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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 21-30 of 3,753 reviews
Sep 20, 2025
Reviewer name: cal113
2 out of 5 stars
2 out of 5 stars review

annoying

this is by far the most frustrating TVs I've ever bought.It does everything in its power to shove samsung tv down my throat, my remote forgets how to adjust the volume every four months until I reset the TV (which reactivates the samsung tv plus). every update it does adds more advertisements on a tv I've already paid for. its constantly griming for me to make a Samsung account after already paying for their product. it feels like this company isn't satisfied with you being just a customer it wants you to make a lifestyle out of it.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Nov 21, 2021
Reviewer name: REO
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung the best TV

Love this TV don't listen to people that say a TV can be too big, they all have small TVs. This is awesome.

Helpful?603WXSAQV1T013869809408
Oct 22, 2022
Reviewer name: mysmirkingrevenge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

wow

this tv is mind-blowing. all I did was turn it on andit literally said hi I'm your new TV open up this on your cell phone and the whole thing was dialed into all my stuff it was awesome. easiest setup . pictures absolutely amazing

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

May 9, 2023
Reviewer name: Mitch Mija
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

AU8000 Crystal UHD 4K Smart TV

Picture is OK, not like QLED. User interface easy to navigate. Remote control not the best. Sound is the worst part of this TV, and if you are planning to listen music or watch movie, buy a BT soundbar.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Feb 20, 2023
Reviewer name: Rickjm66
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Samsung 58" Smart TV

I'm happy with the size, Picture, and Features. Only issue I can get full use of the Remote from across the Room. It works to turn the TV on and Of ,Turns up the Volume but won't change the Channels unless I'm alot closer .

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Jan 7, 2023
Reviewer name: Noni
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor product

Tv app takes time to load even as I have excellent internet service. Volume cuts off frequently. I am preparing to return it and get my money back. I have always used samsung tv's but I am so disappointed with this samsung 75inch product.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi Noni! Thank you for reaching out. We recommend contacting our Technical Support team directly at 1-800-SAMSUNG or via live chat on our website (http://spr.ly/6188yfdk6). They will be happy to assess this issue and further assist you. ML

Aug 16, 2023
Reviewer name: C. Becky
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful!

It was a good idea replacing my old 32 inch tv by this 43 inch 4K smart one: picture/image is amazing, beautiful with good resolution. That's a great deal!

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Feb 14, 2023
Reviewer name: Bernside82$
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just an all around great tv

I bought it last week and so far so good I'm enjoying pear i g so dumb coding designs that don't make sense the controller is to small and buttons are whack!

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Jun 2, 2022
Reviewer name: MD66
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quality

Great tv easy to use only thing I would of liked is that the timer was on the remote it is not. You have to go into settings and scroll a couple places to set the timer my other TVs have the timer right on the scanner that's the reason 4 stars

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi MD66, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Aug 3, 2023
Reviewer name: TyleneD
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great

Good tv. Enjoy the smoothness and transition to apps, sometimes does lag but that's internet. Wish you could install a roku app on it for those channels too

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Samsung Support Team

Hello, thank you for your review. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.