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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 3,211-3,220 of 3,753 reviews
Oct 5, 2022
Reviewer name: Johncena
5 out of 5 stars
5 out of 5 stars review

Great TV we love it so far so good

[This review was collected as part of a promotion.] Great TV we love it so far so good picture quality is great and Bluetooth thank you so much loving it

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Reviewer name: Quinet
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] I use my tv for streaming and entertainment for my family and we're enjoying everything about the features

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 12, 2021
Reviewer name: Jash
5 out of 5 stars
5 out of 5 stars review

This TV has great geatures

[This review was collected as part of a promotion.] The app options are great! Samsung even has their own TV channels you can watch from. The picture quality is stupendous and I'm so happy with my purchase

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
Reviewer name: Blciii
4 out of 5 stars
4 out of 5 stars review

Should've got qled.

[This review was collected as part of a promotion.] Streaming is sometimes excellent and sometimes spotty. When i put it in Samsung 4k sample tv looks amazing.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 18, 2021
Reviewer name: Hxn786
4 out of 5 stars
4 out of 5 stars review

Good features

[This review was collected as part of a promotion.] The good thing about it. When you suddenly change your mood to play a game it automatically change Mode into Gaming mode

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 29, 2024
Reviewer name: theFATwaffleEATINGguy
5 out of 5 stars
5 out of 5 stars review

Most AMAZING TV I've ever owned

I have had this tv for three years now and it is the absolute best tv I've ever owned. The picture is still crisp and clear and just as perfect now as the day I bought it. The only thing it does that's "bad" if yu can even call it that, is that occasionally the volume doesn't work and I have to restart the system. But after three years, that's literally the only thing I can find "bad" on it. I wish I could rate it twenty stars! And no I'm not a bot and I'm not paid to say this. I just really fricken LOVE my tv and if you're in the market for one, you can't go wrong with a samsung tv.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Mar 9, 2022
Reviewer name: Cheech
3 out of 5 stars
3 out of 5 stars review

Great picture

Bought this 58" about a month ago. Everything about this is great except the sound will not sync with the video from any source. Every setting makes it less irritating,but cannot make it right. Had another samsung with the same problem. My LG Plasma does not have this problem running the same cable boxes, cables and firestick. This is a Samsung TV problem and it really sucks

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi Cheech, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Jun 16, 2022
Reviewer name: Love2shop
1 out of 5 stars
1 out of 5 stars review

Waste of Buy

[This review was collected as part of a promotion.] This tv came straight out the box and onto the table. It was never touched. Only could use a remote to operate and it didn't have no power button functions on it which was very odd. Right after the warranty expired it went out. The tv was only used for about a year and half never was on all the time or anything. Horrible buy.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Mar 4, 2022
Reviewer name: Toolman791
3 out of 5 stars
3 out of 5 stars review

Picture quality

the picture quality was underwhelming compared to the lower end samsung this unit replaced. it makes an annoying clicking noise wben you turn it off. this clicking probably wouldn't be all that bad if you weren't trying to go to sleep. like nails on a chalkboard it will upset you and you will get up and unplug it every night.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Toolman791, We appreciate you sharing your experience with the AU8000 TV. Your details regarding the image quality of your TV and clicking noise when powered off are important to us and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings and configure the TV settings to your taste with additional functions. Please know, Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, certain components within the TV may cause these temporary noises once powered off. This does not indicate a product malfunction. The TV is safe to use. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Mar 6, 2022
Reviewer name: AnotherSamsungFail
1 out of 5 stars
1 out of 5 stars review

Poor quality and app interfacing

Don't rely on it for reliably accessing any streaming apps without failing within 5 minutes and causing endless frustrations. Finally bought a Roku to avoid throwing this tv away and investing in a more reliable brand. As well, Samsung basically requires an account sign up to use the tv. Unnecessary and beyond frustrating to have so many loopholes just to watch tv

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi there, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.