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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 291-300 of 3,753 reviews
May 31, 2022
Reviewer name: Superdave
5 out of 5 stars
5 out of 5 stars review

Great picture and features!

[This review was collected as part of a promotion.] First off, I love how easy it was to set the TV up. Owning a Samsung phone made it crazy easy. The smart features are great. I was able to get all my streaming apps up and running in minutes. I also like not having to hook up my Roku. It's also cool how you can link the TV to Alexa. She's able to turn the TV on and off depending on what routine I call out. Very cool!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 1, 2022
Reviewer name: Shock3
4 out of 5 stars
4 out of 5 stars review

Good features. Smooth performance.

[This review was collected as part of a promotion.] I use my tv in my room every night. It has great features and a lot of apps you can install. The performance is very smooth and the interface is very intuitive. Easy setup and frequent systems updates. Image quality is good and the picture processing also good. Only issue are the blacks are not so deep, but is ok you got what you paid for. The sound is clear enough, but I believe samsung can do better audio quality even this models. The sound is far behind the competition.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 27, 2022
Reviewer name: jstone
4 out of 5 stars
4 out of 5 stars review

Love this TV! With a Few Exceptions

[This review was collected as part of a promotion.] I trust Samsung, they're the only brand that I will buy solely on the name. This is my first Smart TV, as the last Samsung TV I had lasted me 10 years, through College even. The display is beautiful, but the blacks can be a little too much. Which makes watching any film with a dark scene almost impossible to see. The sound is fantastic, though I'd like a few more options for connections in the back for various sound options. Love that I don't need a Roku anymore, though occasionally the WiFi will disconnect and I have to unplug the TV in order to get the WiFi connection to reconnect. Don't let any of those negatives deter you, Samsung makes solid products, I just need to get with the times. I'm 31 and refuse to let go of my vintage receiver/speakers. The newer TVs don't have the right connections for that stuff. Haha! Anyway, solid product, no regrets.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 4, 2022
Reviewer name: achunt2143
5 out of 5 stars
5 out of 5 stars review

Excellent Bedroom TV

[This review was collected as part of a promotion.] This TV is excellent for use in a bedroom where you want good picture quality but aren't looking to shove your fancy TV in a bedroom. The colors are excellent and picture quality is spot on. I've had mine for roughly a year and it is excellent. The software is decent, but the picture quality far makes up for it. If QLED or OLED is not in the budget, this is your best bet.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 29, 2021
Reviewer name: CrossrdsCMG
5 out of 5 stars
5 out of 5 stars review

Bang for your buck

[This review was collected as part of a promotion.] I use it to stream, Play games, and Pc work. It has work great in all those instances. Yes it is only a 60hz panel, but I didn't pay over 1000 for it. Like comparable Gaming monitors in this realm. I would love to see Samsung Get the q70t into a 43" size and then I may upgrade. Most games I play are 60 fps games, I am on console. I am slowly moving into the Pc gaming world and I will upgrade then. Most likely another Samsung. I do wish the 21' tv's had MLB app on it. So that is disappointing.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 8, 2022
Reviewer name: NANA51
5 out of 5 stars
5 out of 5 stars review

THIS PRODUCT HAS GREAT FREATURES.

[This review was collected as part of a promotion.] I received my samsung tv for Christmas in 2021 from my children. The picture is very clear and there are many features to enjoy. The Samsung Plus TV has many channels to watch. There are some programs I do not like but for the most part I have found many I do. Netflix and other channels are available and that is a plus for this TV. Mounting on the wall above my fireplace created extra space in my livingroom for added comfort and more seating room. I am so thankful for my TV and all the joy it has brought me over the past several months.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 16, 2021
Reviewer name: Raymond
5 out of 5 stars
5 out of 5 stars review

Samsung are made of quality

[This review was collected as part of a promotion.] I've owned my Samsung HDTV for many years. The color and picture quality haven't changed. I own 2 Samsung HDTV. One is a smart TV. I've never had any trouble with either of them. When I plan to purchase my next HDTV will be a Samsung. Our family own other Samsung products also.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Mar 10, 2022
Reviewer name: Zaraforty
3 out of 5 stars
3 out of 5 stars review

Doesn't measure up to other Samsung tvs I own

sound is very poor. need to turn up to half volume before it's within a normal range. compared to other samsung tvs that are the same at a quarter. very thin, tinny sound. the voice remote is usekess. i have google assist. you cant change channels with it and there's no keypad to do so manually. it lacks the capabilities of an xfibity voice remote significantly edge lit picture quality is poor.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Zaraforty, We appreciate you sharing your detailed review regarding the sound quality and voice assistant control. One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again. We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare. You may also want to select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode If there is anything else we can do to improve your experience with your new Crystal UHD TV, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Sep 25, 2021
Reviewer name: Empowered
5 out of 5 stars
5 out of 5 stars review

Product has great features.

[This review was collected as part of a promotion.] I especially enjoy the Samsung TV Plus. There's over 100 movies that are featured that's installed. I don't have a cable network, so it's nice to having the streaming capability. TV, demonstrates a beautiful picture and color. Excellent choice and price point. Good job Samsung!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 5, 2021
Reviewer name: Damon
3 out of 5 stars
3 out of 5 stars review

It's a really good TV

[This review was collected as part of a promotion.] It connects to Internet games television very well But my picture shows dark sometimes it's real clear Sound is beautiful I really love my TV wish I had the money to buy another one is there any kind of way that we could swap out let me know... Samsung is the best Samsung is the best

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Damon, Thank you for purchasing Samsung's 2021 AU8000 Crystal UHD TV and for sharing your review. If you are uncomfortable with the default brightness settings, you can customize the brightness level between 0 – 50 to your preference. Go to Home > Settings > Picture > Expert Settings > Brightness. You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices: 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions