Customer reviews for Yard Force 21" Self-Propelled RWD Walk Behind Mower with Vertical Storage Technology forMember photos









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still great after 2 years
I’m a older lady that does all the yard work. This mower is the best for me. Easy start self propelled. Bag mulch or side blow out. I truly love to Mow with this low maintenance mower. Easy start. I’d be again if I needed to. Perfect for a person who has hard time with starting or pushing
Easy,reasonable price for a lawnmower
My dad is 80 years old we got it for his birthday. He absolutely loves it he said it does the job he's had no problems and he's had alot of mowers in his time lol. He's very happy with this purchase and it's going on a year he would definitely recommend this lawnmower. 👍
Really regret buying this
I purchased this for the B&S engine & figured this mower would be just as good as similar brands with the same engine. I was wrong. I hate this mower - the self-propelling gave out after 2 years so now it's a very heavy push mower. My biggest complaint is finding a replacement blade - they're nearly impossible to find. The blade keeper has two oval keeper pegs set at a diagonal - "universal" lawnmower blades will not fit & Yard Force doesn't list any 21" replacement blades on their (poor) vendor site.
We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention. Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)Email: support@MerotecUSA.com-Yard Force
Good while it worked, only for 4 months.
While I did enjoy the mower and it did the job while it worked, it only worked for about 4 months. I used it very lightly, as I have a ride on mower for the majority of my yard, yet after no more than 4 uses it no longer stays running. It starts up and shuts right off. I'm sure that there is a fix for it, and I'm perfectly capable of doing so (I already changed the gas, cleaned the carburetor, etc.) however in no way should I have to perform repairs on a less than 6 month old machine after only 4 uses. Now, I'm out over $300 because it's past the 90 day return window from Sam's. Not their fault, but extremely poor manufacturing IMO.
We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force
Do not buy!
I've tried writing a long explanation but keep getting an error message. Just know that as of today, I've owned this mower 163 days and it's been broken or in the shop for warranty repairs for 63 of them. That's 40% down time. If you plan to buy this, buy 2 so you'll one to use while the other is broken. Better yet, you should probably buy 2 spares.
We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force
Worked one day.
This mower worked on day 1. Second time I mowed I couldn't get the thing to start after taking a break. I took the break because a bolt came off while mowing that helped keep the wheels aligned. I could no longer adjust the height of the mower. I replaced the bolt myself with a random one from my garage. Sun went down so I would have to do the backyard tomorrow. Started up great the next day, but it started hiccuping while mowing. Turned it off to move the hammock in the yard and I couldn't get it to start. Every time I pulled the string I noticed gas was gurgling from the tank and spilling over. Piece of junk and am going to return it to Sam's tomorrow if I can get it in the box. Do not buy!
We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force
Yard Force
Terrible experience with Yard Force! My self-propelled mower broke, and I've been dealing with their warranty process since May 7th. I've sent in all the necessary documents, but they keep giving me the runaround. First, they said they didn't have anyone in my area to fix it, so I had to drive 2 hours away. Then, they promised to find a closer location, but that never happened. Now, they're saying they need to approve the repair, even though I already received approval via email. I'm extremely frustrated with their customer service. When I finally get my mower back, I'll be selling it and buying a new one from Lowe's. Sorry Sam's they did me dirty. Torro it is...
Thank you for purchasing the Yard Force 21" Self-Propelled Mower. I am sorry that your mower is having issues and your experience with our customer service team has been a disappointment. Please give us the opportunity to resolve this issue for you by contacting our customer service team and give them code 0613202521SP. Yard Force Customer Service and Technical Support Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET) Email: support@MerotecUSA.com
DO NOT BUY. CANNOT GET REPLACEMENT BLADES.
Bought two of these mowers. One is still in the box. Gave the other to in-law. After mowing one season she wanted to get a new blade. Absolutely cannot find a compatible blade to fit this mower. Have called YardForce tech support twice and emailed once with no solution. Mowers are now 1 to 1-1/2 years old and I am going to attempt to return. Hopefully Sams will honor the return of a useless product. DO NOT BUY THIS MOWER!
We are sorry to hear that you had a negative experience with our product. We would like to learn more about your specific situation and make sure you had resolution. Please email your contact to supports@merotecUSA.com.Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-YardForce
Buy another brand no customer support.
I got exactly 3 uses out of this mower before it quit. Sams would do nothing as I didn’t purchase the protection plan. Called manufacturer who gave me an automated number for support. Called back and was told to contact local contracted repairer who told me wait time for repair was 8-9 weeks.
We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force
Mixed durability
I bought this mower in May of 2020. I bought it mostly on price and had relatively low expectations. The Briggs & Stratton engine was more powerful than I had expected. The engine has also been reliable. I DO change the oil each season - pump it out of the crankcase. The self-propel function failed this summer. The parts to repair it were readily available on line. Changing out a failed transmission ($22!) is a high skill job. I replaced the belt as well. With the possible exception of the engine, the rest of the mower is made with low durability parts. I will be surprised if I get another 3 years of reliable service. I have a medium size city lot.



