Very nice safe bigger than expected.Don't know what others said about the battery.They are located in the front behind the combination outside the safe no problem to change if they went dead.Lots of room.It did have a couple of cosmetic dents but it was not a problem.

I wanted a small safe to keep documents in until I could transfer them to the bank safe deposit box. This is just the right size for me. I was curious about the little moisture absorbing packet inside. Instructions say because it is a water proof safe it can retain moisture and the packet should be put in an oven every few weeks to dry it. I wonder if there is an alternative?

Yes as a safe its good had been Deliver with a Big Corner Dent, hope you can see how to exchange this.

The locking mechanism is terrible. Cannot change code and if try to return they ask to call them first.

Great safe! Just the right size for storing all your important papers and items. Has a light in it when you open it. Comes with a code number to get into it plus you can add up to 2 more codes to it. Comes with 1 tray to put small items in.

I had a little difficulty opening the safe but eventually was able to open it. The booklet is not very clear and does not really tell you what the C and P stand for in the booklet. Other than I was able to enter the permanent code and my personal code.

I purchased this safe because it reported that it would accommodate a notebook up to 13.8 in H x 12.6 in W x 11.9 in D. In truth, I was able to put my notebook of this size into the safe. However. I was not able to close the safe door with the notebook inside. Only after I removed the inner plastic on the door (for keys, etc.) was I able to close the safe door. Although I am pleased with the safe itself, I was disappointed with this problem.

This little safe is pretty nice, I haven't had any of the issues some other people have had. In general, I am pretty happy with this safe, I wanted it to put some important documents in and other items that I wanted locked up. Is it the heaviest gauge and most robust, no, does it fit what i was looking for, yes. If you are looking for something very heavy duty I would not get this safe, however, if your needs are similar to mine, this one will do quite nicely

I have had this safe for about 2 weeks. It was delivered to my front door with no damage. I had no trouble unpacking it. Directions were clear and easy to understand. I had to do a bit of grunting to get it lifted to a shelf in a closet. I really like the light inside the safe. It is a big help.

I must confess that I ordered the wrong model, this one does not have a key but relies solely on the electronic key pad. Returning it is too much of a hassle as I had to cut the box to get it out. It is my mistake. Nevertheless this is my third Sentry safe bought over the years, they are all excellent and well made. Sentry will always be my first choice.