeps getting better and better.”Game Mode” is a terrific option which lowers input lag considerably,making it very useful when playing competitive online games.Picture quality and sound are excellent as always.The hardware feels premium and the UI is intuitive and fun to navigate.That's the beauty of Samsung,they're very reliable and consistent with their products.Whenever someone asks me to recommend a tv to buy my first and only option will always be Samsung.

Review from Samsung US
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Nov 11, 2020
Reviewer name: jackblack67
5 out of 5 stars
5 out of 5 stars review

Great Color!

[This review was collected as part of a promotion.] Love this TV! Great color and everything is crystal clear. The UHD 4K really shows. Set it up in my bedroom and its the perfect size. Didn't have an issues setting this TV up. Smart TV functions are easy to access and use.

Review from Samsung US
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Jan 13, 2023
Reviewer name: Bumski
5 out of 5 stars
5 out of 5 stars review

The best picuture and sound quality for the price

I bought this one last week. I just wanted a simple 4K TV to watch movies and TV series in a big screen so I went with 75". I was a bit dubious about this model being the entry level for Samsung brand but was I wrong. This TV has great picture quality. I am totally satisfied with this TV! Once again, Samsung rocks even in entry level TVs. If anyone out there looking for a good and reliable big screen TV without breaking your bank, look no further.. I would definetely recommend this model. Thank you, Samsung!

Review from Samsung US
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Sep 16, 2020
Reviewer name: Nelle
5 out of 5 stars
5 out of 5 stars review

amazing picture quality

[This review was collected as part of a promotion.] The 4k crystals really make my gaming experience so much more enjoyable. The clarity of the games is so clean. There is no blur when the movements in the game go fast. And that also goes for movies. So overall I'm very happy with the purchase.

Review from Samsung US
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Sep 24, 2020
Reviewer name: NewSamsung
4 out of 5 stars
4 out of 5 stars review

Good Tv

[This review was collected as part of a promotion.] This tv was my first Samsung. The picture on the tv is very clear. The sound on the tv is much loader then expected with out having any sort of sound system. I sometimes have issue with it connecting to the internet and playing apps that i have downloaded. I am not sure if that is the wifi or the TV. Overall a good tv for the sound and quality of picture.

Review from Samsung US
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Aug 23, 2022
Reviewer name: Techguy
4 out of 5 stars
4 out of 5 stars review

Perfect size and sound

[This review was collected as part of a promotion.] I mainly use the TV for streaming and occasionally for OTA programming. The wireless connection to my home WiFi is good. I like the sound. Even though I have external speakers, many times the TV's sound is better. The picture quality is good and the finish is as expected from a Samsung product. I don't like much The smart TV functions, the menu is not very intuitive and sometimes is slow. The remote control is one of the worst I've ever used. It's cluttered, confusing and the round design of the bottom makes it hard to grab and unstable in flat surfaces.

Review from Samsung US
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Oct 13, 2022
Reviewer name: TechElite
1 out of 5 stars
1 out of 5 stars review

Stopped working after a few months (on and off)

Purchased in December 2021 and it stopped working April 2022. First ever TV that has ever gone bad on me and it was a Samsung. Very disappointed with this experience and the 3rd party repair company didn't have the best customer service. Wish i purchased Sony instead

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi TechElite, We are sorry to hear that your Samsung TU7000 TV stopped working and that you did not have a great experience with the third-party repair company. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. If you wish to share more about your experience with the third-party repair company, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 19, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Well packaged arrived undamaged

50" tu700 cons: buggy firmware kept switching input to computer that was off then complaining about no signal. picture dim and muddy. manual also dim hard to read. pros: tv packed extremely well no damage though carton punctured. conclusion: did a factory reset then plugged in my roku since tv wouldn't display hulu. if i had a do-over i get a regular tv and add streaming devices. afraid to dissemble for return bc might cause damage.

Review from Samsung US
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reply from OBA

MIICHAEL: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear dim. A new firmware update has been released to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 21, 2020
Reviewer name: jrh22
5 out of 5 stars
5 out of 5 stars review

Beautiful clear picture, great built in options

[This review was collected as part of a promotion.] I was pleasantly surprised to see just how smart the Samsung Smart TVs have gotten. I'd purchased one a few years ago for a different room and loved it so went with the same brand for this purchase and it is even better. I got a roku stick to go with it but with all of the options already offered, including live TV, the roku is redundant. The picture is beautiful, the sound is great, it was easy to get out of the box and install, and it is a perfect addition to my workout room.

Review from Samsung US
Helpful?293L9C95AD6N13870021356