Thank you for purchasing the Yard Force 21" Self-Propelled Mower. I am sorry that you are having issues with your mower and it has stopped working. We would like to understand what is going on with your mower and offer a solution. Please contact our customer service team so we can work on a resolution for you. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

Thank you for purchasing the Yard Force 21" Self-Propelled Mower. I am sorry the self-propelled function on your mower stopped working properly. Please contact our customer service team so we can better understand your issue and create a solution for you. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

We're sorry to read your comment about the YF22-3N1SPVS-SC mower. The speed is set to the standard set by OPEI (Outdoor Power Equipment Institute). This speed is determined to be the best speed for the walking pace of the average person operating a walk-behind mower in the US. Each person has a different walking pace based on their normal stride and preference of the speed they walk.

We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force