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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 3,211-3,220 of 3,753 reviews
Sep 13, 2021
Jjiv
5 out of 5 stars review

Perfect 85in TV without spending crazy cash

[This review was collected as part of a promotion.] Great TV. Best way to get an 85in TV without spending a ton of money. I use mine heavily for gaming and the performance is always great.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 28, 2022
boopbop
5 out of 5 stars review

cool tv that's great to use

[This review was collected as part of a promotion.] Tv is great for viewing shows and playing games. clear and crisp image, able to connect with streaming services and external hardware easily. perfect for a small apartment

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 17, 2022
dwiffusa
5 out of 5 stars review

Great pictures and a great user experience

[This review was collected as part of a promotion.] From picture to remote to set up - this tv is a bargain and a joy. And that's not even mentioning the bonus of Samsung TV Plus!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Earthman
4 out of 5 stars review

This TV has what I need

[This review was collected as part of a promotion.] Samsung menu is easy to navigate and TV was easy to set up. Only complaint was the the ARC sound connection was not really functional with my Bose sound bar.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 28, 2021
Barbosa88
5 out of 5 stars review

A lot of smart features

[This review was collected as part of a promotion.] Mostly used for streaming. I love the fact that I can use my phone at the TV by using the Dex setting

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
Pookie21798
5 out of 5 stars review

Awesome picture

[This review was collected as part of a promotion.] We love our Samsung TV, we stream everything. We have regular TV through our Samsung, and we stream our prime straight through the TV so there is no need in a box. The picture is great, so clear.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Mar 4, 2022
Toolman791
3 out of 5 stars review

Picture quality

the picture quality was underwhelming compared to the lower end samsung this unit replaced. it makes an annoying clicking noise wben you turn it off. this clicking probably wouldn't be all that bad if you weren't trying to go to sleep. like nails on a chalkboard it will upset you and you will get up and unplug it every night.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Toolman791, We appreciate you sharing your experience with the AU8000 TV. Your details regarding the image quality of your TV and clicking noise when powered off are important to us and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings and configure the TV settings to your taste with additional functions. Please know, Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. Additionally, certain components within the TV may cause these temporary noises once powered off. This does not indicate a product malfunction. The TV is safe to use. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Jun 16, 2022
Love2shop
1 out of 5 stars review

Waste of Buy

[This review was collected as part of a promotion.] This tv came straight out the box and onto the table. It was never touched. Only could use a remote to operate and it didn't have no power button functions on it which was very odd. Right after the warranty expired it went out. The tv was only used for about a year and half never was on all the time or anything. Horrible buy.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 29, 2024
theFATwaffleEATINGguy
5 out of 5 stars review

Most AMAZING TV I've ever owned

I have had this tv for three years now and it is the absolute best tv I've ever owned. The picture is still crisp and clear and just as perfect now as the day I bought it. The only thing it does that's "bad" if yu can even call it that, is that occasionally the volume doesn't work and I have to restart the system. But after three years, that's literally the only thing I can find "bad" on it. I wish I could rate it twenty stars! And no I'm not a bot and I'm not paid to say this. I just really fricken LOVE my tv and if you're in the market for one, you can't go wrong with a samsung tv.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 14, 2021
Rick
2 out of 5 stars review

Picture

this tv is not backlit led it's side lit so the picture quality is poor from the side angles all my other tvs were backlit or plasma, even the cheaper version of this tv last year was a better tv ( back lit) plus there's no inputs for my equipment. it only accepts hdmi and usb

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Rick, We appreciate you sharing your experience with the new 2021 AU8000 Crystal UHD TV. Your details regarding the picture quality and inputs supported will be shared with our internal teams. You may want to try adjusting image settings to improve your picture. Please know, for optimal glare control to assist with off angle viewing, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer. Anti-reflection designed to minimize ambient light reflection is a feature in our QN85A series and higher. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. If adjusting image settings does not improve your picture, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions