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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1-10 of 3,753 reviews
Jul 14, 2022
Reviewer name: Leo Faykes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

There's a reason why other brands are cheaper

Exactly what you expect from a Samsung product. Quality packaging, easy instructions, everything complete. Top quality product, noticeable software and ease of use improvements from my last new TV (3yrs) and of course beautiful picture.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, Leo! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Dec 19, 2021
Reviewer name: Christian Huls
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Oh my GOODness! This thing is freakin' AWESOME!

This TV is so freakin' HUGE. I mean, it looks big in the club, but the store is so big and open, it doesn't look THAT big. But then when we took it out of the box and set it up on the stand... HOLY COW! It's like having the cinema in our living room. And the picture is so clear. It's bright and breathtaking...

Helpful?603WXSAQV1T013869809408
Sep 12, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Tv is perfect for High Mid Range Purchase

Picture, Color, Depth these are the highlights of this TV experience. Now an extra treat is how you can adapt that quality for different "devices". If you are a "sound" person, Tv has sound you'd expect. (Personally connect mine with a speaker behind me) There is a Mode for bluetooth speakers.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Jan 27, 2023
Reviewer name: Lauramarusova
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV!

I bought this TV 2 months ago and I love it. The screen is very bright and the colours are vibrant and vivid. The price was just wonderful. I totally love the design, the TV frame is very thin. The interface is functional and user-friendly. I'm so glad I made this choice!

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Mar 30, 2022
Reviewer name: Tee N
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice TV but ux lacking

Beautiful TV but user exp/interface lacking, difficult to navigate and there are certain apps that come with the TV such as the gallery but you can only use it if you have a Samsung phone. No ability to use remote control from your phone. Samsung should model Roku's interface where it's easy, clear and fast to use. No need to sign in on everything! Other than that, the tv picture is gorgeous and Samsung has some nice features such as additional TV channels.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi Tee N, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Apr 23, 2022
Reviewer name: Glenn Ponomarenko
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

SPEAKER DOWNFALL

Lots of great features, excellent imaging, reasonably priced but the big question is when will Samsung build in speakers to enhance the quality of the TV? Had to purchase a sound bar to offset substandard speaker quality; technologies are there, why not use them...

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, Glenn! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jan 24, 2023
Reviewer name: Chris M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great TV, over complicated Bluetooth connections

Stunning picture quality. My apps load & view with no fuss. I'd love to give a 5 star rating, however, the need for THIRTEEN individual steps, via the TV remote to connect my S#ny bluetooth wireless headphones is abysmal. When I connect the same headset to my iP#d, all I do is power the headphones on & THAT is IT, the iP#d does the rest. You seriously need to improve on this.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Jan 17, 2024
Reviewer name: Very unhappy consumer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not buy

LCD panel died at 36 months of regular use. TV was completely unusable after this. Native Samsung operating system is also terrible. You will have to by a primestick/ chromecast/ roku setup to make this model usable.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Dec 12, 2021
Reviewer name: DivaInJax
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Damaged on arrival

It arrived later than the time frame quoted, however it's the holiday season so that's understandable. The problem is that it arrived damaged. There is a black vertical line on the screen. Outside of that, we love the size and picture, it looks great in our family room. Now we are waiting for a technician to come to look at it. Hoping for a quick resolution.

Helpful?603WXSAQV1T013869809408
Jan 28, 2023
Reviewer name: Wish it was better
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

So far nothing but troubles

Not even 60 day old and have to have the tv replaced due too sound problems I am not happy with this at all now I have to go through the trouble of setting it up and taking it down again this is no an easy task with a 85 inch tv no compensation for Mt trouble and no kind of upgrade offer I don't recommend buying this model of tv

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi there, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.