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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,844 ratings3,758 reviews
  1. 5 stars73% (2,820)
  2. 4 stars17% (652)
  3. 3 stars4% (163)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 301-310 of 3,758 reviews
Jun 29, 2021
Reviewer name: Jim515151
5 out of 5 stars
5 out of 5 stars review

Excellent Product

[This review was collected as part of a promotion.] I never purchased a Samsung television until now. Before I purchased it, I did quite a bit of research. All the reviews were positive so I bit the bullet and purchased one. I think it was a great decision. I can't say enough about the enjoyment I get from watching this TV. The right choice was made!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
Reviewer name: QualityTV
5 out of 5 stars
5 out of 5 stars review

Quality Picture and Sound

[This review was collected as part of a promotion.] I use my Samsung TV to watch Netflix and Disney Plus before bed after a long day of work. The TV was easy to mount on the wall and provides quality picture and sound even when watching at a distance while lying down on the bed. I'm a fan of subtitles which are easily seen on this TV. I'm glad I decided to purchase this model.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 23, 2021
Reviewer name: Heartkiller
5 out of 5 stars
5 out of 5 stars review

Excellent tv but..

[This review was collected as part of a promotion.] It's an excellent tv but, I've never had so much trouble syncing a sound bar with a tv before. I ditched my vizio sound bar and bought a new Samsung one in hopes it would sync easier but, it didn't. Other than that the picture is amazing and the tv works great!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Heartkiller! Thank you for purchasing Samsung's AU8000 Crystal UHD TV and for sharing your review. Your experience connecting a soundbar to your new TV is important to us and will be shared with our product teams. We recommend using a wired connection rather than using Bluetooth. For the best sound quality and performance, connect your soundbar with a Digital Audio Out (Optical) or an HDMI (ARC) cable. HDMI is better if the only external device connected to your TV is your soundbar. Otherwise, Digital Audio Out is usually the better option, depending on your setup. However, if you prefer to connect using Bluetooth, please keep the following in mind: - Lip-sync errors may occur. - You can only pair one Bluetooth TV to a soundbar at a time. - The TV and Bluetooth device may disconnect, depending on the distance between them. You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround), or TV SoundConnect simultaneously. Electronic devices may cause radio interference and other issues. Devices that generate electromagnetic waves must be kept away from the soundbar, such as microwaves, wireless LAN devices, medical equipment, etc. A Bluetooth device may hum or malfunction: - When part of your body is in contact with the Bluetooth device or the TV. - When there are obstructions in between the TV and Bluetooth devices, such as a wall, corner, or office partitioning. The soundbar may not perform Bluetooth search or connection correctly under the following circumstances: - If there is a strong electrical field around the soundbar. - If several Bluetooth devices are simultaneously paired with the soundbar. Should you ever have questions or need help, please call us at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jan 18, 2023
Reviewer name: Nope
1 out of 5 stars
1 out of 5 stars review

Sucks

This is the 1st Samsung TV that I have purchased and it will be the last! Your remote sucks - is has no keypad for typing in numbers for TV channels. I don't appreciate having to fumble around on screen to find what I'm looking for. I have owned Visio TV's for the past 5-10 years and have never had any issues plus their remotes are great. VERY DISAPPOINTED IN THIS SAMSUNG TV!!!!!!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi there, We appreciate your feedback on the Samsung AU8000 TV remote control. Please know that the Samsung TV can be programmed to work with other remotes if you prefer. We also have the SmartThings App, which you can download on your phone, which enables you to use your phone as a remote. To learn the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 under Crystal UHD TVs > A Model Lineup. I hope this helps. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 4, 2021
Reviewer name: Pebbles1975
5 out of 5 stars
5 out of 5 stars review

I love the clarity

[This review was collected as part of a promotion.] I love my television I actually have samsung electronics washer dryer fridge phone and watch I love that I can connect all products to my phone, my television have the features that would notify me when my fridge is left open and it also let's me know when it was open and shut, my television was easy to set up and easy to get to my apps I think I'm set for a whole before I upgrade to another samsung television, thank samsung for amazing products

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Reviewer name: Builtforlife
5 out of 5 stars
5 out of 5 stars review

Samsung line of great products

[This review was collected as part of a promotion.] I use this unit in the bedroom it fits perfectly, not overwhelming and not lost in the room. Can be seen at any angle with a clear picture and great performance. It has yet to misconnect with the wifi and I'm sure the hard wire feature could only be better. But I haven't needed to do that. The setup was easy, and gave complete on screen instructions. Very easy to use with a simple remote you can do everything in the onscreen menu. The performance was so good I got a second tv for my sons room he loves it for playing games or to mirror his PC to it and even that was easy. From a loyal customer A+ All around great job Samsung

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 17, 2022
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

LOVE the TV! Remote? Not so much.

i love the clarity and quality of the tv, and all of it's feature. super clear picture, streaming images. but, i hate the remote. i would love to have a remote with a number keypad rather than the scrolling for numbers approach. as it is, i use a different remote to enter and change channels.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Reviewer name: NobleLady
5 out of 5 stars
5 out of 5 stars review

Absolutely love it

[This review was collected as part of a promotion.] Crystal clear picture with vivid colors. Great sound from the speakers. Smart television with voice control remote. We stream all the time for entertainment so purchasing a smart-tv was a requirement when we purchase televisions. I love Samsung products. I am always satisfied with the quality of their products. The price of this television was great. However, I would have still purchased the television if I had to pay more. My next television, which I intend to make within two months will be a Samsung.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 25, 2022
Reviewer name: ButtonEnvy
4 out of 5 stars
4 out of 5 stars review

Love this TV. There are some minor issues.

[This review was collected as part of a promotion.] The only issue that I have with the TV is that I wish that the interface was different. It's hard to tell what app you're on because they're so small and even when you're on it it doesn't enlarge that much. When I think I'm watching Netflix it winds up being Hulu. Secondly the remote control the buttons and they're so small and there are so many that it's hard to figure out how to use it without actually having to look sometimes I like to watch a movie in the dark but it's hard when you can't see the buttons deposit to go get popcorn

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 21, 2021
Reviewer name: Shaq
5 out of 5 stars
5 out of 5 stars review

How I love this TV

[This review was collected as part of a promotion.] I love that I get my voice assistance Plus the compatibility with my Xbox series X is fantastic. The instant connectivity that I get with my phone and tablet has been the best experience I've had. Being able to do Dex wireless has been a life saver as I like to switch up with work and Xbox whenever I need to on the fly. Best tv I've had in years

Review from Samsung US
Helpful?603WXSAQV1T013869809408