Customer reviews for Yard Force 21" Self-Propelled RWD Walk Behind Mower with Vertical Storage Technology

Apr 28, 2025

tony

1 out of 5 stars review

Junk

I bought this mower i used it 30 minutes now it won't start yes there is fresh gas in it. Dont buy i bought it 2 yrs ago wo i cant return it . This was my first time mowing with it.

Helpful?

reply from Yard Force

Thank you for purchasing the Yard Force 21" Self-Propelled Mower. I apologize that you are having issue getting your mower to crank. We would love to be able to assist you with this issue and help you get your mower running. Please contact our customer service team and walk them through what you are experiencing. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

Apr 30, 2025

brutal

1 out of 5 stars review

Do not buy

It states that they will fix if it doesnt start in two tries that they will fix for free. I reached out to the company and got a you need to contact a 3rd party. It wont start after 6 months. So good luck

Helpful?

reply from Yard Force

Thank you for purchasing the Yard Force 21" Self-Propelled Mower. I am sorry to hear that you are having issues getting your mower to start. I also apologize that you had a poor experience with customer service. We would like the opportunity to fix this issue for you. Please contact our customer service group and give them code 0501202521SP. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

Apr 24, 2024

Paul

3 out of 5 stars review

Like this mower

Like this mower . I have had this mower for 3 years, I like the way it stores upright , I like that you never have to change the oil. But I do agree with some of the reviews that say the self propell speed is way way way to fast.

Helpful?

Feb 14, 2023

Dave

3 out of 5 stars review

After two seasons quit running

For Briggs and Stratton, its a poor engine. After two years, emptying after season, no ethanol in gas, it would start and immediately die. Fortunately, Sams club was great, they took it back no questions asked. Loved their return policy.

Helpful?

Mar 16, 2025

DadReviews

1 out of 5 stars review

Avoid this Junk at all costs.

Does not start out of box. Obviously i followed the instructions to the letter. Full of oil and fresh gas. Tried two brand new spark plugs. Returned and got another mower. Same issue. Low quality garbage. Will be shopping elsewhere.

Helpful?

reply from Yard Force

I apologize for the issues you are having with our 21" mower and the inconvenience it has caused. It can be frustrating to have a brand new product not work out of the packaging. Please give us an opportunity to solve this issue for you by contacting our customer care team. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

May 30, 2022

Phil5791

4 out of 5 stars review

Self propelled issue

I really like this mower, but the spring that keeps tension on the self drive belt came off and it is somewhere in my lawn. Thus far I haven't been able to find a replacement.

Helpful?

reply from Supplier Response

Hi Phil - thanks for taking time to post your review and comments. We're sorry to read about your situation with the spring. Please contact the Yard Force Customer Care Center based in Atlanta at 866-902-9690 or support@merotecusa.com. We'll open a warranty ticket and get a new spring shipped to you quickly.

Jan 11, 2023

tx buyer

1 out of 5 stars review

broken

Purchased in June 2022, it already broken, coil that retracts the stater rope has broken, just don’t like this mower, I have knee problems, self propelled is just to fast , no way to adjust walking speed.

Helpful?

reply from Yard Force

We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force

Mar 24, 2023

Disappointed

2 out of 5 stars review

Plastic parts for self-propelled pulley broke

Used the mower for one season and it ran great until the plastic pulley on the self-propelled gearbox broke/melted. No replacement part to be found, even on the manufacturer's website. Very disappointed.

Helpful?

reply from Yard Force

We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force

Oct 5, 2022

sam

1 out of 5 stars review

Disappointed

It has not been even two years, lightly used and it would not start. I will try fixing it under warranty, nut I am not quite hopeful after calling manufacture's dealer. I will NOT RECOMMED it.

Helpful?

reply from Yard Force

We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force

Jul 15, 2024

Reb Cheramie

1 out of 5 stars review

Verified Purchase

Lemon

This lawn mower i ever owned. I. Used it twice. It would stop while cuttting grass. Then had to wait 30 to 40 minutes before it would start again. When i came to use it again it would not start.

Helpful?

reply from Yard Force

Hello, we are so sorry to hear about your experience. Please contact us toll free (866) 902-9690 so we can better assist you as we are not able to determine the exact cause of your issues by the review.

Member photos

Junk

Do not buy

Like this mower

After two seasons quit running

Avoid this Junk at all costs.

Self propelled issue

broken

Plastic parts for self-propelled pulley broke

Disappointed

Lemon