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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,844 ratings3,758 reviews
  1. 5 stars73% (2,820)
  2. 4 stars17% (652)
  3. 3 stars4% (163)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 331-340 of 3,758 reviews
Oct 7, 2022
Reviewer name: CRCDJC
5 out of 5 stars
5 out of 5 stars review

Why This Model...

[This review was collected as part of a promotion.] My wife who is legally blind, chose this model over all other similar Smart TV's. She looked at many other floor models, as she said this one she could see the most definition. And it has the most features to help with her vision. We agree; absolute stunning picture and sound.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 27, 2022
Reviewer name: Knight26
5 out of 5 stars
5 out of 5 stars review

This television went beyond my expectations!!

[This review was collected as part of a promotion.] Love this TV.. the best part of it I think is the sound it produces.. Makes my family feel like we are at the movie theater.. great TV and RECOMEND.. I can't leave out the picture quality.. You can see the pores on faces. We use this TV mostly for Movie watching.. it has been great not having to go to the actual movie theater. Also the slim aspect of the TV is great.. Fits just like a picture on the wall. From 0-100 I give this TV a 120.. Good job samsumg and keep it up!!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 16, 2022
Reviewer name: CAPTSteve
5 out of 5 stars
5 out of 5 stars review

Enjoying all the features......

[This review was collected as part of a promotion.] I have this TV connected by HDMI to a good amp/receiver that has excellent speakers also connected. Really enjoying watching programming while using this sound system. I bought the TV to use with online lessons for musical instruments, so putting this system together has been very beneficial. I also have directly connected my laptop and used the TV as a monitor, as the image is very clear. The ability to connect directly to the internet is very useful, too. It has proven to be a very productive piece of electronics.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Reviewer name: greatful
5 out of 5 stars
5 out of 5 stars review

Great TV and amazing picture

[This review was collected as part of a promotion.] Bought this for my mom because I also have a many different Samsung devices at home and she is starting to struggle with her short term memory and spent many many hours on face time with her to help fix her previous TV for whatever reason and decided enough was enough and love all of my Samsung devices and have the app so now I can help with ease :)

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 16, 2022
Reviewer name: Samsunglovers10
4 out of 5 stars
4 out of 5 stars review

We love this product

[This review was collected as part of a promotion.] We love the tv overall. Sometimes the Alexa wake up doesn't work right, but for general tv watching, this tv ROCKS. The picture is beautiful and so clear. We love all things Samsung and will never buy any other brand.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Feb 4, 2022
Reviewer name: Eddie
3 out of 5 stars
3 out of 5 stars review

Glitch with streaming - possibly resolved

had the tv about a week and like it. however, it buffers all the streaming apps and sometimes drops them entirely. i can stream the same apps on my phone or ipad in the same room without a problem, so it's not my internet connection (which is verizon fios 1gb). samsung saw my review and put me on to their support staff who recommended a cold boot (hold power button till tv goes off and comes on again). this seemed to fix it for now, though i won't know for sure till it works consistently over time. so far so good. will update any changes. pleased with tech support response, though.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Eddie! Thank you for sharing your experience with the AU8000 Crystal UHD. I am glad to hear Samsung Support was able to resolve the issue you were experiencing with various streaming apps. If there is anything we can do to improve your enjoyment further such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Dec 22, 2021
Reviewer name: AVOKen
4 out of 5 stars
4 out of 5 stars review

Not much to fault on this TV

great picture and super thin tv. the only thing i could fault and i am not sure it is that big of a deal is the tiny remote control. the remote control lacks many buttons that a traditional remote has and takes some getting used to. love the voice control though.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 12, 2021
Reviewer name: Sickdude
5 out of 5 stars
5 out of 5 stars review

Excellent TV for the bedroom

[This review was collected as part of a promotion.] I purchased this TV for the bedroom and then added the Samsung 60 series soundbar with subwoofer as well as the rear speakers and stands. The entire setup rivals my living room 65 inch Samsung with the 650 soundbar subwoofer and rear speakers, hands down!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 27, 2022
Reviewer name: BoomBoomRoomTV
5 out of 5 stars
5 out of 5 stars review

My Personal Home Theater!

[This review was collected as part of a promotion.] My husband and I decided to not go out to the theater anymore, now that we have our 85 inch Samsung! We actually do not have to connect our surround sound due to the quality of the sound of the tv itself! We have a dedicated room - our media room we call the Boom-Boom Room! This is the room were we listen the tv really loud (base) as if we are in the theater! We are in love with our tv - my husband is super excited to be able to watch all his sports as if he was at that game! Thanks! JC Lindsey

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 9, 2022
Reviewer name: Jarrface
5 out of 5 stars
5 out of 5 stars review

MY crystal UHD smart TV

[This review was collected as part of a promotion.] There are a great many reasons why I love using my Smart TV, but I'm only going to mention 3 for the sake of my keyboard. 1. I really enjoy the design qualities, from the simple yet extremely organized interface, to the sleek and professional edging of the TV itself. 2. The personalization properties. When I first turn on my TV I'm greeted with my specific apps, games, and wallpapers. Being able to do this really adds a feeling of pride and sentimental value. 3. The vivid, realistic picture quality. I never knew what I was missing quality wise until I upgraded to this TV. When purchasing this Product I was skeptical, everything specs wise sounded great on paper, but you really have to see it to believe it. When streaming my favorites shows or movies the immersion is so unreal, and the qualitys so clear that I actually feel like I'm on the show wat hing it with my own eyes. With that being said I would like to give the Crystal UHD Smart TV a 5/5 star rating, if I could give more I definitely would. Thank you Samsung for your consistency and for always stretching the limits when it comes to technology and home entertainment.

Review from Samsung US
Helpful?603WXSAQV1T013869809408