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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 1,241-1,250 of 3,315 reviews
Sep 30, 2020
Reviewer name: Furbz509
5 out of 5 stars
5 out of 5 stars review

Samsung 58 4k smart tv

[This review was collected as part of a promotion.] Wow just blown away by the TV. I have owned samsung products along time and this one definitely blew me out the water. Love the picture quality easy remote functions and able to access internet and apps this is definitely a product you should get I wouldn't hesitate to suggest this tv to anyone asking for a recommendation for a smart tv. Samsung by far is a 10/10. Love how is has tv+ built in added free channels and its easy simple to navigate. This is a must have for anyone when it comes to having a tv in your home.

Review from The Insiders
Helpful?293L9C95AD6N13870021356
Oct 18, 2021
Reviewer name: Sevi
4 out of 5 stars
4 out of 5 stars review

Good TV for the price but

[This review was collected as part of a promotion.] I have this model as well as the next model up and I can see some of the features are turned off, grayed out or simply not available. But that doesn't take away for the quality of the TV, which is excellent for a kid' s bedroom or guest room.

Review from Samsung US
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Jun 16, 2022
Reviewer name: Pinkwaffles
5 out of 5 stars
5 out of 5 stars review

Great picture quality!

[This review was collected as part of a promotion.] I couldn't ask for better! My crystal UK tv is just what I needed. The picture quality is amazing. Friday nights have turned to movie nights without the need to go to the movie theaters. The screen is wide enough to see every part of smtge show/movie I'm watching. Best of all, the sound quality is better than I expected. There isn't a need to raise the volume too high. The tv also features constant notifications so you won't miss an update. Overall, I'm pleased and happy with the quality and features of my new tv!

Review from Samsung US
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Aug 8, 2022
Reviewer name: Phantomkinge
5 out of 5 stars
5 out of 5 stars review

Excellent Picture

[This review was collected as part of a promotion.] After living with this TV for about a year I can't say anything bad about it. It has an amazing picture. The 4K is really good and you can definitely see the difference if you are playing regular HD channels to 4K channels. Gaming on the TV is really good as well. It does well with the dark and bright light even through fast motion.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Love75inchTVs
3 out of 5 stars
3 out of 5 stars review

I love my TV, BUT.

[This review was collected as part of a promotion.] I've notice when I'm watching the NFL games or any live broadcast show. The TV starts to show blurry at times not sure if it's the TV or the internet connection. I'm in the process of running a hard line to the TV. None of my other TV acts this way. Also the new TV also freezes up a lot when we're fast forwarding through commercials on recorded shows. These issues has disappointed my experience with Samsung TV's

Review from Samsung US
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reply from OBA

Love75inchTVs: Thank you for your review of the TU7000 TV. I am sorry that you are experiencing some image issues. If you notice blurring or juddering on the screen, use the Picture Clarity Settings function to resolve the issue. You can find it in your TV Settings: Settings > Picture > Expert Settings > Picture Clarity Settings To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this improves your viewing experience. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 14, 2021
Reviewer name: AtomicDog
3 out of 5 stars
3 out of 5 stars review

Decent TV by Samsung

[This review was collected as part of a promotion.] We have Samsung products including phones, TVs, appliances and smart home devices and the Samsung smart TV works with our existing setup using smarthome to control the majority of smart devices. The down side of this TV is that it doesn't have a lot of memory and I feel that it lags or slows down quite a bit to where it takes 3 or 3 seconds before registering control input. It should do a better job of freeing up RAM. It also looses internet connectivity on occasion. Im not a fan of the hub and having to see adds on the hub. Colors are good and I can tunr it to the cooler tones that I prefer. Sound from TV speaker is okay but not great. It lacks any real bass tones when only using the TV speaker which is why buying a soundbar and subwoofer is needed.

Review from Samsung US
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Oct 6, 2020
Reviewer name: UnicornPanda
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I really do love this TV. It automatically recognizes my hdmi for xbox as well as nintendo switch. The picture and sound are really nice. I like the power saving mode feature which dims the brightness. You can use the Smart Things app on android to control the TV as well. Love the layout and ability to download more apps. Really great price for Samsung 50 inch TV. :)

Review from Samsung US
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Aug 5, 2022
Reviewer name: Skip
2 out of 5 stars
2 out of 5 stars review

Quality

bought a 58 inch samsung in november 2020, picture was great, loved the extra channels with samsung plus, but about 3 weeks ago started getting bad pixels on the bottom of the screen, last night it completely went out, in the middle of watching a show, there appeared a brown spot as if the film was melting, at first we thought it was the station, but realized it was the tv when we could not get any other stations, seems this model was not reliable as, this size tv is no longer being made. very disappointed would have thought it would have lasted longer than 20 months, hope the 43 inch samsung i bought for the bedroom a year ago lasts longer than that

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Skip, Thank you for your review of the Samsung TU7000 TV. We are sorry to hear about your experience with the brown spot. Please know we are here to help you. To better help you with your specific issue, please call at For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Aug 23, 2022
Reviewer name: Moose26
5 out of 5 stars
5 out of 5 stars review

Amazing TV for the price!

[This review was collected as part of a promotion.] Has all the bells and whistles, great Smart TV navigation and built in features like using the app as a remote and such. Only thing that could be better is the processing speed for some smart TV functions could be faster as seen on Samsungs higher level TVs. Overall great value

Review from Samsung US
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Aug 20, 2020
Reviewer name: Jason
2 out of 5 stars
2 out of 5 stars review

Shadowy rings at bottom of screen

features, color and motion are great. brightness is fine. screen quality is not. it started with shadowy rings at the bottom of the screen, almost like half a bullseye. at first i only noticed them when screen was filled with one color. now i notice it most of the time. really annoying when watching sports. if that's your thing, look elsewhere.

Review from Samsung US
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reply from OBA

Jason: Thank you for purchasing the Samsung TU7000 TV. I am very sorry you are experiencing image issues with your TU7000 TV. Please be sure you have the latest firmware which can be found at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ Should your problem persist, please contact Samsung Customer Support: 1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions