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Customer reviews for Yard Force 21" Self-Propelled RWD Walk Behind Mower with Vertical Storage Technology for
Yard Force 21" Self-Propelled RWD Walk Behind Mower with Vertical Storage Technology
3.8 out of 5 stars
stars
1,060 ratings552 reviews
  1. 5 stars54% (576)
  2. 4 stars13% (143)
  3. 3 stars8% (81)
  4. 2 stars7% (74)
  5. 1 star18% (186)

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Showing 161-170 of 552 reviews
Jul 22, 2024
JDex
3 out of 5 stars review

Mixed durability

I bought this mower in May of 2020. I bought it mostly on price and had relatively low expectations. The Briggs & Stratton engine was more powerful than I had expected. The engine has also been reliable. I DO change the oil each season - pump it out of the crankcase. The self-propel function failed this summer. The parts to repair it were readily available on line. Changing out a failed transmission ($22!) is a high skill job. I replaced the belt as well. With the possible exception of the engine, the rest of the mower is made with low durability parts. I will be surprised if I get another 3 years of reliable service. I have a medium size city lot.

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Jun 11, 2025
Percell
1 out of 5 stars review

Yard Force

Terrible experience with Yard Force! My self-propelled mower broke, and I've been dealing with their warranty process since May 7th. I've sent in all the necessary documents, but they keep giving me the runaround. First, they said they didn't have anyone in my area to fix it, so I had to drive 2 hours away. Then, they promised to find a closer location, but that never happened. Now, they're saying they need to approve the repair, even though I already received approval via email. I'm extremely frustrated with their customer service. When I finally get my mower back, I'll be selling it and buying a new one from Lowe's. Sorry Sam's they did me dirty. Torro it is...

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reply from Yard Force

Thank you for purchasing the Yard Force 21" Self-Propelled Mower. I am sorry that your mower is having issues and your experience with our customer service team has been a disappointment. Please give us the opportunity to resolve this issue for you by contacting our customer service team and give them code 0613202521SP. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com

Jun 12, 2023
Ann K
1 out of 5 stars review

Verified Purchase

Didn’t work

Price was great but right out of the box the self-propelled feature didn’t work properly. It kept starting then stopping, forcing you to push the mower. We’ve had several self propelled mowers over the years but we’ve never seen something like this happen. We returned it.

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May 9, 2023
Ray
1 out of 5 stars review

Bad mower

Don’t buy this mower or you will be returning it soon. The rear wheel drive broke within 5 minutes of use When I returned it, someone else just returned another one for the same reason. Then to top it off, Sam’s Club says my credit back on my credit card won’t be available for a week. Bad product and bad service on Sam.s part

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reply from Yard Force

We are sorry to hear that you had a negative experience with our product and the rear wheel drive broke. Please feel free to reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force

Jun 9, 2025
Okieleo
2 out of 5 stars review

Verified Purchase

Rear Wheel Drive Hard to Control

I thought rear wheel drive would be good. I was wrong. There is no throttle control and you would have to be an athlete to run behind this mower. Instructions say to fully engage the drive bar and not partially pull the bar back warning it will damage. I mowed on two different days and I spent more time holding the mower back making my arms hurt. Too powerful and need to be able to control speed. Only good thing was ease of start, thus two stars. Returned to Sam's without difficulty.

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reply from Yard Force

Thank you for purchasing the Yard Force 21" Self-Propelled Mower. I am sorry that the mower did not perform to your expectation. I am glad that you were able to return it to your local club without issue.

Apr 12, 2023
DG
1 out of 5 stars review

Buy another brand no customer support.

I got exactly 3 uses out of this mower before it quit. Sams would do nothing as I didn’t purchase the protection plan. Called manufacturer who gave me an automated number for support. Called back and was told to contact local contracted repairer who told me wait time for repair was 8-9 weeks.

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reply from Yard Force

We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force

Dec 6, 2023
WP
2 out of 5 stars review

Would not buy again

Have had problems with recoil on motor and had to repair it myself as the business they wanted me to take it to was unreasonably out of my way. Now the self-propel is slipping and two businesses refuse to do warranty work on anything from this company.

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reply from Yard Force

Hopefully you called our customer service to get connected to an approved service center to ensure you have a better experience.Not all service centers are are willing to service products they did not sell.Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force

Jun 30, 2022
Old Ed
5 out of 5 stars review

Bought summer 2020

Got this mower to help me after I got Covid. Good power, I let it help me up slopes when I was recovering. Does move at a good pace. Height adjustment is the best, easy and sturdy. I use mulch all the time, in fall mulching Honey Locust seed pods into the grass. Turns much easier after wheel edges round with use. The power drive works fine. though looks a bit weak, so I push as I engage it into drive. Starts first or second pull. I have a 6K sq ft, 4 level yard and at 71 years old, like this mower better than any mower I have ever had

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Jun 17, 2024
Buggy
2 out of 5 stars review

Verified Purchase

Lawn mover

It was okay but it doesn't cut grass short enough

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reply from Yard Force

We are sorry to hear that you had a negative experience with our product. Thank you for bringing this to our attention. -Yard Force

Jul 15, 2024
Charles
5 out of 5 stars review

Verified Purchase

A great lawnmower!

Easy to assemble and runs great. The ability to collapse the handle for storage is a plus.

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reply from Yard Force

Thank you for the review!YardForce