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Customer reviews for Yard Force 21" Self-Propelled RWD Walk Behind Mower with Vertical Storage Technology for
Yard Force 21" Self-Propelled RWD Walk Behind Mower with Vertical Storage Technology
3.8 out of 5 stars
stars
1,073 ratings565 reviews
  1. 5 stars55% (585)
  2. 4 stars13% (144)
  3. 3 stars8% (82)
  4. 2 stars7% (74)
  5. 1 star18% (188)

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Showing 241-250 of 565 reviews
Jun 20, 2022
Reviewer name: Richard
1 out of 5 stars
1 out of 5 stars review

Wish I had not bought this mower

The engine is under powered. Self propelled mode is slow and direct drive, does'tt disengage quickly and causes the mower to run into things like your pop up irrigation sprinklers. The ergonomics of the engine and self-propelled bars are horrible. Can you say carpel tunnel syndrome. I wish I could return it and buy something better. I don't recommend anyone to buy this product.

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Sep 29, 2023
Reviewer name: Vib
1 out of 5 stars
1 out of 5 stars review

Worst Service Experience

If something breaks there is no service even under warranty, they don't even know about their service centers. Their replacement part also not available in the market so you can not fix by yourself as well. My mover self propel control cable (1003007001 cable) broke and they do not have a replacement cable for last 5 months. They won't even send the part directly to you. Buying this product is just waste of time and money.

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reply from Yard Force

We are sorry to hear that you had a negative experience with our product. Thank you for bringing this to our attention. Please feel free to reach out to our customer service if you need support. We have a network of independent dealers who will service the mower.Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) -Yard Force

Sep 28, 2023
Reviewer name: Grassmowlawner
2 out of 5 stars
2 out of 5 stars review

Be very cautious

I bought this mower almost exactly 2 years ago, and it ran great every time I've used it up until last Friday. Out of nowhere now, when I try to start it, it fires right up for 3 seconds, then shuts off. It sounds like the governor settings are different or something as well. I've got a new air filter, a new spark plug, fresh gas that's been treated and lubed up, and cleaned all the linkages, but nothing has helped. I'm going to try to drain the gas tank and spray clean everything one more time.

Helpful?3V7ONPC9GXFE13869459965
reply from Yard Force

We are sorry to hear that you had a negative experience with our product with the Briggs and Stratton Engine. Thank you for bringing this to our attention. Please feel free to reach out to our customer service if you need support. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) -Yard Force

Jun 12, 2023
Reviewer name: Ann K
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn’t work

Price was great but right out of the box the self-propelled feature didn’t work properly. It kept starting then stopping, forcing you to push the mower. We’ve had several self propelled mowers over the years but we’ve never seen something like this happen. We returned it.

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Mar 20, 2025
Reviewer name: Henrymoore1153
2 out of 5 stars
2 out of 5 stars review

Poorly designed mower and no replacement parts

This is a powerful lawnmower that cuts well but it has a MAJOR design flaw. The gas cap will not stay locked while the mower is cutting and I eventually lost the cap after the mower chewed it up. I now have a mower that does not have a gas cap, making it useless. This problem should never have happened but the cheap design made it possible and I I don't have a contact number to reorder another defective cap.

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reply from Yard Force

I apologize that you had an issue with the gas cap on our Yard Force 21" Gas Lawn Mower. I know it can be frustrating to have a new piece of equipment not work properly. Please contact our customer service team (see contact info below) and we will send you a new gas cap. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

May 7, 2025
Reviewer name: Ken
3 out of 5 stars
3 out of 5 stars review

Do not buy unless you are a muscle man

Would not recommend. Grass catcher bag difficult to remove and replace. Does not start on the first pull as advertised do to auto choke feature. Hard to pull rope start. Must run on lowest speed and jerks as front drive wheels bounce when forward activated. Very heavy making it difficult to cut tight spaces. Speed lever hard to adjust.

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reply from Yard Force

Thank you for purchasing the Yard Force 21" Self-Propelled Mower. I am sorry that you were not satisfied with the performance of the mower. If there is anything our customer service team can do to help your situation please give us a call. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

Aug 22, 2023
Reviewer name: TX FL
1 out of 5 stars
1 out of 5 stars review

Junk mower 1 year old

I bought this May 23,2022. It did good the first mowing season. The end of the season we ran the gas out of the mower and stored it. Replaced the air filter, spark plug and mowed 1 time. Now it starts runs for maybe 20 seconds and dies. The 2 year warranty is a joke. They want you to pay the shipping charges to send it back to them. No one works on them where I live. So it is junk.

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reply from Yard Force

We are sorry to hear that you had a negative experience with our product. Thank you for bringing this to our attention. We do offer services in most local markets. There is a Briggs and Stratton service network we use to support our aftersales.Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) -Yard Force

Jun 6, 2023
Reviewer name: Brian
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Engined stopped working during first use

Literally stopped working after about 30 minutes of use on a mostly flat yard and normal Bermuda grass. I bought the mower about 3 weeks prior and it started up just fine. Everything seemed ok then all of a sudden it sputtered and shut off like it was out of gas. Full tank of gas. Attempted to restart and the cord didnt engage on the engine. It just spun and retracted several times. It finally engaged and turned the engine but this time there was a lot of resistance and kind of a grinding feeling. Took it back to Sams the next day with no issues. Just had to empty the gas can. Would definitely not recommended. I immediately left Sams and went to Lowes and bought a Honda. Much better decision. You get what you pay for!

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Sep 15, 2022
Reviewer name: Bushmaster
1 out of 5 stars
1 out of 5 stars review

RWD broke after using 3 times,Bad Customer Service

RWD broke after using the mower three times. Merotec gave me a list of repair shops in my area for repair. I delivered the mower in June to the repair shop. It is now the middle of Sept. and the repair shop is still waiting on parts from Merotec to repair my mower.

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reply from Yard Force

We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force

Jun 22, 2023
Reviewer name: Ash
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lawnmower

It’s great lawn mower used for 3 month now

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