This is my third 4K stick and 4th Roku device. I had begun having network connection and remote-control issues with my previous stick model 3810 and decided a newer model might fix the problem. It didn't, frequently I have to go to connection settings to start the connection to the Wi-Fi router. Nothing has changed in regards to my Wi-Fi router or TV in the past 4 years and previous devices worked fine. Then I dived into Roku support first with chat which was a disaster and then via phone with mixed results and still no solution. First line chat support clearly doesn't know what they are talking about and phone support is only moderately better. The last suggested solution is they are sending out a HDMI extension cable claiming it should help improve reception. This, despite the fact that according to the data from the device it has an excellent signal from the router which is 10' or less away from the Roku device. Since I can't get over the air TV or cable leaves me with only a few choices and according to reviews Roku is the best option.

I would like to see the remote have an option for a programmable key, or two. Similar to the Fire Stick Pro so when your system starts you can push that key and go to your favorite app. I know the Netflix, Paramount, Apple TV are there but having a key to address your favorite would be great.

I’ve had a Roku premier for any years and loved it. My husband gifted me a Roku streaming stick for Christmas this year. It’s horrible. It’s unresponsive most of the time. I usually end up using the remote on my phone more than the actual remote as it’s unresponsive. It’s extremely slow to load apps. If it turns itself off because its idol for too long (we leave the tv on for the dogs when we aren’t home), it doesn’t automatically connect to the wifi when it’s turned back on later. However, if we stop watching tv and turn it off, it will still be connected to the wifi when we turn it on later. It’s very annoying to have to set up the wifi connection each time. Also, the volume needs to be turned up much higher than if we weren’t using the Roku. I’ve tried different shows on different apps, and the volume is still very low using the Roku streaming stick.

I wasn't sure I'd like using Roku all the time, but I do. There seems to be much more available then I had initially thought. One suggestion on the remote is to have it be a touch bigger & a bit of light within to see the buttons easier when watching in a lower lit room.

I have had Roku TVs and devices for more than 11 years. During that time I have been extremely happy with the devices. Until... In 2022 I bought three new 4K streaming Sticks. The devices themselves work but the remotes are awful! At least Once a week I have to reset the remotes. When they "die" they can only turn the TV on and operate the volume. I have to restart the streaming stick and go through the process of either pressing the button under in the battery compartment and waiting five seconds. Or, resetting the device completely and Going to the webpage to choose apps again, yadda yadda. After the 10 minutes it takes for this process, it rearranges the order in which you have your apps which is a pain! It probably takes another 10 minutes every time I have to reset the remote. Ugh! While I love the device, seriously, do something about the remote Roku!

Purchased over the summer. Worked well at first. Then it started to freeze up or wouldn't connect to the internet. I contacted Roku. They tried multiple things. Didn't work. Said it was an issue with the programming. Sent me a replacement. It's not working either.

When my remote control was acting up on my new roku. I'm my old roku. I call customer service and I got ahold of the tech that was so nice and so grateful that he sent me a roku box for free and I've been with roku all the time, I won't go back to no Comcast or cable. I love roku. I just pay for internet. And I got all my little channels. And roko is adding new channels every day and I'm just enjoying my roku. The technician told me for being a good customer for roku.I said I don't want to go nowhere else.I'm gonna even buy me another roku TV.I love roku.Thanks a lot you made my day

Installs in seconds. Download the apps you want and go! BTW you can type in your search or use the voice search for a much easier search. Use the volume control and you can set aside extra controls. This is a true one for all device. Hey .. you have to love the selections of show/movies that are available through Roku … subscription or free ones controlled on one device!!!

This is now our 4th ROKU Streaming Stick 4k. I can't say enough about this device. The ease of setting up, the quality of the device, The voice search feature is a fantastic bonus. The incredible variety of streaming channels available and the fact that it is all free! Sure, you can also subscribe to various streaming services with your ROKU Streaming Stick 4k but with the hundreds of free choices available it isn't necessary.

I bought this several weeks ago. I use it mainly to stream MLB network. Virtually every time the game goes to a commercial break, the app freezes. I have to hit the home button and reload the app. Very annoying. I have spoken with MLB support and Roku support. Each blames the other. This is known problem if you search the internet. Many folks are having the same problem but it has not been addressed.