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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,844 ratings3,758 reviews
  1. 5 stars73% (2,820)
  2. 4 stars17% (652)
  3. 3 stars4% (163)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 341-350 of 3,758 reviews
Jun 30, 2021
Reviewer name: Shiro
5 out of 5 stars
5 out of 5 stars review

Good value for money

[This review was collected as part of a promotion.] The product is very good quality,nice and sleek design,desirable features and useful like Bluetooth connectivity to use your earbuds and the pictures clarity's outstanding No drawback apart from the fact that it's getting very hot after couple hours of use compared with other models I have like Qled but overall I have very pleasant experience Highly recommend as a good product and good value for money

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 23, 2022
Reviewer name: LaChula
5 out of 5 stars
5 out of 5 stars review

Love the Samsung channels, the clarity and sound

[This review was collected as part of a promotion.] This TV elevates my visual enjoyment the clarity is amazing and the sound is great. I use it a lot for streaming and I have no complaints, I was really surprised by the Samsung channels which I enjoy very much (with internet service you don't even need cable). There is only two things that I would change. Although now a day everything is online I would really like to have a paper manual which would make it easier for those of us a little older and would definitely allow me to use more features and I would also love for the remote control to light up as it is kind of hard to manipulate when lights are out. Other than that I love my Samsung TV

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 23, 2021
Reviewer name: copy
5 out of 5 stars
5 out of 5 stars review

The picture is excellent

[This review was collected as part of a promotion.] We love our new Samsung TV. The picture is excellent. It almost has a 3D effect to it. Colors are vivid. And it has many options. Set up was so easy to do. We had no issues at all connecting to the internet for UTUBE, and Weather Channels. The remote is basic and easy to function. We could even configure our other remotes to use with this TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 16, 2022
Reviewer name: Yoyo13
5 out of 5 stars
5 out of 5 stars review

Great!! Love it

[This review was collected as part of a promotion.] What the Samsung crystal does beautifully, above all else, is provide excellent picture quality. Its Crystal UHD display brings out shades of colors you didn't think existed. And with 85-inches of screen, there's plenty to ogle. If picture quality is what you're after, this might be the best 4K TV to consider. Or, check out our best TVs list for more options. SALE

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 26, 2022
Reviewer name: Professor622
5 out of 5 stars
5 out of 5 stars review

Great TV with good picture quality

[This review was collected as part of a promotion.] This TV is great in picture quality, 60fps, and being able to plug in a portable hard drive on the USB drive and watch movies from it. It's definitely better than previous versions plus being able to play my iPad music is a bonus too with Apple Airplay.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 23, 2022
Reviewer name: Tolesjk
5 out of 5 stars
5 out of 5 stars review

I've always loved Samsung tvs

[This review was collected as part of a promotion.] I only have ever bought Samsung TVs. I play my PlayStation 5 on them and couldn't see getting any other brand with how satisfied I am with the Samsung brand and how clear the picture is. I also love the free Samsung tv channels. I just recently upgraded from a 50 inch to a 55 inch!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 28, 2022
Reviewer name: Thevillain
4 out of 5 stars
4 out of 5 stars review

Samsung sorrows with quirks once again...

[This review was collected as part of a promotion.] once again Samsung has proven that having tons of quirks and features directed towards a younger generation is a step in the right direction . Then again we all eventually have to grow up right? There comes a time in every man's life when they must let go of there childish ways of cheap manufacturing mediocre HDR and borderline acceptable processing power. So the question remains will Samsung be able to deliver a product worthy of every man's dreams?

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 23, 2021
Reviewer name: Special
5 out of 5 stars
5 out of 5 stars review

The best TV EVER...

[This review was collected as part of a promotion.] When I first saw this TV I thought to myself girl you got to have that so when the Tv came and we set it up and turned it on it was like I was at the movies the experience of my life without having to leave my house the next model up I will be getting it for my back room I am totally in love with this TV everybody that comes in my house it's the first thing that they see this this TV everybody is putting it on their wish list. Thank you I appreciate everything and I shall be returning I have more things in my cart. Please notify me when the next Model come out the 9000 thank you.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 9, 2022
Reviewer name: phanlt
1 out of 5 stars
1 out of 5 stars review

Black screen TV

The unit worked fine for a little more than a year and a half. Then one day the screen started going black momentarily and then back normal a few times. And now it keeps turning ON and OFF every 10 seconds by itself, with a black screen. Very disappointed with this purchase.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi Phanlt, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)

Mar 11, 2022
Reviewer name: Brandonj
1 out of 5 stars
1 out of 5 stars review

Very loud clicking sound

the tv display is perfect however there is a very loud clicking sound that comes from behind the tv. i have had samsung come over and repalce every part un the tv however the issue still exist. they are offering a replacement however i am almost certain it will have the same problem. the clicking sound even happens when the tv is off, it is very very annoying. i do suggest a sony tv instead, the quality from the japanese vs the korean brand definitely shows. dissapointed in you samsung for still selling this product even though people have been complaining.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Brandonj, We appreciate you providing your feedback regarding a ticking noise while the TV is powered off. Your thoughts and details will be shared with our product teams. Please know, Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, certain components within the TV may cause these temporary noises once powered off. This does not indicate a product malfunction. The TV is safe to use. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions