Customer reviews for Yard Force 21" Self-Propelled RWD Walk Behind Mower with Vertical Storage Technology forMember photos









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Verified Purchase
Good Mower - sticking with gas power for now
I find this a good lawn mower for our 1/2 acre lot with lots of trees and hills. It has enough power, is fairly light, is well thought out and executed, and the self propelled feature is solid. Returned a Greenworks electric mower for it’s for lack of sufficient power for tall/thick grass and probably also for mulching leaves in the fall.
Verified Purchase
Bought Two
I bought myself one last summer, and it cut my mowing time in half. I bought a second one this year for my son. It is easy to assemble, the power of the self propelled feature, the adjustable wheel height and 12 inch wheels make hills easy to mow. I saw many reviews about the speed of the self propelled being to fast, it does not really adjust, however, adjusting the height of the wheel and depending on the length of the grass, the mower speed did vary a bit. The propelling feature operates separately from the engine it is easy to disengage the power to the drive quickly. Bonus for ordering online from Sam's, with my premium membership, free delivery to a small town not to close to a club.
Verified Purchase
Great lawn mower!!
I have owned several lawnmowers over the years, and they are always difficult to start, especially at the beginning of the season after sitting a long time. This one arrived, I put the handle on, added oil and gas, and with one pull, it cranked! It cranks on the first pull every time. I love it!.
Verified Purchase
Mostly positive, some negative
Overall, I like this mower…..mostly. There are a few negatives though. The major negative is the mowing height. For scalping, the lowest height setting is so low you’ll be plowing dirt and the self propel isn’t powerful enough to pull it through. So expect to get stuck on the lowest setting. There is a large difference between 1 and 2. There needs to be a 1 1/2 or something. I usually mow at a two and it gives just enough height for me. The other settings are way too high unless you want fairly tall grass even after mowing. The other negative is the real wheel drive. It is extremely slow. I’m used to a faster pace when mowing. Only two negatives and now on to the positives and there are quite a few! This mower is lightweight. This kind of counter balances the slow self propel speed. It’s super easy to just push it. I can push it for my whole yard with minimal effort. I have a lot of very thick grass in our backyard so I do bag frequently. This mower bags really well. Doesn’t leave a lot of residual grass. The height adjustment is awesome. One easy to adjust lever for all four wheels. I like that feature. Finally the engine. It is really strong. I haven’t had it bog down at all. It always has started on the first pull and it’s a pretty easy pull at that. This was purchased toward the end of the mowing season so I did get it at a markdown. At $250 it was far cheaper than anything you could get a Home Depot or Lowe’s. Worth it!
Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed most aspects of our product. We are sorry to hear about the negative experience you had with the rear wheel drive, and we appreciate your feedback. We take customer feedback very seriously and will use your comments to improve our product and ensure a better experience for all our customers in the future. If you have any further feedback or concerns, please don't hesitate to reach out to us. Thank you for your support and for helping us continue to grow and improve.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force
Verified Purchase
Defect
Delivery was delayed over a week, and when it finally arrived it has a defect. At 3 of the 4 heights the left front wheel hits the deck, causing resistance. With all the hassle of getting it, I opted to just carve a notch in the deck. Otherwise, it starts easily and cuts well.
We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force
Verified Purchase
Some good some bad.
Good: Good price, I purchased on sale. Mower was easy to assemble and started on first pull. Liked the no oil change feature and ease of height adjustment. Bad: Mower has no variable speed which makes it way too slow. Control levers are too far apart making it difficult to control with one hand. Mower did pull to the right and had to constantly adjust. For some reason I couldn’t get a true 22”cut and had to mow over about two inches of my last pass. Would not recommend.
Thank you for purchasing the 21" Yard Force Self-Propelled Mower. I am sorry that the mower did not meet your expectation. I do appreciate your honest feedback and we will take these points into consideration when developing future products.
Verified Purchase
Terrible flaw design product
When I received my mower, I noticed that the top of the box was taped along one edge making me think the mower had probably been previously returned and now reshipped to me. Order was shipped incomplete. Was missing lower bar handle so could not assemble mower. Called yard force and told them the problem. They said I would receive an email in one to two days. Four days passed and no email. I called customer service and told them. The representative was very rude and said it had only been one day since I had received the mower and I needed to be more patient. I said it had been four days and I had been patient. I never heard back from them. I received the needed part a little over a week later. After putting the mower together I discovered it had some major design flaws. I could not adjust the height of the deck because it was scrubbing against one of the front wheels and it could not roll. Further inspection of that wheel revealed the rod to the wheel was bent out of shape. Also the design of the handle bar was flawed. I could not tighten the upper and lower bars together enough to keep the assembly from slipping making it impossible to safely use it. At this point I returned the mower to Sams Club without any problem in getting my purchase price refunded.
We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force
Verified Purchase
Not happy.
Purchased this mower from Sam's Club online. It was shipped to our home and upon arrival we attepted to assemble it. A quick check of the box contents against the parts list revealed that the lower handle was not present. Three phone calls and three weeks later the missing part finally arrived and the assembly was completed at last. Alas, the handle does not lock into place for mowing, it still moves up and down. Perhaps another missing part we don't know about?
Please reach out to our customer service team so we can address your concerns with the handle.In the Quick Start guide the assemble instructions includes a part diagram that should assist locating missing parts.Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force
Verified Purchase
This thing is junk.
I ordered this mower online, for home delivery. It was supposed to be delivered in 3 days, but it took over a week. After putting it together, I mowed for about 5 minutes and I shut it down for a couple of minutes to talk to a neighbor, when I tried to re start it, it wouldn't start, after cooling completely down it started again and I finished mowing, I shut the mower off and tried re start it and it wouldn't start, I had to wait for it to cool completely down again before it would start. Needless to say I returned it, Sam's took it back and said that there have been alot of them returned.
Verified Purchase
Not for me
Very jerky and clumsy to operate. When I would try to rotate on the back wheels for a change in direction it would rear up and accelerate. Very little propulsion going up moderate hills. Holding 3 bars in hand at once is not practical for me. My back hurt the day after I used for an hour, returned it.
Thank you for purchasing our 21" Self-Propelled Mower. I am sorry you were not satisfied with the performance of the mower. I hope you were able to find a mower that met your needs.