This is my third 4K stick and 4th Roku device. I had begun having network connection and remote-control issues with my previous stick model 3810 and decided a newer model might fix the problem. It didn't, frequently I have to go to connection settings to start the connection to the Wi-Fi router. Nothing has changed in regards to my Wi-Fi router or TV in the past 4 years and previous devices worked fine. Then I dived into Roku support first with chat which was a disaster and then via phone with mixed results and still no solution. First line chat support clearly doesn't know what they are talking about and phone support is only moderately better. The last suggested solution is they are sending out a HDMI extension cable claiming it should help improve reception. This, despite the fact that according to the data from the device it has an excellent signal from the router which is 10' or less away from the Roku device. Since I can't get over the air TV or cable leaves me with only a few choices and according to reviews Roku is the best option.

I have had this device with three other Rokus and cannot get a good sound out of any of them. Especially the voice does not project cleanly. Roku needs to learn how to improve the voice frequency range, which is only a few hundred hertz. Any decent audio engineer can solve this very simple technical problem.

An old plasma set, with great picture yet, got extended life with the Roku Streaming Stick 4K. I was really pleased with the results. Remote is erratic a few times but it seems to be due to using the tv's USB to power the stick. Nothing to be worried about as cell phone app is fabulous.

I've been a Roku customer and fan since 2011. In my opinion, they've consistently had the most intuitive interface and best all around products of all streaming hardware and software I've seen or used. My new Streaming Stick is living up to the high expectations I have for any Roku product.

I bought this a year ago. Lately, it’s started to freeze and restart Roku on my tv. There is no red light on the streaming player. The wi-fi receiver is not located near exposed input ports or resting on other electronic devices. Also, my wi-fi signal is strong—the tv is only a few feet from my router. Roku has no tech support phone, and the instructions that come with the Stick have no troubleshooting information. I wasted my money. I do not recommend this product.

I bought this 2 weeks ago and love it. I didn't know there was so much free tv and movies. There are so many apps that you can add to watch just about anything and everything. You do have commercials, just like regular tv, but all the content you would ever want at you finger tip. Why would anyone pay for tv/movie channels?

Bought this approximately 5 weeks ago.Extremely easy to set up.Very user friendly.Easy to navigate through the many features.Impressed with the many programs that are available for viewing.The few times that I was having with technical issues,the support staff was very good in helping me resolve my issues.

We are a Roku household getting rid of our cable company's set top boxes in favor of using Roku to access our cable company's services and other streaming products. All four of our TV's use a Roku Streaming Stick. The Roku team constantly innovates, a great example is the introduction of Photo Streams which we use to create a photo montage of our memorable vacations.

Both our 10 year old smart TVs were suddenly incompatible with Netflix; I bought two Rokus and they were straightforward to install and provided a single place to have all our various subscriptions (Paramount, Prime, Netflix, Peacock) in one place, plus some great programming in the Roku and other free channels! Love the fact that the Roku remote took over from our older, larger and clunkier remotes and reduced two different remotes to one! All in all, very happy - thank you Roku!

ROKU offers a large variety of tv shows and movies! I've even been able to deactivate two of my cable modems! I'm thinking of purchasing a 3rd ROKU! At least give it a try! That's what I did, and depending on your streaming needs, you won't be disappointed!