Had trouble opening up the safe for the 1st time despite following the exact steps per the manual. Called customer care (both Canada and US), it was ringing forever with no one to answer. The sticker on top says to try opening/closing the safe before placing the valuables which is 100% right, cos' it is not consistently opening the 1st time, may have to try entering the code twice or thrice at times. Will be returning it now.

I found this safe perfectly meets our needs such as manageable size, fire-proof and water-proof abilities (although I didn't test those criteria being claimed). The only negative but important issue is its lock system. First of all, the plastic handle is a bit fragile. The number system is pretty easy to resolved if someone continues to try all combinations once entering the house. I hope there is a limited number of trials then the door will be locked for say 60 minutes before the second trial.

This is a good product that seems to be very secure (of course, you can't rate the security until it's needed - like when there's a fire or an attempt to break in). The only issue I see is it has a large plastic "SentrySafe" logo glued to the door of the safe, so it's hard to hide - you have to cover it, or place items in front of it. Hard to imagine why you would need the logo there during use - are you advertising to thieves?

the best part is as you open it, the drawer is so high that if by bad luck someone was close, they would not see there is a drawer at all because it ride so high in the safe when position in top rail and it makes a perfect place for my pistol. Of course because mine sits on the flor in my walk in and not at my eyes height.

This safe is really good size adn easy to use and set up. I had an earlier version of this one that only lasted about 10 years before the safe became difficult to open and the handle broke. This version seems to be made better, more secure and easier to open and close plus it has the LED lights which are a nice bonus.

I do love the size of the safe, it is much better than the size that my safety deposit box was for sure. I like that it is fire and waterproof. The handle seems a little flimsy but otherwise it’s a very solid state. The only thing that really bothers me is watching videos of where they can open it in less than two seconds with an earth magnet so for that reason I don’t think this is a good safe for if your house was burglarized and a thief knew what they were doing.

I love this attractive safe and it's the perfect size for our valuables and important documents. The digital model suits our needs; no key or combination to deal with. It seems to be made very well, it's strong and it looks just like a safe should look. I've only had it for less than a month but so far so good!

It's a decent starter safe.. anybody with any intelligence knows this is not going to stop a professional thief.. however it is good for keeping young prying hands off of your valuables.. being fire and semi-waterproof makes it a no-brainer.. great quality for the money..

It does what it's supposed to. Pros - it locks and it's fire rated. -Pretty decent amount of storage space inside. Keypad is really well set up. Cons - Not waterproof once anchored. -Locking mechanism feels cheap -It comes with a single shelf. If you want more, you have to buy them. Seriously include a few more shelves!

Being a new owner, I do not have a negative thing to say about my new safe. So far, I am satisfied with everything about the Sentry Safe that I have purchased. If I must find something negative to say, it would be, that I should have gotten the larger model. If you are thinking of parching one, please consider the larger model. You wont be sorry!