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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars3,352 ratings3,313 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (574)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 1,251-1,260 of 3,313 reviews
Oct 25, 2020
S1904
4 out of 5 stars review

Nice picture, but...

[This review was collected as part of a promotion.] No issues with the picture, and it's side view image is great which I appreciate. The only issues I've had are with the Smart TV features and it's remote setup. The Smart TV is not user friendly at all. The way you have to type with it's “suggested next letter” concept is frustrating, and I'd rather a navigable menu as opposed to the in screen menu they offer. It's not a perfect substitute for a fire stick or Apple TV, but it could be with a few changes.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 25, 2022
Dreadknot
1 out of 5 stars review

Perfectly Planned Obsolescence

[This review was collected as part of a promotion.] I bought this TV on Nov 27, 2020. Ironically by the time I was sent this survey May 23, 2022 the TV has stopped working. A repair man is being sent out to look at it, quoting a new main board and panel maybe needed to fix. Which may cost more than I originally paid for the TV. I give this TV 1 star for only lasting 18mo just after the warranty. Perfectly planned obsolescence. Other then feeling like I was scammed the TV was great up until then.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Dreadknot: I am very sorry that you experienced issues with your TU7000 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor  

Nov 29, 2022
LilMama06
5 out of 5 stars review

Great features!!

[This review was collected as part of a promotion.] I use my SamsungTV for streaming, gaming and movies. My family and I watch Netflix and had watched Disney+ by streaming via our hotspot. We use our PS4 and Wii U for gaming. Last but not least, we watch movies on our SamsungTV via our 4K player. We love the Bluetooth connectivity on our SamsungTV because it elevates our visual enjoyment by increasing our watch time on a big screen compared to a small screen.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 25, 2022
JivveS
5 out of 5 stars review

Pretty good tv for the price

[This review was collected as part of a promotion.] I'm enjoying it so far. Sound quality is great and everything shows pretty clear. I use it mainly for gaming and movies. I was getting all my entertainment needs from a little 43 inch tv and now I can't go back after using this TV. I'm planning to get another for my bedroom. Would recommend!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 24, 2022
LoveSamsung
4 out of 5 stars review

great features

[This review was collected as part of a promotion.] i use all of samsung when it comes to electronic i use my 65 in for gaming streaming and the picture adjustments i love how you can tune them in to your preference and the device care built into it is awesome and i love the free samsung tv channels its way better than cable by far

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Apr 6, 2022
Alex
1 out of 5 stars review

Didn't last

the picture was fine, and the sound was acceptable. a little over a year and now the picture has dark horizontal lines along the bottom. tech support was completely unhelpful. i like samsung products, but the next tv will be another brand. extremely disappointed.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Alex: Thank you for purchasing the Samsung TU7000 TV and for bringing your concerns to our attention. We’re sorry to hear that your experience with Service was not up to standards. We want to make this right for you and ask that you call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. Again, we’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. We hope to hear from you soon. - Samsung Advisor

May 23, 2022
Mysamsung
5 out of 5 stars review

Great tv, Reasonable price!

[This review was collected as part of a promotion.] Affordable 4K tv. Definitely got my money's worth. Great picture quality and tons of features. Didn't have to break the bank to get this. I love that I can screen share from my phone to the tv. Really enjoy the Samsung tv plus feature. Get a bunch of free channels. 10/10 highly recommend!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 21, 2020
TeeVeeSteevie
5 out of 5 stars review

What an amazing experience!

[This review was collected as part of a promotion.] I only wanted a TV to game in 4k.. But this TV has given me so much more value and completely blown away my expectations. The addition of features like Apple Music and Samsung TV Plus make this TV easily the best I've ever purchased, and turned my into a Samsung customer for life.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 24, 2022
Riegue
5 out of 5 stars review

Image, sound and easy to program.

[This review was collected as part of a promotion.] The definition of the image is excellent, the colors they present are very natural. The sound is moderately clear without distortion, pleasant to the ear. Installation and coupling are very practical and simple. It's an excellent product, I can't complain about the Samsung.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 16, 2020
Papa
5 out of 5 stars review

Glad I bought two

[This review was collected as part of a promotion.] I've had several different brands of tv's over the years and I've had real good luck with Samsung. I read everything on the new crystal processor and thought to give it a try. after all it's a Samsung. I was so impressed with my 43 inch that I went ahead and bought a 55 inch crystal for the living room. Picture is great, sounds good (could be better with a sound bar), and I'm completely satisfied and figure money well spent.

Review from Samsung US
Helpful?293L9C95AD6N13870021356