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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 411-420 of 3,753 reviews
Jun 16, 2022
Bigboy
5 out of 5 stars review

Things about my tv.

[This review was collected as part of a promotion.] This product is a 4k smart tv and has all the stuff you need for example YouTube and web browser and Netflix and some other stuff. The tv also has a gaming mode here the tv automatically go to gaming mode when it detects a gaming console.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Apr 27, 2021
RandolRoy
5 out of 5 stars review

Works especially well for video conferencing

[This review was collected as part of a promotion.] I had doubts about how well this would work connected to my PC. After six months of usage I am pleased with it's performance. Nice clear and bright picture offering me 4k detail for conference calls, graphics development and presentations, and general PC use.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 24, 2022
AU8000
5 out of 5 stars review

Best new TV in many years!

[This review was collected as part of a promotion.] We finally got to flat screen televisions when we moved abroad and have had three in 10 years, everything changed last year when we got our Samsun Crystal UHD AU8000. We couldn't believe the clarity, the size, the feeling of being in the movies. I'm still astounded many months later that the picture of this 55 inch widescreen projection is so clear. Watching older shows in HD has brought them to life. I hope this TV last for a long time, but in the very least, it has converted us to this technology for picture alone - Thanks Samsung!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 24, 2021
Wilson
5 out of 5 stars review

Great choice!

[This review was collected as part of a promotion.] Our new Samsung is used for watching TV, not gaming, etc. We are completely satisfied with the quality of the picture, color and clarity! Love it that we purchased it just in time for football season!! I would encourage anyone who is looking to purchase a new TV to give this one strong consideration! There was a learning curve with the new remote and maneuvering through channel choices and apps, but we proved you can teach old dogs new tricks!! :) Excellent TV!!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
TyraEve
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] We needed an upgrade and this blew us away. The clarity is awesome. Sound not impressive but that isn't a surprise. Tvs sounds are never good anymore. I love the app line up too. All in all, I would totally recommend this tv

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 16, 2022
Bellashouse
4 out of 5 stars review

Easy to set up

[This review was collected as part of a promotion.] This tv is Fairly easy to navigate so far. We are still learning how to use it. analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, glare, design and remote control. Editors are less positive about durability and size. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 92/100 = Excellent quality.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 13, 2022
Darci
2 out of 5 stars review

replaced a samsung.. Problems already

[This review was collected as part of a promotion.] first this "new" (which i think is a refurbished) tv was paid for by samsung since our last qled wouldn't stop powering off & on until i unplugged it . right out of the box we had to "snap" the tv frame together (it came apart), the hdmi inputs are all screwed up. our last tv we had no problems but this tv won't recognize our roku, polk surround bar & sling tv. purchased brand new hdmi cords and still having issues. i am unhappy. big time.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Darci, It’s unfortunate to hear of the issues you’ve experienced with Samsung’s AU8000 TV. Your feedback is important to us and will be shared with our product teams. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 17, 2021
Cone
5 out of 5 stars review

Excellent picture quality

[This review was collected as part of a promotion.] I watch alot of movies and my surround sound hooks up very easily. Picture is amazing and excellent to play my Xbox one on it. Excellent gaming experience. I would definitely recommend my friends and family to buy one also. I love the TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jan 8, 2022
DavidG
4 out of 5 stars review

Learning curve for Remote & HDMI cables!

love the tv! i had some problems mastering the remote as it different from any i've used before. now it is easy -- at first it was frustrating. also, we hooked our downstairs tv to the with our existing displayport to hdmi cable. unfortunately, it was not compatible with a 4k tv. easily remedied. so be aware, you may have problems if you use older hdmi cables with modern 4k tvs. with that said, this is a great tv with loads of features.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 28, 2022
speder
5 out of 5 stars review

Great picture and easy to set up

I got this through a rewards program and very satisfied with the choice I made. It's VERY light and easy to manage alone, easy set up, has great connectivity, and the sound is great for the TV alone. The picture is gorgeous - very satisfied with the quality and colour. I'd easily recommend this TV to people.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, speder! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung 4K Smart TV.Â