I previoulsy had a smaller Sentry Safe for 20+ years. I purchased this larger model recently and it only has TWO shelves! My main reason for purchasing was to have more storage room. This model came from the factory with only two shelves!!! I need THREE or Four more shelves to use for jewelery etc. PLease advise on purchasing the correct shelves. Thank you.

[Employee of sentrysafe] This safe is a beast. Solid as a rock. Fire & Water Proof

The description says the safe has a key lock as well but mine does not? Who to contact for this?

Safe will not open. Even using rhe factory code. I can hear the mechanism attempting to unlock, but the safe remains locked. An absolute waste of money.

The 1.23 cf is big enough for us. Now I'm finding things to put in it, that should have had fireproof protection years ago. Master Lock provided my school locker locks 50 years ago. Well worth the money for peace of mind.

With a strong magnet made with a speaker magnetizer can open this lock. By removing the inside plastic panel you will see the aluminum locks. Easy to cut with 3" hand saw. The water safe is hold by a .25 or thinner foam that make a gap in a corner.

Somehow the handle does not open it anymore, it just cracks but does not open. Can anyone recommend a way to open it the handle seems to have gone bad...

I bought this safe a few days ago, it was the best buy I could ever do to secure my stuff. The safe is well built and has very good security features for the price. I definitely recommend it.

This safe is absolutely terrible for the simple fact that it will not open no matter what I try to do. Me, my brother, and my dad have all tried to open it and it will not open, so now I have a safe I can’t even use sitting on my floor.

The internal space is large, however I do have issues adding my own combination. No big issue, I will add it later. I do recommend this safe for important documents.