Roku has the potential to be amazing. Unfortunately The Roku and my cable streaming service have a compatibility issue. I’m now on my 3rd Roku. The first one had a memory issue and I replaced it pretty quickly. The second one kept turning off with some unknown issue and it also did not want to open the app. This one doesn’t want to open the streaming app most of the time either. If you could fix your reliability you would have an amazing product at a great price.

I’ve had a Roku premier for any years and loved it. My husband gifted me a Roku streaming stick for Christmas this year. It’s horrible. It’s unresponsive most of the time. I usually end up using the remote on my phone more than the actual remote as it’s unresponsive. It’s extremely slow to load apps. If it turns itself off because its idol for too long (we leave the tv on for the dogs when we aren’t home), it doesn’t automatically connect to the wifi when it’s turned back on later. However, if we stop watching tv and turn it off, it will still be connected to the wifi when we turn it on later. It’s very annoying to have to set up the wifi connection each time. Also, the volume needs to be turned up much higher than if we weren’t using the Roku. I’ve tried different shows on different apps, and the volume is still very low using the Roku streaming stick.

When I received my Roku player, the volume button was defective. I wasted almost an hour online with an uneducated, condescending agent. I was promised that they would send a new remote, and a email follow up. NEITHER of those things happened! GARBAGE product! Garbage Customer Service! AVOID THIS COMPANY!

The new sticks were to replace the original streaming stick, I purchased 3. The ones that replaced the stick on an older Samsung tv did not control the sound, had to go back to the original. The other two replaced one on a Panasonic and the other replaced one on a Sony tv. There were no installation problems.

I've been using this for about two months and had no real major issues except for a couple of freeze ups. I am plugged in directly so that's not the problem. However now a new problem has occurred, I am getting kicked out of my Peacock App and getting sent back to the home screen when I pause a movie. This problem is intermittent but it is very frustrating, I have tried clearing the cache by resetting my Internet connection but it still happens intermittently. Other than that it's pretty good.

Love Roku 4k streaming stick.. so much faster when running apps even in places my wifi normally don't get good signal also very easy to set up. All I had to do was type on my tv model so the remote would sync with my tv the rest they pretty much do for you and I just got the Roku oon tv great quality so happy I got these

I would not recommend any Roku device. I would go with Apple or Amazon stick Very, very poor Customer Service I got charged for a full yearly subscription! I called Customer Service about this, and they refused to issue me a refund when I explained to them that it did not ask me if I wanted to subscribe to the annual subscription they still would not issue me a refund so I I had to call my credit card company and open a dispute case on this charge! I would not recommend this company or their devices!

We purchased a streaming stick 4k a month ago when we “cut the cable.” Our ISP offered YouTubeTV and we chose Roku as our remote system to select our streaming apps and to control YouTube TV. I was pleased with our choice and my wife quickly learned to use the new system. We still are not proficient in selecting channels to watch or to record for future use. We liked our simple cable box but as a 70 year old couple, our grandchildren are helping us to move into the 21st century!

GOOD PRODUCT, 4 VS 5 STARS BECAUSE THIS IS ABOUT THE THIRD TIME I PURCHASE THIS PRODUCT, AFTER A FEW MONTHS IT APPEARS TO SLOW DOWN IN SYSTEM, FREQUENTLY OVERHEATS. MIGHT HAVE TO DO SOMETHING WITH CERTAIN STREAMING CHANNELS BECAUSE OVERHEATING IS NOT UNIVERSAL

I have two Roku streaming devices and like them very much. I think they are much better than the smart tv app streaming applications. I have never paid for streaming movies and the Roku provides me with a very diverse category of free movies with ads—which I don’t mind.