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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 321-330 of 3,753 reviews
Oct 29, 2021
Sound sync problems
3 out of 5 stars review

Sound sync challnges

while video quality is what i/we expected, we have had significant challnges trying to get the sound to properly sync with the video. have gone though all the intial checks (firmware is most current, tested multiple inputs [all the same], even purchased a samsung soundbar [hw-450] hoping to get a reasonable sync. have tried bluetooth and opitical (bluetooty worse) connections between tv and soundbar, have tried all different combinations of sound settings … “standard” with 80-90 ms sound delay best … but still inconsistent results … and poor for news / intervew as lips not well synced with sound. very frustratung … will be contacting samsung for advice/troubleshooting.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi, Thank you for purchasing the Samsung AU8000 Crystal UHD TV. We appreciate your feedback regarding the sound delays you are experiencing. It could possibly be a source issue, but if you are hearing an audio delay across all sources/channels and you have a Soundbar connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay Please know that our 2021 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV go to: Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

May 24, 2022
RYANNALE321
5 out of 5 stars review

Good TV. Good picture. Was worth buying.

[This review was collected as part of a promotion.] The Samsung TV is great! The picture is very clear and vivid! It's great to come home and watch the big game ! My older TV just doesn't compare to this one. I was also very happy to pay a little more and get the 65"! Definitely worth it if you watch TV even just a couple days a week.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 14, 2021
xVamp1r3x
5 out of 5 stars review

Just the upgrade I was looking for!

[This review was collected as part of a promotion.] I have always been a big fan of everything samsung has had to offer especially in relations to entertainment. I know when I buy a samsung product it is going to last and hold its value a lot longer and better than the competing brands. But that's not what keeps me on the samsung band wagon, I use my TV all day everyday for every part of my life, school, work, and play. I absolute love that I decided to upgrade from a 43in to 65 because now I don't have to sit so close to see . I love the wireless dex feature on my tab s7+ and s21 ultra, only thing I'd wish differently is if I could do them both at the same time like multiview. But when I want to change over its no problem it's very snappy. The picture quality is superb. The smart remote included is so convenient and I love learning new things I can have my assistant do with the TV. Very impressed. Keep it up samsung!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 16, 2022
Magoo2
5 out of 5 stars review

Excellent picture quality

[This review was collected as part of a promotion.] We purchased our new Samsung TV at Sam's Club for a very affordable price. We mostly use our smart TV to enjoy the streaming apps like Amazon prime tv, Netflix and Hulu. The picture quality is immaculate.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
SamsungStreamer
4 out of 5 stars review

Great experience so far!

[This review was collected as part of a promotion.] I use my Samsung strictly for streaming. It came with many streaming services pre-installed so setup was a breeze. It is very responsive and the picture is incredible. I've found myself going down YouTube rabbit holes for nature videos because the images are so vibrant. The remote is very intuitive and practical. Not an overload of buttons. I've been very pleased with this device in the month I have had it.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 21, 2022
OConnop1
4 out of 5 stars review

Great T.V. only one complaint

[This review was collected as part of a promotion.] I love this TV. I use it for watching and gaming and it performs great for both. The built in Samsung TV is great and they keep adding more and more channels all the time. The one problem I consistently have with this television is that when first turning on, sometimes pressing the home button (which is needed to do pretty much everything) does not work. I'll press it over and over and nothing happens and then all the sudden it will decide to work. This doesnt ways happen but it happens enough to irritate me! I have tried changing the batteries, returning TV to factory settings and neither has fixed it. I honestly think it's something with the TV not the remote. Talking about the remote reminds me that I also do not like it. Its support to be an upgrade from the remotes that come with cheaper TVs like my 32 inch but I prefer the original remote where I can just press the button directly to do what I want instead of having to press the Home button and navigate to what I want to do on the screen. I plan to look into if replacing the remote is an option. Overall I would actually give the TV 4.75 stars instead of 4 but it wouldn't let me.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 23, 2021
None
5 out of 5 stars review

best tv's

[This review was collected as part of a promotion.] great tv love the size easy for me to view due to my poor eyesight can see everything clearly. have 4 tv's in my home everyone is a samsung will always buy samsung for there quality and dependability

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 29, 2022
southernlighttackle
5 out of 5 stars review

Great product that I highly recommend

[This review was collected as part of a promotion.] I use my unit to stream, watch movies as well as do professional video editing. It is a solid unit that has the features and quality beyond my expectations. It is so well made it will give the buyer years of quality and reliable service. I highly recommend this product. Thank you Samsung

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 17, 2022
RiverCityGuy
5 out of 5 stars review

Overall, it is a good TV

[This review was collected as part of a promotion.] We bought this TV in a hurry, and we didn't shop it, but we are quite pleased with our purchase. One of the best features is Samsung TV app. This TV offers a good selection of apps to work with most streaming services. It has 3 HDMI, Ethernet, WiFi, and Bluetooth. I don't think you can go wrong with this TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 9, 2022
BeakedRelic
5 out of 5 stars review

Perfect for gaming

[This review was collected as part of a promotion.] While this TV only has a 60hz refresh rate, the 4K picture quality is enough for me to ignore that face since my computer can't even handle high frames above that anyway. I also love how easy it is to connect non-samsung devices to it. Definitely a purchase I don't regret and I'll be keeping it for a very long time

Review from Samsung US
Helpful?603WXSAQV1T013869809408