Hi Joe, sorry to read about your situation. The engine on the YF22-3N1SPVS-SC is backed by a 2-year warranty. There could be a very simple fix to the pull-cord not functioning properly that one of our tech agents can assist you with. Or it can be repaired under warranty at a local service center (or we can ship a replacement pull-cord rewind cover directly to you if needed). Please call the Yard Force Customer Care Center at 866-902-9690 or support@merotecusa.com

We are sorry to hear that you had a negative experience with our product. The ethanol fuel creates condensation in the Carburetor can cause starting issues after a winter storage. We can get you to a service center if you are still having issues.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)Email: support@MerotecUSA.com-Yard Force

We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force

Thank you for purchasing the Yard Force Self-Propelled Mower. I am sorry that you had issues with 2 different mowers. We would like the opportunity to learn more about your experience and help you get your mower working properly. Please contact our customer service team. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com