It arrived later than the time frame quoted, however it's the holiday season so that's understandable. The problem is that it arrived damaged. There is a black vertical line on the screen. Outside of that, we love the size and picture, it looks great in our family room. Now we are waiting for a technician to come to look at it. Hoping for a quick resolution.

For myself it took me a little bit of time to get used to the Crystal screen, at first things did not look real I was almost going to take it back but I told myself it may take a bit of time so stick with it a little longer so I say “don't give up on it, it may take some time before things look as they should.”

Great TV, Great picture. I always buy Samsung. However I'm incredibly disappointed they make you sign up for an account before you can install more apps. It's just another way for them to get your personal details, disguised with some baloney on providing a better customer experience. Zero reason why I should be required to create an account to use my TV. Seriously makes me 2nd guess buying another Samsung.

Actually I'm not too happy with it. First it was turning off and on for about 2 weeks, then I had sound but no picture. Now I have nothing. As of last weekend no picture and no sound. The little power light on the bottom goes on for a few seconds then off then it flickers and repeats. The tv is only 2.5 years old. Right now I'm using my Panasonic plasma which I got in 2004 and works perfectly.

Nice picture and functionality, but there were 2 things that my old 2018 Samsung TV was doing better: 1) It could play pretty much any video format. Now lots of my old videos do not play anymore. Usually it works the other way - newer TVs have more capabilities, not less. 2) We watch a lot of videos and movies using a USB stick. The old TV was doing a quick preview with several frames from the movie when you select a file. And if tit's a season with multiple episodes you could find the one where you stopped. Now it's one still image which cannot tell you much. And it's not playing from where you stopped watching last time anymore. The old TV did that! I've almost returned it, but it's pretty big, doesn't fit in my car and that was pretty much the only reason why I kept it. My whole family wanted to get some other TV instead.

Picture quality is great. Sound quality is ok but could be better. The unit will lose Internet connectivity. I found the only way to resolve that is to unplug the unit and go through the setup process again. At one point I had to resort to resetting the TV to factory settings to get any of the apps to work.

Bought this for our family and it one of few best purchases not only for price , also for the extra screen size, for the smallest of features , you will see such crystal clear view you can actually see all details, & you will notice every tiny tiny movie trick. This is a must buy. It's in budget and 4k is stunning.

I purchased this tv as a Christmas gift to myself. It is a replacement of another brand. I am very pleased with the ease of set up and the quality of it. I would highly recommend this as the main television in your home. You will not be disappointed with the quality of the picture or the sound. Samsung packed a lot into this unit and it shows. The best TV I ever purchased.

Picture, Color, Depth these are the highlights of this TV experience. Now an extra treat is how you can adapt that quality for different "devices". If you are a "sound" person, Tv has sound you'd expect. (Personally connect mine with a speaker behind me) There is a Mode for bluetooth speakers.

It's Been a few months now, and for some reason out of the blue I'm having connection problems, apps are slow, while on other tvs in the house it's fine. I also wish there was a way to pause Autoplay when you turn on your tv, when you turn it on it will start playing Samsung tv, and I'm like, whoa settle down. I also wish you could delete apps you don't use that are predownloaded. The picture is great, I fell in love right away, but those are some issues I wish were fixed